The classic telephone bait-and-switch: This time-honored swindle, also called "false advertising", can show up in the garage door business. Here's how this scam works: When you call and say you have a broken spring, and ask for a repair price, you are told over the phone that the price is X dollars, which typically might seem a little better than the competition. When the repairman shows up, after looking at your broken door, he will casually and matter-of-factly tell you it will cost 2X. If they told you over the phone that it would cost X, well, that was only for one spring, and he must (he must, mind you) install not just one, but two. He will act surprised if you object, as if you should have known that from what you were told over the phone. If you expected to really pay just X, it was your fault for misunderstanding because you don't know anything about how garage doors should be repaired. (You will feel intimidated at this, since you honestly don't know anything, else why would you have called a repairman? Intimidation is a powerful tool against customer resistance.) If your door used only one spring to start with, he will insist on converting yours to two, telling you it is safer the next time a spring breaks. If you originally had two springs, he will tell you that he must replace both springs, and you must therefore pay double what was quoted. While it is true that converting or replacing both springs is a good idea, the bait-and-switch pricing is not. The "bait" is the low price quoted to you over the phone, which they never intended to honor, and the "switch" is switching the price to something higher on a pretense. This method of selling is literally criminal (for example, see Florida Statutes 817.44, all states have similar laws), but a service business can usually avoid detection or prosecution because there are no printed advertisements or other tangible evidence, just one-on-one phone calls. If you find yourself in the middle of this trap, then the proper response is to dismiss the repairman without paying a nickel. Don't expect that you will be able to negotiate a fair price with someone who is using criminal business methods. Certainly don't expect that he will accept a lower price because you accuse him of false advertising. If you absolutely cannot wait for another service call, then you'll have to accept the fraud, in which case you should do so quietly. People that use these methods typically have ways to mentally justify their behavior to themselves as a reasonable business practice, and won't react well to your suggesting otherwise, even though they are in fact small-time criminals, not shrewd businessmen.

At this point I weighed the unlifted door to confirm and fine-tune my calculations. This is not strictly necessary, but it makes the adjustments easier to perform, if you happen to have a scale with the requisite capacity. With some helpers, we first lifted the door a few inches and rested it on blocks of wood to provide clearance underneath. Then I slid a 400-pound-capacity freight scale under the center of the door, we lifted again to remove the blocks, and lowered the door gently onto the scale. This door weighed in at 238 pounds, which is very heavy for a single-car door. Since the outside of the door carries the 3/4-inch plywood paneling to match the house, and that plywood weighs about 2 lbs/sq-ft, I estimate the door weight to be about 7 x 10 x 2 = 140 lbs of paneling with the rest 238 - 140 = 98 lbs the interior panels, hardware, and cobwebs. Knowing this total weight will help later in adjusting the torsion on the springs. After weighing, we removed the scale and blocks, leaving the door fully lowered again. Had I not had a high-capacity freight scale, I might have improvised a crude weighing device from levers and smaller weights of known mass, or a lever arm pressing a reduced proportion of the full weight onto a lower-capacity scale. Another factor to remember is that The weight of a wood door can vary with humidity.


Extremely straightforward and efficient estimating and installation process. We purchased a Clopay sectional steel garage door for our double garage that works flawlessly with our existing door operator. The guys suggested an insulated door, but I thanked them and said no because I don't care for the garage to warm up in the winter and create a corrosive atmosphere of melting snow and salt. Great job!
The not-so-competitive advertising trick: How about this racket: We have all heard how you should get at least three bids for any home improvement jobs, right? In some areas the largest ads in the yellow pages are from a single business using various names and phone numbers, masquerading as independent competitors. When you call asking for prices, "they" all quote you very high numbers. You are tricked into thinking you have shopped around for the prevailing price. (The more modern version of this is multiple Web sites that all direct you to call the same person.) If you've ever had to call a plumber you may have unknowingly been a victim of a similar trick.
An intermediate stage of the garage door opener market eliminated the DIP switches and used remotes preprogrammed to one out of roughly 3.5 billion unique codes. The receiver would maintain a security list of remotes to which it would respond; the user could easily add the unique remote's code to the list by pressing a button on the garage door opener while activating the remote control. The large number of codes made the brute force try-all-possible-digital-codes attacks infeasible, but the systems were still vulnerable to code grabbers. For user convenience, these systems were also backward compatible with the older DIP switch remote codes, but adding an old technology remote to the security list made the garage door opener vulnerable to a brute force attack to find the DIP switch code. The larger code space approach was an improvement over the fixed DIP switch codes, but was still vulnerable to the replay attack.
Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again

Before carrying out any kind of San Antonio garage door repair, we try and understand the problem at the very first place. After being contacted, our professionals will go and visit your garage personally and find out the actual problem. They are the best people to suggest if the problem can be solved with repairs or if the garage door will need a replacement. Usually if the problem is a minor one, it can be tackled with repairs, but in case of grave issues, complete replacement of the doors is recommended.
Good customer service is important for any product, but it is especially important for the class of garage door openers we considered. We looked primarily at models designed to be installed by a homeowner, not a professional. Even if you consider yourself to be pretty handy, you are sure to have questions at some point along the way. As such, we looked for companies that respond to all inquiries as well as for resources, such as a downloadable manual, to help with installation.
Had a quick response to my call. thought I might have to wait a couple of days to coordinate their schedule and mine. To my surprise I received service in one and one half hours. Not only that but there was no sales call, technician Mike was fully prepared to give me a quote and complete the work as his vehicle carried everything needed. He very efficiently completed the work and cleaned up after I selected from the options. He replaced the springs all rollers and made needed adjustments expeditiously. I would recommend this firm to anyone needing garage door repairs.read more
Because your garage door is a major entryway to your home, it is important to keep it in good working order for your own safety, security, and convenience. Choosing the right style and appropriate materials will lessen the amount of repairs that may arise. Additionally, investing in regular maintenance can be cost-effective in the long run. If your garage door is in need of major repair, it is best to call a professional garage door repair company for assistance. Typically, the company will charge for at least one hour for making a service call. However, the benefits of a professional repair job can well outweigh any costs, as a professional can ensure the safety, security, and proper operation of your garage door.
Since 1989, Henderson Garage Doors has specialized in the sale, installation, service and repair of residential and commercial door systems throughout the Baytown area. A family-owned and operated company, we’re committed to offering the finest products and delivering best in class service. We’re proud of our reputation for prompt, professional, and reliable service and we’d like to welcome you to the Henderson Family!
In the market for overhead garage doors? Browse our selection of Pella garage doors. You'll find many options for single garage doors, double garage doors, insulated garage doors and even roll up garage doors. Lowe’s also carries garage door screens—great for those who love to spend hours in the garage, but don’t want to deal with the bugs and pests that invite themselves in. We also carry garage door hardware, garage door springs, garage door decorative hardware and garage door sensors, and don’t forget to ask about our garage door installation and garage door opener installation. Once you've decided a garage door fits your home, you'll need to find the garage door opener that works best for you. At Lowe’s, we carry Genie garage door openers, Chamberlain garage door openers and SOMMER garage door openers that will work seamlessly with your garage doors. We now offer a garage door opener that's compatible with your Iris home automation system, too. Whether you prefer opening your garage with a garage door remote or garage door keypad, you'll find it at Lowe’s. Our selection of garage remotes includes everything from universal garage door remotes to specific brands like Chamberlain garage door opener remotes and Chamberlain garage door keypads. We also carry backup batteries, nylon garage door rollers, garage door parts, garage door opener parts and rail extensions to make sure your garage door is in good working order. Plus, we even offer garage door installations services, which include garage door spring repair and replacements, and garage door cable repair and replacements. We can also replace your garage door weather seal, also known as garage door threshold seals, and install a new garage door opener battery.
First and foremost, a garage door, by design, contains springs designed to balance your door and make it easier to lift. Those springs are under incredible amounts of tension. If a spring breaks or is improperly released, it can cause incredible and potentially fatal injuries. Keep in mind, when working on a garage door spring, it is likely that your face and head will be close to it, meaning that your most sensitive area will be in the direct path of the released spring.
Replace your old garage door and give your home a new look. Make it a custom garage door down to the tiny details. It's easy, fun and you can put together as many as you like before you get the perfect style for your home. Try our online customized garage door selector tool, and you'll have the garage door of your dreams on its way to you in no time. Standard, yet dependable wood-look steel doors, grooved-panel steel doors and classic raised panel steel doors are some of your options. Boost your style with barn garage doors for a unique, old-time yet modern look. Choose from hundreds of garage styles including traditional, carriage house and contemporary. If you spend time in the garage, let some light in, get a garage door with windows. The garage doesn't have to be just for cars, use the space however you need it - a play room for the kids, a workshop for hobbies, a studio. Let fresh air in but keep the bugs out with a garage door screen.
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