This is the electric opener which operates this door. I'm picturing it here because you pull the rope to disconnect the trolley, run the trolley under power to the fully-open position, and then disconnect power before working on the door. Then you should lock the door down with either the security lock or with Vise-Grips or C-clamps. This avoids the door lifting when you don't expect it as you are applying spring adjustments. It you were to foolishly overwind the spring without the door locked down, you could possibly find the door trying to leap up to the raised position when you aren't prepared. That would likely knock your grip off the winding rods, with potentially disastrous results. I like to work under the safety principle that serious accidents should be physically possible only when you make two or more stupid mistakes at the same time.
As noted above, set-screw clamping may have distorted the cross-section of the shaft and made it difficult to slide off all the hardware. With the shaft on the floor, it may be possible to restore enough roundness to proceed, using compensating clamping force to the distorted area via a machinist's vise, an arbor press, a hydraulic shop press, etc., on the shaft body. Burrs and other slight distortions on the shaft can be filed off with a hand file or touched with an abrasive wheel on an angle grinder. At some point, the condition of the shaft may just be degraded enough that it ought to be replaced.
The garage door opener traditionally has been a simple device. And it still is for the most part. But as with a lot of household items, technological advances are finding their way into garage door opener hardware. There are quite a few cool features in modern garage door openers, some of which are things you never knew you needed to automate the process of opening and closing a garage door.
An enantiomorphic (mirrored) pair of springs, such as my standard door uses, will consist of one left-hand and one right-hand spring. Note that this "right" and "left" has nothing necessarily to do with whether the spring is mounted on the left or right of the center bearing plate. Indeed, with my standard door, if you stand inside the garage, facing out, then the spring to the left is a right-hand-wound spring, and the spring to the right is a left-hand-wound spring. The photos above and below of the broken spring show that it is a right-hand-wound spring.
We provide Garage door service, repair, sales and estimates for the entire Detroit, Michigan Metropolitan area with service to Wayne, Oakland, Washtenaw, Monroe, Livingston and Macomb Counties. This includes: Ann Arbor, Birmingham, Bloomfield Hills, Canton, clawson, Clinton Township, Commerce Township, Dearborn, Dearborn Heights, eastpointe, Farmington Hills, ferndale, Franklin, Fraser, Garden City, Grosse Ile, Livonia, Macomb Township, Milford, Northville, Novi, Plymouth, Rochester, Romulus, Roseville, Royal Oak, Shelby Township, South Lyon, Southfield, Southgate, Sterling Heights, Taylor, Trenton, Troy, Utica, Warren, Wayne, West Bloomfield, Westland, Ypsilanti, MI.
Measure springs only when relaxed: Measurements must be taken on a relaxed spring because the winding adds significant overall length while reducing the coiled diameter. If you have a paired design, and one is broken and one is intact, then don't try to measure the length of the intact spring with the door down. A wound spring has 7 or 8 turns adding to the overall length, and will therefore be about 2 inches longer than when relaxed. Measure the lengths of the pieces of the broken spring, which will be unwound, and add them together. As a check, one can measure the length of the intact spring after it is unwound in the procedure to follow below. Be sure also to observe whether the springs are originally of equal sizes, because it is quite possible that they are not.

This is the electric opener which operates this door. I'm picturing it here because you pull the rope to disconnect the trolley, run the trolley under power to the fully-open position, and then disconnect power before working on the door. Then you should lock the door down with either the security lock or with Vise-Grips or C-clamps. This avoids the door lifting when you don't expect it as you are applying spring adjustments. It you were to foolishly overwind the spring without the door locked down, you could possibly find the door trying to leap up to the raised position when you aren't prepared. That would likely knock your grip off the winding rods, with potentially disastrous results. I like to work under the safety principle that serious accidents should be physically possible only when you make two or more stupid mistakes at the same time.
Sears garage repair technicians are fast, with same-day, emergency repairs available in most areas. We can replace garage door broken springs, rollers, cables, hinges, sensors and weather seals. We can also adjust garage door tracks and springs to make sure your door operates smoothly. Having problems with your garage door opener? We can repair or replace that too. Check out our line of Craftsman Garage Door Openers. Craftsman is America’s #1 brand of garage door openers! 1

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