If your garage door is opening slowly or making a lot of noise, the problem may not be your opener. So before you buy a new one, check for broken or wobbly rollers and brackets. But don’t replace the bottom roller bracket yourself—the cable attached to it is under extreme tension. You’ll need to call a pro. If you’re replacing the rollers, get nylon rollers. They operate quieter than steel rollers and cost only a few bucks more. Next, check the torsion spring (mounted on the header above the door opening) to see if it’s broken. When one breaks, you’ll see a gap in the coils. You’ll need a pro to replace a broken spring.
The lucky-for-you-I-found-another-problem trick: Another trick is to suggest your automatic opener was damaged (or "compromised") by the additional load or shock presented by the failure of the spring(s). The plastic worm gear used in the most common openers (see above) wears normally over the years and tends to leave a lot of debris inside the opener housing. Removing the opener cover reveals a lot of plastic shavings that may be cited as "evidence" you need a new opener, when the gears are actually still serviceable. Nevertheless, you may have indeed worn out the gear if you repeatedly cycled the door with the opener despite having broken springs, which is possible if you have a very lightweight door.
Keep in mind that when the springs are released there is nothing to help with weight replacement. Garage doors weigh 150 pounds or more and if the door were not locked in place, there would need to be some way of holding it up until it can be lower manually. If no one is available to help, a clamp can be put on the track at the end of the door (Image 1). When ready, release the clamp and take the weight of the door.
Electric Garage Door Openers – Service and repair of the electric garage door opener itself, including the lift mechanism that pulls the door up and guides it down. This is typically not part of the garage door itself and is serviced and repaired on its own interval. Typical service includes inspection, repair, adjustment, and lubrication if needed. Also, we typically inspect the mounting of the unit as well as its attachment to the door itself.
One can overwind the springs slightly, up to about 8 turns on a standard residential door (that is, 1/2 or 3/4 extra turns), to compensate for undersized or fatigued springs, or increased door weight from painting or humidity, but this results in more stress on the springs and therefore decreased lifetime. If the door is too heavy for that slight tweak, then different springs are needed.
Scott did an amazing job. Your customer service team is excellent. I emailed late on Thanksgiving night my request for service. Your team called my house within 30 minutes and set up an appointment for the following morning. Scott came out and was great. I had purchased the lifetime warranty package with Precision before, and your team delivered. I highly recommend anyone getting a repair to purchase the lifetime warranty package since your team stands behind your product. Rarely do I write reviews - but am happy to share great information on great companies. Thanks for the great service!
The Heavy Duty Chain Extension Kit for 8 The Heavy Duty Chain Extension Kit for 8 ft. High Garage Doors is required for reliable everyday operation of Chamberlain heavy duty chain drive models in 8 ft. garage door applications. Featuring a quick-install extension rail and replacement chain the kit includes everything needed for quick and easy installation. Includes ...  More + Product Details Close
Note that I am measuring a spring that is fully relaxed because it is broken!. The length of the relaxed, unbroken spring is the specification of interest. It is harder to measure unbroken springs on an intact door because the springs should not fully unwind, even at the top-of-travel. If you can't be certain of the spring diameter from indications on the cones, then you have to go through an unwinding procedure to relax them fully for measurement, or perhaps reckon the size from measuring the somewhat smaller diameter at the nearly unwound condition when the door is at its top-of-travel (although one should not attempt to raise a door with a broken spring).

We also offer garage door opener repair service. Many times, what appears to be a problem with your garage door is actually a problem with your garage door opener. Our professional technicians have experience with all major garage door opener brands, including the popular LiftMaster line of garage door openers. Whether your garage door opener is making too much noise, failing to turn on, moving too slowly or not opening or closing your door properly, we can fix it fast.

With the rods and other tools at hand, I am ready to begin. The first task is to remove the broken spring and its unbroken mate from the torsion shaft. To remove and disassemble the shaft and lift drums, the torsion on the unbroken spring must first be released. I used a ratcheting box-end wrench to loosen the set-screws while pushing the rod against the force I knew would be released when the screws let go. Later I switched to an open-end wrench for the set-screws, since some of the square screw heads were too rough to fit in the box-end wrench.


End treatments: Torsion springs also are made in a variety of end treatments. The "standard torsion end" is most common, as is pictured in my examples, consisting simply of a short, straight length of wire projecting tangentially. Various non-standard end treatments have longer "ears", U-turns, ends bent in toward the center or along the axis, or even loops. Non-standard ends are used in end fasteners peculiar to various manufacturers, which would seem to serve mostly as a guarantee that you buy overpriced replacements from that one source.
Prices, like the garage doors themselves, run the gamut. You can pay as little as $400 for a door that you install yourself, or several thousand dollars for a high-end premium door that includes all the bells and whistles, including installation. A mid-range, 16-by-7-foot door will typically cost from $750 to $1,500, installed. Premium insulated steel doors run from $750 to $3,500. According to Remodeling Magazine’s 2017 Cost vs. Value report, the average national cost of a garage door replacement is $3,304.
Not only was the upward-lifting garage door and the electric garage door opener invented by Overhead Door Corporation’s founder C.G Johnson in the 1920s, but we also have a tradition in excellence for garage door repair, service and maintenance. Even with the most reliable products problems can arise and when they do it’s important to know who to contact to fix these issues while providing solutions to prevent future complications.
Squealing, screeching, or grinding noises from your garage door are usually indicative of a lack of lubricant or an accumulation of dirt or debris in the tracks. When removing debris, do not use harsh chemicals to clean the tracks. Once the track is clean, coat it with lubricant designed especially for garage doors, if possible. If you do not have access to this special type of lubricant, you can use WD-40 on the tracks and hardware.
Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.
You might genuinely need some extra parts when you thought you simply needed a broken spring replaced, and a good serviceman will perform a simple inspection to identify such parts. Nor is it unreasonable for a business to charge separately for a service call versus repair work actually performed. But the best protection for you as a buyer, being somewhat at the mercy of whomever you decide to bring on site, is to understand what is being done, and ask intelligently for a clear explanation or demonstration of why extra parts are required. 

Garage Door Opener Company

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