I could not be happier with the service from Precision, and Tom, especially. About a year and a half ago I called to have my garage door that was sticking, repaired. Tom came out same day and replaced, adjusted, serviced all moving parts and got it going smoothly. He has since come out within hours of a call to adjust and keep (what might not be the best) door, (originally installed by someone else), operating well. I recommend Precision and Tom with complete confidence.
First and foremost, a garage door, by design, contains springs designed to balance your door and make it easier to lift. Those springs are under incredible amounts of tension. If a spring breaks or is improperly released, it can cause incredible and potentially fatal injuries. Keep in mind, when working on a garage door spring, it is likely that your face and head will be close to it, meaning that your most sensitive area will be in the direct path of the released spring.
At this point I weighed the unlifted door to confirm and fine-tune my calculations. This is not strictly necessary, but it makes the adjustments easier to perform, if you happen to have a scale with the requisite capacity. With some helpers, we first lifted the door a few inches and rested it on blocks of wood to provide clearance underneath. Then I slid a 400-pound-capacity freight scale under the center of the door, we lifted again to remove the blocks, and lowered the door gently onto the scale. This door weighed in at 238 pounds, which is very heavy for a single-car door. Since the outside of the door carries the 3/4-inch plywood paneling to match the house, and that plywood weighs about 2 lbs/sq-ft, I estimate the door weight to be about 7 x 10 x 2 = 140 lbs of paneling with the rest 238 - 140 = 98 lbs the interior panels, hardware, and cobwebs. Knowing this total weight will help later in adjusting the torsion on the springs. After weighing, we removed the scale and blocks, leaving the door fully lowered again. Had I not had a high-capacity freight scale, I might have improvised a crude weighing device from levers and smaller weights of known mass, or a lever arm pressing a reduced proportion of the full weight onto a lower-capacity scale. Another factor to remember is that The weight of a wood door can vary with humidity.
Are you needing garage door repair? Has your garage door opener stopped working, or are you looking to boost your curb appeal? Whatever your garage door need may be, your local authorized Overhead Door™ Distributor is there to assist. You can find the nearest Overhead Door™ Distributor near you today by using our Distributor Locator to search your area.
You might genuinely need some extra parts when you thought you simply needed a broken spring replaced, and a good serviceman will perform a simple inspection to identify such parts. Nor is it unreasonable for a business to charge separately for a service call versus repair work actually performed. But the best protection for you as a buyer, being somewhat at the mercy of whomever you decide to bring on site, is to understand what is being done, and ask intelligently for a clear explanation or demonstration of why extra parts are required.