The Heavy Duty Chain Extension Kit for 8 The Heavy Duty Chain Extension Kit for 8 ft. High Garage Doors is required for reliable everyday operation of Chamberlain heavy duty chain drive models in 8 ft. garage door applications. Featuring a quick-install extension rail and replacement chain the kit includes everything needed for quick and easy installation. Includes ... More + Product Details Close
The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.
Good customer service is important for any product, but it is especially important for the class of garage door openers we considered. We looked primarily at models designed to be installed by a homeowner, not a professional. Even if you consider yourself to be pretty handy, you are sure to have questions at some point along the way. As such, we looked for companies that respond to all inquiries as well as for resources, such as a downloadable manual, to help with installation.