We only hire and train very experienced technicians, so you can be confident that you will get the best garage door service available. We strive for 100% customer satisfaction on all our work and stand behind our garage door service if you have any issue whatsoever. Our reviews tell of our dedication to excellence and offering the ABSOLUTE best quality products and customer experience. You can check out what our customers have to say about their experience to the Better Business Bureau by clicking here! We guarantee to be the overall top choice in the market for all your garage door needs. We are a family owned garage door company from the Central Kentucky area and only hire technicians that put forth the same honest values that we have. We strive for 100% customer satisfaction and if for any reason that you are unhappy with a technician or their service, we will be happy to make the experience right as we pride ourselves and our company on the highest of customer satisfaction and experience while offering the lowest prices in the market. We are top rated with all service rating and reviewing companies such as BBB, Home Advisor, Demandforce, and Angie’s List. We take our customers experince serious and we guarantee it!

For garage doors with windows, try to match the glass style of your house windows to provide a more consistent look. It’s also recommended that you install insulated windows if your garage is heated or air conditioned. If you opt for an uninsulated garage door, make sure it’s made of thick steel – specifically 24-gauge. Thicker steel will help prevent dents.


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I was careful not to assume that the previous installation correctly oriented the right- and left-hand springs on the correct sides of the center bearing plate. They could have been installed backwards by an incompetent installer, resulting in them having been wound looser (larger diameter coil) instead of tighter (smaller diameter coil) than when in their relaxed state, and if so I would have corrected them on the new installation. The proper orientation of the springs applies their reaction torque from tighter winding such that it turns the drums to lift the door. Verifying this is a rather simple exercise in mechanical visualization, but does require some care to be certain of correctness. If you were to install the springs backwards, and then start to wind them in the wrong direction, then the torsion bar will start winding the drums backwards, and not holding against the vise pliers, which should be obvious to inspection. Winding a spring backwards also tends to screw the spring off the cones; this error cannot proceed too far before the spring slips off the cones.

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.

Versatile. That’s one way to describe our products. A total, one-stop solution that meets your every upward-acting-door need. Featuring premium materials, superior craftsmanship and innovative functions, our products continue to lead the industry, underscoring a legacy of quality, expertise and integrity.  This history ensures that you are making a good investment in your home with a quality product. In fact, according to the latest  Cost vs. Value Report by Remodeling Magazine, replacing a basic garage door with an upgraded one returned up to 85%​ on original cost on average – making it one of the top renovations in the study.


Recently another type of opener, known as the jackshaft opener, has become more popular. This style of opener was used frequently on commercial doors but in recent years has been adapted for residential use. This style of opener consists of a motor that attaches to the side of the torsion rod and moves the door up and down by simply spinning the rod. These openers need a few extra components to function safely for residential use. These include a cable tension monitor, to detect when a cable is broken, and a separate locking mechanism to lock the door when it is fully closed. These have the advantage that they free up ceiling space that an ordinary opener and rail would occupy. These also have the disadvantage that the door must have a torsion rod to attach the motor to.

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The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.
Electric Garage Door Openers – Service and repair of the electric garage door opener itself, including the lift mechanism that pulls the door up and guides it down. This is typically not part of the garage door itself and is serviced and repaired on its own interval. Typical service includes inspection, repair, adjustment, and lubrication if needed. Also, we typically inspect the mounting of the unit as well as its attachment to the door itself.

You might be thinking: Aha! Why don't we lift the door, clamp it in place, and install the springs while they are thus safely unwound, rather than deal with all that accumulation of hazardous torque? The answer: At the top-of-travel, the unwound springs are not fully relaxed; they are still clamped to the torsion shaft with a significant stretch along the shaft axis, plus about a half-turn to keep the door snug at the top. This extra length amounts to the stacking of extra turns that accumulate from winding, also termed "spring growth" in the business. In my case this is about 7 turns of 0.2253 wire, or about 2 inches. Stretching the spring that much and clamping it with a half-turn or so of twist is not feasible.


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The material and style of your door as well as the replacement parts needed will impact the total cost of your project. It would cost less to install a steel door with no opener then it would to install a wood door with an opener etc... High tech doors come with enery-effecient glaze and thick insualation as well as finshed interiors and other upgrades. These doors are more expensive but are more reliable and durable.

Even if one could somehow stretch and clamp the springs to the proper extra length, the process would still be more trouble, and there would be little or no reduction of risk. Lifting the full weight of the unsprung door by hand and clamping it in the raised position is dangerous in itself, and creates the same amount of stored energy as winding the springs, ready to slip out of your hands. Many doors won't travel far enough up the track to provide clearance to access the springs. You're also going to have to deal with winding stiff steel cables onto both lift drums at once without any resistance to maintain tension. Finally, even if you managed to complete the installation with the door raised, you then have to lower the massive door against an untested balancing torque. If you've made a mistake, then that massive door has nothing but your skeletal force applied through your meat clamps (hands) to prevent it from falling down and crushing whatever is in the way (perhaps your feet?).
The lucky-for-you-I-found-another-problem trick: Another trick is to suggest your automatic opener was damaged (or "compromised") by the additional load or shock presented by the failure of the spring(s). The plastic worm gear used in the most common openers (see above) wears normally over the years and tends to leave a lot of debris inside the opener housing. Removing the opener cover reveals a lot of plastic shavings that may be cited as "evidence" you need a new opener, when the gears are actually still serviceable. Nevertheless, you may have indeed worn out the gear if you repeatedly cycled the door with the opener despite having broken springs, which is possible if you have a very lightweight door.
Wayne Dalton garage doors are some of the best in the industry. We offer a large selection of garage door designs in many colors and options that can drastically enhance your home’s curb appeal. Not only will a new garage door add beauty to your home, but replacing an old or outdated door with a new one can increase your home’s value. Did you know that year after year replacing the garage door is one of the top home improvement projects for return on investment? Purchasing a new garage door for your home is an excellent investment and we’ve made it even easier to find the perfect door with our Garage Door Design Center or Garage Door Selection Guide.
The third stage of garage door opener technology uses a frequency spectrum range between 300-400 MHz and rolling code (code hopping) technology to defeat code grabbers. In addition to transmitting a unique identifier for the remote control, a sequence number and an encrypted message are also sent. Although an intruder could still capture the code used to open a garage door, the sequence number immediately expires, so retransmitting the code later would not open the garage door. The encryption makes it extremely difficult for an intruder to forge a message with the next sequence number that would open the door. Some rolling code systems are more involved than others. Because there is a high probability that someone will push the remote's button while not in range and thus advance the sequence number, the receiver does not insist the sequence number increase by exactly one; it will accept a sequence number that falls within a narrow window or two successive sequence numbers in a much wider window. Rolling code technology is also used on car remote controls and with some internet protocols for secure sites.

The torsion shaft with lift drums on the ends is above the door. The standard residential door shaft is a 1-inch outside diameter hollow steel tube. The inside diameters of the bearings, drums, and winding cones are sized to loosely fit that 1-inch diameter shaft. At the center is a bearing plate, on either side of which are the torsion springs, or in some cases just one larger spring. The spring pictured on the left in the photo is broken about 1/4 of the way in from its left end. The black shaft with dangling rope and door bracket is the track for the electric opener.
We offer industry leading service performed by the best licensed professionals in the region. Whether you need springs replaced, a motor repaired or need a new panel on your door, our service workers will get the job done efficiently and effectively, ensuring that your door is back in working order as soon as possible. We also offer a wonderful preventative maintenance program. This is a cost effective way to ensure that you avoid future problems by having the small, unnoticed issues addressed right away.
We want to serve you not only today, but also in the years ahead. To do that, we make sure that we provide prompt, professional, well-trained technicians that efficiently get the job done right the first time. We take pride in doing everything possible to eliminate warranty issues and to ensure that our clients are thoroughly pleased and return to us for all garage door needs.
End treatments: Torsion springs also are made in a variety of end treatments. The "standard torsion end" is most common, as is pictured in my examples, consisting simply of a short, straight length of wire projecting tangentially. Various non-standard end treatments have longer "ears", U-turns, ends bent in toward the center or along the axis, or even loops. Non-standard ends are used in end fasteners peculiar to various manufacturers, which would seem to serve mostly as a guarantee that you buy overpriced replacements from that one source.
Door repair business advice (warning to consumers, you are not allowed to know this): Thinner wire is excellent for shortening spring lifetimes, lightening your inventory on a service truck, and getting paid for frequent service calls. This is why your industry chooses to set "standard" springs to have thin wire and despicably short lifetimes. If you want to maximize profits and fleece your customers, install springs that predictably break in about 7 years on a door that should last decades, even though it is just as easy for you to install slightly more expensive springs that should last the life of the door. Remember that the customer wanted the cheapest price, so you need not feel any guilt about this low-balling.

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