For more than 35 years, AE Door & Window has served the Cincinnati and Northern Kentucky areas with high-quality Clopay garage door products and exceptional services. We started as a small company operating out of a garage. In the decades since we first opened, we’ve grown into a regional provider that businesses and homeowners turn to when they need garage door products, services and repairs.


First and foremost, a garage door, by design, contains springs designed to balance your door and make it easier to lift. Those springs are under incredible amounts of tension. If a spring breaks or is improperly released, it can cause incredible and potentially fatal injuries. Keep in mind, when working on a garage door spring, it is likely that your face and head will be close to it, meaning that your most sensitive area will be in the direct path of the released spring.
Garage doors provide one of the major entryways into your home. Therefore, it is essential to ensure that they are secure and in good working order. If you are having problems with your current door, then you need to have a professional determine if it can be repaired or if it will need to be replaced. Here are some of the most common factors that will affect the cost of a garage door repair.

A knowledgeable installer with good inventory can offer you upgraded spring lifetimes by using longer, heavier springs than were originally installed. For example, you may be offered more expensive springs with expected lifetimes of 15, 25, or even 100 thousand cycles, instead of the standard 10 thousand. The difference in labor to substitute this upgrade is nil. Since the dealer's cost of springs is proportional to weight, and typically a small part of the job price anyway, the dealer's cost for this upgrade is slight. This would seem to be a excellent option to offer every customer, and if correctly calculated and reasonably priced, one that you should take as cost-effective. Yet you may not be offered such an upgrade, if the installer is not adept at making the rather simple calculations, or if the optional springs are not on his truck, or if you're not around to be asked, or if the installer just doesn't like selling or taking time to discuss such details.
Horsepower: The horsepower measurement, often shortened to HP, describes the power the garage door opener motor has. A motor with a greater horsepower measurement will open and close the door more quickly, while also being able to handle larger and heavier doors. Motors between 1/2 HP and 1 HP are the most common for residential garages, FeldCo says.
Clopay, a garage door manufacturer, provides online installation manuals for their products. These include excellent mechanical diagrams and brief instructions for winding torsion springs on their doors. Of course, this is specific to their product designs, which may or may not match what you have. Note that some of their products involve the "EZ-Set assembly option" mechanisms that use a geared housing for winding (instead of standard winding cones) and non-standard geometry for the drums. Clopay should get an award for at least acknowledging in their instructions that you might be able to install your own new door (although they insist you must not take out an old one if it has torsion springs).
The most common problem with garage door openers is the door reversing when it’s closing, even when there’s nothing obvious obscuring the photoelectric eyes. If your closing force is adjusted correctly, then the problem is almost always the photoelectric eyes. The eyes are very sensitive— even cobwebs can interfere with them. First make sure the eyes are still in alignment (some- thing may have knocked them out of whack). Then make sure the eyes are clean and the path between them is clear. Finally, look for loose wires in the eyes and the opener.
If you’re replacing an existing garage door opener in your home, the simplest method for finding the right horsepower is to check the rating of the unit in your garage and get something with equal or higher power. Most homes have single- and double-car sectional garage doors made of aluminum or steel, which is the most affordable type of garage door. These doors are relatively light, so a motor with rating of 1/2 horsepower is more than sufficient. While 1/3 horsepower motors are available, they can wear out faster than those with 1/2 horsepower in such settings, so it’s a good idea to invest a little extra for a more capable garage door opener.
You may enter your information on this website, visit an in store associate or call our garage door repair team at the number at the top of this page. Within 24 hours you will receive a call from a local service provider to discuss your requested service. Afterwards, you will schedule a date and time for the service provider to come to your property.
If you haven’t looked at garage doors lately, prepare to be pleasantly surprised. We’ve taken the garage door and made it stylish with designs to complement both classic and contemporary homes while still keeping the functionality you desire. A garage door can represent more than 30% of your home’s curb appeal, which makes choosing the right design especially important – and Home Depot has the widest selection available. With over 1,000 different garage door designs in wood, steel, composite, aluminum and glass, you’re sure to find the perfect style to transform your garage… and your home.
Those who benefit from this anti-competitive behavior have many excuses for it. They claim that the product is too dangerous and infrequently needed for the public to purchase directly. They say the job is hazardous and requires techniques and tools with which the amateur will rarely practice, which is true. They write me in anger saying I don't understand how expensive it is to put a truck on the road with a technician and parts and salary and benefits and insurance and advertising and every other common business expense. They say it will take the homeowner hours of effort to do this safely and correctly, while they can do it in a fraction of that time and at a price that isn't worth the effort to save. But should they set themselves up as the judge of what you can and cannot do? Of what is an economical use of your time? Imposing minimum order quantities or charging retail prices for small orders is legitimate; inquiring into the purchaser's background is not.
We believe we should treasure our natural resources, and our business practices reflect this ideal. All our service vehicles are flex-fuel efficient hybrids. When we have to throw away old parts, we recycle as many parts as possible. We clean up our trash after we complete a project. Our dispatch center is conscious about our carbon footprint and we use GPS technology and strategic planning to reduce our miles on the road.
Repair of garage doors is a licensed trade in many jurisdictions, and manipulation of the market inevitably follows. Look in your phone book yellow-pages under "garage doors" and you'll find a lot of big, costly ads for door service. The profits are quite juicy, I'm sure. The customers need service urgently, and this need will typically arrive suddenly and at a busy time when shopping for prices is not convenient. A few dollars in parts, an hour of labor and travel, and a $150 invoice (assuming the outfit is charging fairly, some are not). Lately (2006) I hear of outfits charging $200 or $300 for this work, and occasionally a story of a $500 or $800 service call. You'll also find the phonebook advertisers waiting eagerly for your call, because artificially high prices inevitably lead to an oversupply of service firms working under capacity.
I could not be happier with the service from Precision, and Tom, especially. About a year and a half ago I called to have my garage door that was sticking, repaired. Tom came out same day and replaced, adjusted, serviced all moving parts and got it going smoothly. He has since come out within hours of a call to adjust and keep (what might not be the best) door, (originally installed by someone else), operating well. I recommend Precision and Tom with complete confidence.
Cost was $88 for 2 pairs of springs, plus $21 shipping. (I had to order 2 pairs to meet the $50 minimum order.) They came with new cones inserted as shown at that price, so I didn't bother trying to remove and reuse the old cones to save a few dollars. The cones are quite difficult to remove from old springs and to insert in new ones, and the spring supplier will have the right tooling to do that easily. That was the best price I could find on the Web at the time, and didn't seem out of line with what parts like this might cost at at the building supply (if they only sold them). Contractors buy these much cheaper in quantities; they're just an ordinary high-carbon steel wire turned on a winding machine. I also found Web sites asking a lot more money, obviously trying to cash in on search-engine traffic from do-it-yourselfers. Others report that some local dealers sell springs at retail, but at a high price that eliminates any economy versus having them installed.
The winding technique is simply to (un)wind as far as one rod will go, where it is pressed against the top of the door, or nearly so, by the unwinding torsion. You insert the other rod in the next socket, remove the first rod, and continue. At any point you can stop and rest by leaving the active rod pressed against the door, where it will be held by the unwinding force. I would make a quarter-turn increment that way, and let go for a moment to collect my attention for the next increment, almost in a quiet, meditative alertness. While you can go from one quarter-turn and rod-swap to the next continually without letting go, working fast against the steady tension seemed to invite a kind of shakiness in my arms that was a bit unsettling. It isn't that there is much physical exertion, it is more that the tension is unrelenting, like peering over a precipice.

The replacement springs in my case proved to be 0.2253 wire size, 2.0 inch (inside) diameter, and 24 inches long, in a pair of one left- and one right-hand winding. Actually, the old springs in these pictures were a slightly smaller size, but another similar door on this garage was better balanced by that size. Whoever installed the old springs didn't quite get the weight and size just right; it is not unusual to find a repair service installing a slightly off-balance spring size that happened to already be on the truck during the service call. My electric opener had no trouble handling the small imbalance. But since it is safer to reduce the electric operating force as much as possible through careful balancing, I chose the size that was working better on the other door. The Chamberlain brand electric openers (also sold by Sears) I have incorporate a plastic worm gear that tends to wear out after some years of use, requiring a disassembly and installation of a $20 repair kit; this wear is minimized by a properly balanced door.

The various increments of standard wire sizes differ by only about 0.010 inch, so calipers or a micrometer would be the tool to use to be certain of the stepped size you have, or else a trustworthy ruler marked in tenths of an inch to use the measure-10-turns-and-divide-by-10 trick. The most common wire sizes in the US are 0.207", 0.218", 0.225", 0.234", 0.243", 0.250", and 0.262".

Our technicians are specially trained to handle a variety of garage brands, styles, and configurations. After arriving at your home, a Sears technician will diagnose the problem and walk you through the options for fixing it. Next, the technician will make any necessary adjustments or replace broken parts to ensure the door can be operational once again. We always attempt to complete repairs the same day of service, and your satisfaction is guaranteed. Our representatives are standing by for your call and are happy discuss pricing options.
I was having an issue with my garage door that turned out to simply be the remote lockout being accidentally engaged. I called Aaron’s Garage Door Service and rather than sending a tech out and charging me for such a simple problem, they explained the solution over the phone. I really appreciate businesses with a sense of integrity like that! If I ever have a real garage door problem, I will absolutely be calling these guys!
The various increments of standard wire sizes differ by only about 0.010 inch, so calipers or a micrometer would be the tool to use to be certain of the stepped size you have, or else a trustworthy ruler marked in tenths of an inch to use the measure-10-turns-and-divide-by-10 trick. The most common wire sizes in the US are 0.207", 0.218", 0.225", 0.234", 0.243", 0.250", and 0.262".

We would definitely recommend Precision to anyone that needs garage door services! We were able to get a service appointment right away! Tom arrived and was very professional and courteous. He took the time to go over what repairs were needed and provided an estimate. He was ready to do the repairs right then and there and within a few hours, we had our garage door up and running like new! Thanks to Tom and Precision for a positive experience!
At this point I weighed the unlifted door to confirm and fine-tune my calculations. This is not strictly necessary, but it makes the adjustments easier to perform, if you happen to have a scale with the requisite capacity. With some helpers, we first lifted the door a few inches and rested it on blocks of wood to provide clearance underneath. Then I slid a 400-pound-capacity freight scale under the center of the door, we lifted again to remove the blocks, and lowered the door gently onto the scale. This door weighed in at 238 pounds, which is very heavy for a single-car door. Since the outside of the door carries the 3/4-inch plywood paneling to match the house, and that plywood weighs about 2 lbs/sq-ft, I estimate the door weight to be about 7 x 10 x 2 = 140 lbs of paneling with the rest 238 - 140 = 98 lbs the interior panels, hardware, and cobwebs. Knowing this total weight will help later in adjusting the torsion on the springs. After weighing, we removed the scale and blocks, leaving the door fully lowered again. Had I not had a high-capacity freight scale, I might have improvised a crude weighing device from levers and smaller weights of known mass, or a lever arm pressing a reduced proportion of the full weight onto a lower-capacity scale. Another factor to remember is that The weight of a wood door can vary with humidity.

Step 1: Check the metal tracks inside the garage. Look at the mounting brackets that hold the tracks to the walls. If they're loose, tighten the bolts or screws at the brackets. Working inside the garage with the garage door closed, examine the tracks for dents, crimps, or flat spots. If there are any damaged spots, pound them out with a rubber mallet, or with a hammer and a block of scrap wood. If the tracks are badly damaged, they should be replaced.
Ryan came to my rescue within 6 hrs of my call. He was professional, knowledgeable, friendly, and very thorough. He got my door up and running after figuring out what 3 others could not! Don’t try and go the cheapest route like I did because you’ll end up wasting time and money. Hire the pros like Ryan FIRST! If I ever need someone in the future, I’ll be calling them first thing! HIGHLY RECOMMENDread more

The "liability" angle: The flip side of "safety issue" is "liability". This is not used to directly sell you something; it is used to demean the cheaper alternative and prod you into buying a more expensive (and profitable) option. For example, you may be pressured into buying a whole new door, when you just need a new spring, by the salesman telling you he can't just replace the spring due to "liability" issues. Since product liability is a big burden on the garage door industry, and so many old doors (and especially automatic openers) are dangerous, this may be a genuine reason to accept a higher price.

Location, climate and building codes are just a few factors to consider when determining which type of garage door is right for your home. Depending on the region you live in, you may need to choose a wind load option for your garage door. Wind loaded garage doors help safeguard your home in high wind prone areas. With garage doors serving as the largest and often times the primary entrance to the home, an insulated garage door may also be right for you.

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