I was very pleased with the technicians professional demeanor, the advance call, and the promptness of service. I could have done the work myself, but I feel very comfortable with the repair, and due to a recent injury it was just better for me not to climb a ladder. It was money well spent, and the old adage "You get what you pay for" certainly was true in this case.
Are you needing garage door repair? Has your garage door opener stopped working, or are you looking to boost your curb appeal? Whatever your garage door need may be, your local authorized Overhead Door™ Distributor is there to assist. You can find the nearest Overhead Door™ Distributor near you today by using our Distributor Locator to search your area.
My door opener disengaged from the garage door. I made a call in late morning and was given an appointment for late the same afternoon. I received a call in early afternoon asking if I would like an earlier service call. Upon arriving the repair man introduced himself and explained that he would need a few minutes to assess the problem and perform an inspection. When he finished he provided me with a through explanation of the problem, the corrective measures he would take and some suggestions to improve operation. We discussed some options, agreed on the cost and the work was complete within a reasonable time frame. The door operates quieter and with less strain than it ever has. Pleasant, friendly, on-time and reasonably priced. Problem solved. It doesn't get any better than that.
The "safety issue" trick: Another tip-off is the use of language like "safety issue". This is meant to trump any objections you might have to a costly repair bill. Don't be manipulated by the suggestion that you are risking disaster if you don't buy something expensive. Even if you think the risk is genuine, get another estimate, and tell the second repairman you are skeptical; every technician loves to prove the competition made a mistake.
After you’ve ordered your new garage door, we’ll perform a site inspection to confirm your door size. We’ll contact you to schedule the installation, and our professional installers will do the rest. They’ll deliver your door, take down the old door, reconnect your opener if there is one, seal your perimeter and provide a final walk-through where they’ll clean up the area and haul away your old door. Additional fees for haul away may apply in some markets. We are happy to provide answers to questions you may have at the time of your garage door and opener installation.
If you've researched this subject at all, you will no doubt have heard that you shouldn't be attempting torsion spring replacement as a do-it-yourselfer. That is generally good advice, so if you have any doubts about your abilities to do risky physical work on your own, hire the job out like everyone else. I found I was capable of doing this work with acceptable risk, because I intelligently understood the techniques, paid careful attention to methods and safety, knew how to use common tools in good condition, properly improvised the special tools I didn't have, and diligently attended to correctly performing a few moments of hazardous manipulation. I learned to do it purely on my own based mostly on bits of advice reluctantly given in Internet forums such as the Usenet newsgroup alt.home.repair. When I first wrote this page in 2002, there was no other do-it-yourself information available on the Web, and it was not until 2005 that reliable information disclosing the techniques started to appear elsewhere (see links below).
Finding the best rated garage door openers is a bit of a challenge. Quality professional reviews are currently hard to come by, and we did not spot any that addressed current models. About the only credible, current, testing-based feedback we spotted was from Wirecutter, and it addressed smart garage door controllers rather than openers. That said, if you would like to add smart features to an existing garage door opener that you are otherwise perfectly happy with, the review is worth a read.
You might genuinely need some extra parts when you thought you simply needed a broken spring replaced, and a good serviceman will perform a simple inspection to identify such parts. Nor is it unreasonable for a business to charge separately for a service call versus repair work actually performed. But the best protection for you as a buyer, being somewhat at the mercy of whomever you decide to bring on site, is to understand what is being done, and ask intelligently for a clear explanation or demonstration of why extra parts are required.
For garage doors with windows, try to match the glass style of your house windows to provide a more consistent look. It’s also recommended that you install insulated windows if your garage is heated or air conditioned. If you opt for an uninsulated garage door, make sure it’s made of thick steel – specifically 24-gauge. Thicker steel will help prevent dents.
You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.
Although you can replace your garage door opener on your own, it’s more difficult than most DIY projects, so following the installation instructions is a must. If you’re not confident you can replace the opener on your own, you should consider hiring a professional, which further increases your costs. You can also expect to pay more if you’re replacing a garage door in addition to the opener.
And for some extra features, you'll appreciate accessing the system through the MyQ smartphone app. You can set up this Chamberlain opener to automatically close the door after 1, 5, or 10 minutes, which is great for people who are a bit forgetful. We also really like the motion-detecting control panel, which turns on lights whenever it records nearby movement.