Not only was the upward-lifting garage door and the electric garage door opener invented by Overhead Door Corporation’s founder C.G Johnson in the 1920s, but we also have a tradition in excellence for garage door repair, service and maintenance. Even with the most reliable products problems can arise and when they do it’s important to know who to contact to fix these issues while providing solutions to prevent future complications.
The German-made, .75-horsepower (equivalent) Direct Drive 1042V004 garage door opener doesn't use a belt drive or a chain drive. Instead, the mobile motor crawls along a stationary chain, making it exceptionally quiet. This garage door opener is also feature-packed, though the wireless entry keypad is an extra-cost accessory. Reliability is excellent, and installation is at least a little easier than some other garage door openers. This opener is also sold under the Sommer brand and with different model numbers, but all are similar.

Spring stretch: When the door is at the top of travel, the spring(s) are hardly wound, but are stretched, so on a single-spring installation this stretch tends to pull the shaft towards the non-spring side. With two springs, the stretch tends to cancel out. This top-of-travel spring stretch, being about 7 or 8 turns of the wire, will thus amount to upwards of about 2 inches on a typical size spring of 0.253 wire. This spreads out to a gap of about 0.020" per coil on a typical 100-coil spring, so the stretch is not very visible.
In the photo, you can see an extra lag screw on the bottom of the plate, reinforcing weak anchoring from the original two screws (hidden behind the springs). This extra screw was applied by a professional garage door technician on a previous repair visit. I have since replaced the backing with a sound plywood panel anchored into the concrete door header. Since these bolts clamp all the opposing torsion to the wall, the attachment must be sturdy.
When you install a new garage door, replace all the hardware as well. If your automatic opener doesn’t have an automatic reversing system that includes photoelectric eyes, replace it. Doors with openers also require two extra pieces of hardware that you’ll see in Photo 4: a support strut (usually included in the door kit) and an opener bracket (not included). For doors with torsion springs located over the door, spend the $50 or so to have a garage door professional release the tension.
The gentleman who showed up to my door was kind and very respectful. Introduced himself < Jeremy> and very professionally. He did an outstanding job and took time to let me know each step that was needed. Personally I would give Precision and the gentleman who came a big rating of a 10++++++ Thank you Precision and I would recommend your company to anyone.. A very pleased customer ... ..
A spring design manual, also called a rate book, gives tables that relate the torque constant ("rate") and maximum turns for springs of given wire size, diameter, and length. For example, a typical page in a rate book would show a table for a given wire size and inside diameter, the maximum inch-pounds (MIP) of torque available for a standard lifetime of 10,000 cycles in that size, the weight of the spring per linear inch, and the rates of the spring (as IPPT, inch-pounds per turn) for each of various lengths. From these figures one can calculate the lifting capacity, substitutions, conversions, and cycle life upgrades for a door of given weight and drum geometry. The weight-lifting capacity of a given spring is calculated based on its torque constant (IPPT, or inch-pounds per turn), which is the rotational version of the spring constant that characterizes the spring. The IPPT constant is found from tables giving IPPT for given spring dimensions (wire-size/diameter/length). The same tables may indicate the maximum number of turns for various expected lifetimes in cycles. The torque required to balance a given door can be calculated from the weight of the door times the moment arm of the drums (as we do below under "Calculating the Forces We Will Be Handling"). The ultimate torque of the spring in the fully-wound condition is the number of turns (when fully-wound) times the IPPT constant. Choosing a spring to balance the door then simply requires matching the ultimate torque of the spring to the balancing torque.
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Mechanical garage door openers can pull or push a garage door with enough force to injure or kill people and pets if they become trapped. All modern openers are equipped with “force settings” that make the door reverse if it encounters too much resistance while closing or opening. Any garage door opener sold in the United States after 1992 requires safety eyes—sensors that prevent the door from closing if obstructed. Force settings should cause a door to stop or reverse on encountering more than approximately 20 lbs (9.07 kg) of resistance. Safety eyes should be installed a maximum of six inches above the ground. Many garage door injuries, and nearly all garage door related property damage, can be avoided by following these precautions.
The German-made, .75-horsepower (equivalent) Direct Drive 1042V004 garage door opener doesn't use a belt drive or a chain drive. Instead, the mobile motor crawls along a stationary chain, making it exceptionally quiet. This garage door opener is also feature-packed, though the wireless entry keypad is an extra-cost accessory. Reliability is excellent, and installation is at least a little easier than some other garage door openers. This opener is also sold under the Sommer brand and with different model numbers, but all are similar.
Unmatched or mismatched spring pair: You may find that you have a pair of springs that are different sizes. This mismatch may be a normal application, since the total torque on the torsion shaft is simply the sum of the torque contribution of each spring (indeed, very large doors can be lifted with 4 or more springs along the torsion shaft). The sum of the torque rates determine the lift; and dividing the torque among multiple springs does not change this. Some repair shops even apply mismatched pairs deliberately, since a few stock sizes of springs can be combined to fit a wider range of door weights than only matched pairs. For example, a technician may carry springs in increments of 20 lbs of lift, and when using pairs this allows a 20 lb increment in possible choices instead of 40 lb increments. Or, one spring from a pair may have broken and been replaced with a spring of equal torque rate but different size than the original.
Tom was professional, knowledgeable, and very friendly. He arrived at my house within the time frame he said he would (nothing is worse than a late technician). Once he arrived, he assessed the problem, explained it clearly and concisely, and informed me he had the parts available with him to fix it. He fixed the issues speedily and I was able to return to work within the hour. The price was reasonable too. I would recommend Precision to any of my friends and neighbors. Thanks Tom!
Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.
Screw-drive garage door openers aren't as popular as some other types, but feedback indicates that those that give the Genie Excelerator a try are largely very happy that they did. It's a fast performer, owners say, and the company claims that it can move a door at a rate of up to a foot per second. It's relatively quiet, too -- perhaps not the absolute quietest that you can buy, but certainly quieter than a chain-drive opener, and quieter than older screw-drive openers, users report.
And for some extra features, you'll appreciate accessing the system through the MyQ smartphone app. You can set up this Chamberlain opener to automatically close the door after 1, 5, or 10 minutes, which is great for people who are a bit forgetful. We also really like the motion-detecting control panel, which turns on lights whenever it records nearby movement.

Garage Door Repair

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