Technician Mark called 1/2 hr before coming. Very knowledgeable and friendly technician. Originally scheduled as a tune-up but after pointing out several potential problems I decided on the complete overhaul package. All parts were on the truck. Technician completed job in a little over an hour. Very satisfied. Definitely would recommend.Bob PNorth Myrtle Beachread more
The replacement springs in my case proved to be 0.2253 wire size, 2.0 inch (inside) diameter, and 24 inches long, in a pair of one left- and one right-hand winding. Actually, the old springs in these pictures were a slightly smaller size, but another similar door on this garage was better balanced by that size. Whoever installed the old springs didn't quite get the weight and size just right; it is not unusual to find a repair service installing a slightly off-balance spring size that happened to already be on the truck during the service call. My electric opener had no trouble handling the small imbalance. But since it is safer to reduce the electric operating force as much as possible through careful balancing, I chose the size that was working better on the other door. The Chamberlain brand electric openers (also sold by Sears) I have incorporate a plastic worm gear that tends to wear out after some years of use, requiring a disassembly and installation of a $20 repair kit; this wear is minimized by a properly balanced door.
Since the springs are winding "up" when the door is closing and going down, the fully closed position is the most stressful on the steel and thus the most likely position at the moment of failure. This is a good thing, because failure near the top-of-travel means that you suddenly have a large, increasing weight falling. Thus we see the principle that you should never be standing or walking under the door when it is opening or closing, especially if you do so manually instead of with an electric opener. When the springs are working correctly, the door appears nearly weightless, but this is an illusion that turns into a calamity when the springs suddenly fail.

Our team of 100-plus technicians and service representatives takes care of you every step along the way. Our technicians are the best in the area. They’ll provide expert guidance as you consider your options, and then top-notch service to complete the repairs. When you want Cincinnati or Northern Kentucky garage door repair you can trust, choose AE Door & Window.

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Get a price quote on a New Garage Door- Use our super-simple garage door designer to learn about the available options, pick the ones you like best, and send it to us for a free quote. It's the fastest way to shop for a garage door on the web. In less than 10 minutes, you'll have a much better idea what you want and get a price without sales pressure. Click garage door designer to get started...
If your door has two springs, most professionals and research online says that replacing both springs is the best option. Most torsion springs are rated for 10,000 close/open cycles. If only one of your springs is broken, both springs are still recommended to be replaced. Considering that your second spring will break soon anyways, this added on fix is only going to cost you about $50 extra to assure that you don't have to pay another service fee for a second visit. 

Even if one could somehow stretch and clamp the springs to the proper extra length, the process would still be more trouble, and there would be little or no reduction of risk. Lifting the full weight of the unsprung door by hand and clamping it in the raised position is dangerous in itself, and creates the same amount of stored energy as winding the springs, ready to slip out of your hands. Many doors won't travel far enough up the track to provide clearance to access the springs. You're also going to have to deal with winding stiff steel cables onto both lift drums at once without any resistance to maintain tension. Finally, even if you managed to complete the installation with the door raised, you then have to lower the massive door against an untested balancing torque. If you've made a mistake, then that massive door has nothing but your skeletal force applied through your meat clamps (hands) to prevent it from falling down and crushing whatever is in the way (perhaps your feet?).
Remember, not all garage door springs are alike. They are not one size fits all. If yours breaks, make a note of the brand and color code on the spring you need to replace. We'll get you the garage door opener parts you need, from seal kits to torsion and extension spring kits. Save money by replacing garage door hardware instead of replacing the whole unit.
They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
Depending on the type and location of the damage you might have an alternative to replacing panels, or entire garage doors. One solution to give new life to your garage door is repair. Small dents, rot, rust or holes can be repair without replacing. Depending on what wrong with the panel, average prices for repair are $130 for steel door repairs, $190 for wood, $170 for aluminum and $150 for fiberglass. Garage door panel repair can save homeowners money, but should be weighed against garage door panel replacment.

The classic telephone bait-and-switch: This time-honored swindle, also called "false advertising", can show up in the garage door business. Here's how this scam works: When you call and say you have a broken spring, and ask for a repair price, you are told over the phone that the price is X dollars, which typically might seem a little better than the competition. When the repairman shows up, after looking at your broken door, he will casually and matter-of-factly tell you it will cost 2X. If they told you over the phone that it would cost X, well, that was only for one spring, and he must (he must, mind you) install not just one, but two. He will act surprised if you object, as if you should have known that from what you were told over the phone. If you expected to really pay just X, it was your fault for misunderstanding because you don't know anything about how garage doors should be repaired. (You will feel intimidated at this, since you honestly don't know anything, else why would you have called a repairman? Intimidation is a powerful tool against customer resistance.) If your door used only one spring to start with, he will insist on converting yours to two, telling you it is safer the next time a spring breaks. If you originally had two springs, he will tell you that he must replace both springs, and you must therefore pay double what was quoted. While it is true that converting or replacing both springs is a good idea, the bait-and-switch pricing is not. The "bait" is the low price quoted to you over the phone, which they never intended to honor, and the "switch" is switching the price to something higher on a pretense. This method of selling is literally criminal (for example, see Florida Statutes 817.44, all states have similar laws), but a service business can usually avoid detection or prosecution because there are no printed advertisements or other tangible evidence, just one-on-one phone calls. If you find yourself in the middle of this trap, then the proper response is to dismiss the repairman without paying a nickel. Don't expect that you will be able to negotiate a fair price with someone who is using criminal business methods. Certainly don't expect that he will accept a lower price because you accuse him of false advertising. If you absolutely cannot wait for another service call, then you'll have to accept the fraud, in which case you should do so quietly. People that use these methods typically have ways to mentally justify their behavior to themselves as a reasonable business practice, and won't react well to your suggesting otherwise, even though they are in fact small-time criminals, not shrewd businessmen.


Your garage door is most likely the largest opening on your home, and as a result, it can affect your home’s energy efficiency. For homes in areas that experience colder winters or warmer summers, choosing an insulated door can save you money and improve the comfort of your home. Doors insulated with our Intellicore® insulation technology operate more quietly and are more durable. We also offer insulated glass window options that can help maintain energy efficiency and allow natural light into your garage. Visit our insulation guide to learn more about garage door insulation, or learn more about Intellicore® here.
Spring rate and torque: In my spring replacement above, the wire size was d = 0.2253 inches, and the ID was 2 inches, giving a mean diameter D = 2.2253 inches. The number of coils is L/d = 24 inches / 0.2253 = 107, less about 5 dead coils on the winding cones, or 102 active coils. Thus the spring rate is K = (π*28.5*10^6 * (0.2253)^4) / (32 * 102 * 2.2253) = 31.8 in-lb/turn (IPPT). Winding 7.5 turns * 31.8 in-lb/turn yields a torque of 238 in-lbs per spring.
The most common grade of torsion springs have an expected life of about 10,000 cycles. The hardened and tempered steel experiences tremendous forces each time the door opens or closes. Gradually, the steel fatigues with each flexure, and eventually cracks and breaks, usually releasing its stored energy in an instant with a horrific "sproing" noise or bang. If you average about two car trips per day, opening and closing the door a total of 4 times daily when you come and go, then that expected life becomes 2500 days, or only about 7 years. If you have an automatic opener, then if you're like me, you tend to cycle the door even more frequently, and can expect the need for spring replacement even sooner. Moreover, my three-car garage has three doors, so on average I can expect a repair job every few years. Over a lifetime, it is very economical to do these repairs myself.
Openers are available with a chain drive, screw drive or belt drive. Chain drives (a long chain pulls the door open and closed) are the least expensive, but they’re loud. Screw drives (a long threaded rod drives a mechanism that opens and closes the door) are priced in the mid- range. They require the least maintenance, but they’re not as quiet as belt drives. Belt drives (a rubber belt opens and closes the door) are the quietest, making them the best choice if you have living space above the garage. They’re also the most expensive.
Most situations allow you to replace spring(s) without removing the assembly from the wall, if there is enough clearance in the surrounding garage structure at the ends of shafts. By unbolting the end bearing plates and removing the drums, you can run the springs down to the ends of the shaft to remove and replace the springs. This avoids the balancing act of holding a long, wobbly, heavy shaft while climbing up and down a ladder. This is how the professionals get the job done in a few minutes.
If this manipulative, we-are-your-nanny business approach is truly in our best interests as consumers, then we shouldn't be allowed near ladders, lawn mowers, or power tools. Those products are just as hazardous and prone to misuse as torsion springs, yet no one thinks of them as forbidden. The only genuine difference is that torsion springs are a hazardous thing you need only rarely, while a lawn mower is a hazardous thing you need all the time.
When your garage door starts acting up, more often than not it is telling you it's time to do a bit of maintenance. So, before hitting the panic button, try these simple repairs. First, examine the rollers and tracks. If you can't remember the last time you cleaned them (and they look the part!), give them a good brushing and then add some lubricant. Next, perform these simple garage door maintenance tasks.
Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.

In the battle for best garage door opener bragging rights, it's Genie vs. Chamberlain. Chamberlain wins out overall, but Genie gets our nod for those on a budget. If the quietest operation and easy installation are most important, a Direct Drive/Sommer opener might be just right. And user feedback indicates that some Genie screw-drive openers are worth considering, too.
While you can certainly redo any security features on your garage door, it is often wise to replace the entire door if in fact that is the way a burglar gained access to your house. A new security code may seem like enough, but you don’t know how the thief figured out the old code in the first place. If the motor was disengaged, the issue might be a design flaw in the door itself. The best way to ensure that the thief doesn’t return or another thief doesn’t take advantage of the same unknown security weakness is to install a new door. Again, doing so with give you access to the kinds of robust security features that are being installed and implemented in the newest garage doors on the market.
Our value pick is the Chamberlain PD76EV. It costs about $50 less than our top pick, but it has most of the higher-priced model’s advantages. The PD76EV has the same lift capacity, horsepower, lift system and automation compatibility. However, it doesn’t come with advanced features such as a backup power source, close timer and keyless entry pad. If you can live without those, this opener is a great choice.
Replace your old garage door and give your home a new look. Make it a custom garage door down to the tiny details. It's easy, fun and you can put together as many as you like before you get the perfect style for your home. Try our online customized garage door selector tool, and you'll have the garage door of your dreams on its way to you in no time. Standard, yet dependable wood-look steel doors, grooved-panel steel doors and classic raised panel steel doors are some of your options. Boost your style with barn garage doors for a unique, old-time yet modern look. Choose from hundreds of garage styles including traditional, carriage house and contemporary. If you spend time in the garage, let some light in, get a garage door with windows. The garage doesn't have to be just for cars, use the space however you need it - a play room for the kids, a workshop for hobbies, a studio. Let fresh air in but keep the bugs out with a garage door screen.
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