The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.
With more than 43 years of experience, Kitsap Garage Door is the trusted source for garage door and opener installation for home and business owners throughout the Kitsap, WA, area. We can dependably and expertly handle all of your garage door installation, maintenance or repair needs, and we offer a large selection of the most trusted and top-rated garage door brands and accessories available today. We’re proud to exclusively install Clopay garage doors and LiftMaster garage door openers.
Openers are available with a chain drive, screw drive or belt drive. Chain drives (a long chain pulls the door open and closed) are the least expensive, but they’re loud. Screw drives (a long threaded rod drives a mechanism that opens and closes the door) are priced in the mid- range. They require the least maintenance, but they’re not as quiet as belt drives. Belt drives (a rubber belt opens and closes the door) are the quietest, making them the best choice if you have living space above the garage. They’re also the most expensive.
Spring index lower limit: DASMA standard 102-2004 provides a lower limit of 6 for the spring index, which is symbol C in our formulas above (section 9.3). Other interesting items in this standard include an upper limit for how much the door sags when raised (no more than 1/120 of its width, section 9.2.1), that each of the two bottom brackets should sustain twice the door assembly's weight (section 9.2.2) for a total safety factor of about 4, and that the lift cables should provide a safety factor of 5.
You might genuinely need some extra parts when you thought you simply needed a broken spring replaced, and a good serviceman will perform a simple inspection to identify such parts. Nor is it unreasonable for a business to charge separately for a service call versus repair work actually performed. But the best protection for you as a buyer, being somewhat at the mercy of whomever you decide to bring on site, is to understand what is being done, and ask intelligently for a clear explanation or demonstration of why extra parts are required.