At PK Garage Door, we firmly believe that an installation properly done is the key to a top-performing garage door system. Well-experienced, we understand and follow the highest safety standards in the industry. In addition, Garaga has certified our company as one of their Garaga Expert dealers, which means we meet their strict criteria for technical expertise and professionalism.
You might genuinely need some extra parts when you thought you simply needed a broken spring replaced, and a good serviceman will perform a simple inspection to identify such parts. Nor is it unreasonable for a business to charge separately for a service call versus repair work actually performed. But the best protection for you as a buyer, being somewhat at the mercy of whomever you decide to bring on site, is to understand what is being done, and ask intelligently for a clear explanation or demonstration of why extra parts are required.