When you’ve measured your door and found a replacement that you love, garage door installation and repair services are only a click or call away. Our vast network of independent Clopay Dealers provide dependable service, and are happy to help with regular maintenance and replacement parts after your door is installed. Replacement garage doors installed by our Master Authorized and Authorized dealers are also eligible for a 1-year installation warranty to ensure your door operates reliably. For a quote or to request local service, visit our convenient dealer locator to find a Clopay Dealer near you!
Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.
Lift cable placement: On the standard residential door mechanism, the loops at the lower ends of the two lift cables loop over the two bottom roller shafts which project from the bottom bracket on the door. The upper cable ends fasten to the drums using one of the methods described above. The drums are positioned along the torsion shaft such that the inner edge of each drum is approximately over the edge of the door. The cable winds onto the drum from outside in, so at the top of travel the cable is winding onto the inner edge of the drum, vertical from the edge of the door where it is looped over the roller shaft. As the door is lowered, the cable winds out to the outer edge of the drum, and thus is a bit out from the vertical, but the cable still falls in the gap between the guide rails and door edge. My cables rub and slap on the rails a bit, but after 30 years and many 10,000s of cycles, they don't seem to have worn at all.
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Once the springs are relaxed and loose on the torsion shaft, the lift drums lose their tension on the lift cable, and the cable comes loose. The end of the cable is terminated by a press sleeve, which locks into a ramp on the drum. Different drum styles have a bolt or other method to fix the cable end to the drum. These steel cables are springy and won't stay in place without tension. If my pre-inspection had showed that these cables were worn or frayed, then I would have ordered proper replacements ahead of time from the spring distributor, since this is the opportunity to replace them. Standard hardware-store cable and fittings are not appropriate.
If your garage door's spring breaks, stops working properly, or snaps, you'll lose the ability to open and close your garage door. This could happen due to a variety of issues, like normal wear and tear or from extreme temperature changes in a short amount of time. Spring replacements require a quick response from a garage door provider near you. Contact The Home Depot and a local, background-checked technician will respond within 24 hours.
In the United States, the Consumer Product Safety Improvement Act of 1990 required that automatic residential garage door operators manufactured on or after 1 January 1991 conform to the entrapment protection requirements of the 1988 version of ANSI/UL standard 325. A requirement for redundant entrapment-prevention devices was added in 1993; such a system can use an electric eye, a door edge sensor, or any other device that provides equivalent protection by reversing the travel of the closing door if an object is detected in its path. 
The wire size and winding direction are easily discovered and proved, as I will explain below. You absolutely must know and understand the critical measurements of your old springs to order replacements. This assumes that the old springs were the correct to begin with; it is not uncommon to have incorrectly sized springs on a door due to a previous sloppy installation, or a significant change in weight of the door.
Given the complexity of a garage door and opener system, there are a variety of different areas something could go wrong. If your garage door shakes or is very loud during operation, the garage door closes all the way only to immediately open back up, the garage door opens slowly or closes too quickly, or the garage door opener and remote aren't working at all, you should seek help from a professional garage door repair specialist.
One of these "sproing" events at our house finally motivated me to research how these repairs are done. This happened in 2002, when my wife parked the chariot and shut the door. After the door closed, there was a horrific noise that she could only astutely describe as, "a big spring snapping and vibrating". Although I have hired professionals several times in the past to install or repair garage doors, the difference this time was the innovation of Google and newsgroups like alt.home.repair. I was determined to learn the process and to search for online parts vendors.
Ryan came to my rescue within 6 hrs of my call. He was professional, knowledgeable, friendly, and very thorough. He got my door up and running after figuring out what 3 others could not! Don’t try and go the cheapest route like I did because you’ll end up wasting time and money. Hire the pros like Ryan FIRST! If I ever need someone in the future, I’ll be calling them first thing! HIGHLY RECOMMENDread more
You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.
The various increments of standard wire sizes differ by only about 0.010 inch, so calipers or a micrometer would be the tool to use to be certain of the stepped size you have, or else a trustworthy ruler marked in tenths of an inch to use the measure-10-turns-and-divide-by-10 trick. The most common wire sizes in the US are 0.207", 0.218", 0.225", 0.234", 0.243", 0.250", and 0.262".
In this article, we’ll tell you the difference between a safe door and one that’s unsafe. We’ll also give you the helpful tips you’re not likely to find in the manufacturer’s instructions to correctly, and safely, install a new door with a torsion spring and do-it-yourself tensioning. Installing a new, double garage door yourself will save you several hundred dollars and should take eight to 12 hours if you’re fairly handy. You can do most of the project yourself, but you should recruit help for removing the old door.
Once the springs are torqued, the setscrews tightened, and the locking pliers and winding rods removed, do not play with turning the torsion bar using the winding rods. Doing so even momentarily can relieve the tension on the lift cables, which then easily slip off the drums. Replacing the cables on the drums can be difficult without repeating the entire spring unwinding-winding procedure again, and the cables can be damaged if tension is applied while they are off the drums.
We also offer garage door opener repair service. Many times, what appears to be a problem with your garage door is actually a problem with your garage door opener. Our professional technicians have experience with all major garage door opener brands, including the popular LiftMaster line of garage door openers. Whether your garage door opener is making too much noise, failing to turn on, moving too slowly or not opening or closing your door properly, we can fix it fast.
All measurements should be in feet and inches. Step 1, measure across the existing door or desired space for the width, then up and down for the height. The rough opening of your space should be the same size as the door. Step 2, measure the sideroom, which is the space beside your door. Measure the width of the left side, and then the width of the right side. Step 3, measure the space above the door, which is called the headroom. Measure the height of the distance between the top of the door opening and the ceiling. Step 4, measure the ceiling, which is called the backroom. You’ll need to measure the distance of the garage door opening toward the back wall of your garage. You should have 6 total measurements in all once you’ve finished measuring the space. Keep in mind that having an automatic garage door opener installed might call for additional backroom or ceiling space.
I was careful not to assume that the previous installation correctly oriented the right- and left-hand springs on the correct sides of the center bearing plate. They could have been installed backwards by an incompetent installer, resulting in them having been wound looser (larger diameter coil) instead of tighter (smaller diameter coil) than when in their relaxed state, and if so I would have corrected them on the new installation. The proper orientation of the springs applies their reaction torque from tighter winding such that it turns the drums to lift the door. Verifying this is a rather simple exercise in mechanical visualization, but does require some care to be certain of correctness. If you were to install the springs backwards, and then start to wind them in the wrong direction, then the torsion bar will start winding the drums backwards, and not holding against the vise pliers, which should be obvious to inspection. Winding a spring backwards also tends to screw the spring off the cones; this error cannot proceed too far before the spring slips off the cones.
A spring design manual, also called a rate book, gives tables that relate the torque constant ("rate") and maximum turns for springs of given wire size, diameter, and length. For example, a typical page in a rate book would show a table for a given wire size and inside diameter, the maximum inch-pounds (MIP) of torque available for a standard lifetime of 10,000 cycles in that size, the weight of the spring per linear inch, and the rates of the spring (as IPPT, inch-pounds per turn) for each of various lengths. From these figures one can calculate the lifting capacity, substitutions, conversions, and cycle life upgrades for a door of given weight and drum geometry. The weight-lifting capacity of a given spring is calculated based on its torque constant (IPPT, or inch-pounds per turn), which is the rotational version of the spring constant that characterizes the spring. The IPPT constant is found from tables giving IPPT for given spring dimensions (wire-size/diameter/length). The same tables may indicate the maximum number of turns for various expected lifetimes in cycles. The torque required to balance a given door can be calculated from the weight of the door times the moment arm of the drums (as we do below under "Calculating the Forces We Will Be Handling"). The ultimate torque of the spring in the fully-wound condition is the number of turns (when fully-wound) times the IPPT constant. Choosing a spring to balance the door then simply requires matching the ultimate torque of the spring to the balancing torque.
Single panel doors are constructed from one monolithic panel. From the closed position a single panel door swings up and overhead with a hinge on each side (known as jamb type hardware) to the fully open position. A disadvantage of monolithic panel doors is that the swing up arc of the door occurs partially outside the garage. This means a vehicle must stop and park several feet in front of the door to avoid being hit by the garage door when it is opened.
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I've provided this information for free, in hopes it will help you either fix your door yourself, or find a competent professional service to do it for you at a reasonable price. If you've been helped by this Web page, as many have, all I would ask is that you create a link to this page (http://www.truetex.com/garage.htm) from any pages you maintain. You will thereby help others searching for complete and reliable information on this type of repair to find it with a Web search.
The deluxe-model upsell trick: Don't you want the best? Don't you want to protect your family? Galvanized springs may be offered to you at extra expense as "longer lasting". Although bare springs (also called "oil tempered") can develop a light film of rust, the eventual failure is due to fatigue and not corrosion. The use of coated springs (whether galvanized, painted, powder-coated, or surface-converted) is mostly about appearance: the customer likes his new door to look shiny, and the customer doesn't like repair parts that show superficial rust from storage.
Most situations allow you to replace spring(s) without removing the assembly from the wall, if there is enough clearance in the surrounding garage structure at the ends of shafts. By unbolting the end bearing plates and removing the drums, you can run the springs down to the ends of the shaft to remove and replace the springs. This avoids the balancing act of holding a long, wobbly, heavy shaft while climbing up and down a ladder. This is how the professionals get the job done in a few minutes.
The prior clamping of the set-screws tends to have pressed a dimple into the hollow shaft and to have distorted the shaft's roundness into an eccentric shape. While releasing the set-screws, I was careful to loosen them enough to let the cone swing around any such distortions. I was also careful to observe any binding of the old cones on the eccentricity or burring on the shaft. The fit of the cone on the shaft is supposed to be loose enough to avoid binding, but if it were to occur one would have to be careful not to assume the spring was unwound when in fact the cone was just stuck on the shaft. If I had a stuck cone that I could not unwind with a little extra force, then I would have called in a technician to deal with it. In the worst case, I suppose the spring must be deliberately broken with some hazard, thus releasing it for a forceful disassembly, and the shaft and some other parts replaced. But this is an unlikely situation and in this case was not necessary.
The garage door is the gateway to your home. By choosing an Overhead Door™ residential garage door, you are doing more than making a home improvement investment. You are making us a part of your daily life and relying on us for safety, security and dependable operation. Indulge your sense of design with a garage door that sets your home apart with style, appearance, safety and comfort. With dozens of garage door models to choose from, the Overhead Door™ brand provides style and design options to fit every home.