You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.
A torsion spring counterbalance system consists of one or two tightly wound up springs on a steel shaft with cable drums at both ends. The entire apparatus mounts on the header wall above the garage door and has three supports: a center bearing plate with a steel or nylon bearing and two end bearing plates at both ends. The springs themselves consist of the steel wire with a stationary cone at one end and a winding cone at the other end. The stationary cone is attached to the center bearing plate. The winding cone consists of holes every 90 degrees for winding the springs and two set screws to secure the springs to the shaft. Steel counterbalance cables run from the roller brackets at the bottom corners of the door to a notch in the cable drums. When the door is raised, the springs unwind and the stored tension lifts the door by turning the shaft, thus turning the cable drums, wrapping the cables around the grooves on the cable drums. When the door is lowered, the cables unwrap from the drums and the springs are rewound to full tension.[7]
First and foremost, a garage door, by design, contains springs designed to balance your door and make it easier to lift. Those springs are under incredible amounts of tension. If a spring breaks or is improperly released, it can cause incredible and potentially fatal injuries. Keep in mind, when working on a garage door spring, it is likely that your face and head will be close to it, meaning that your most sensitive area will be in the direct path of the released spring.

In 1992 the United States Consumer Product Safety Commission released new rules for automatic garage door openers. Anything manufactured after 1993 was required to include either an electric eye (a pair of sensors that detect an object obstructing the doorway) or a wall-mounted control button that users hold down in order to close the door entirely. Most manufacturers opted for the electric eye method, sometimes referred to as safety sensors.
Our team of 100-plus technicians and service representatives takes care of you every step along the way. Our technicians are the best in the area. They’ll provide expert guidance as you consider your options, and then top-notch service to complete the repairs. When you want Cincinnati or Northern Kentucky garage door repair you can trust, choose AE Door & Window.
Garage door frames and mouldings will freshen up the appearance of your garage and garage door. We offer frames in a broad assortment of finishes and widths, so you can find the perfect fit for your garage. Update or repair the hardware on your garage door with our wide selection of our garage door parts and accessories. Some of the accessories we offer include cables, hinges, reinforcement brackets, and locking door handles.
These are just my observations as a consumer; I am not on a crusade to change the garage door industry. But I will observe that the Web is the innovation that can finally give intelligent consumers the advantage in these commercial games. Trade restraints work only when all sellers in the market collude in and agree to the scheme. If anyone, anywhere is selling freely, then the Web can help you find them. In the years since I have first published this information, a number of reputable Web-based merchants have appeared to supply the parts you need to repair your garage door as a do-it-yourselfer (and I have linked many of them below).
Speed of a thrown winding bar:: The springs, being in balance with the door, effectively are able to launch a typical 150 lb door at 10.6 mph speed. An 18-inch long by 1/2-inch diameter steel winding bar happens to weigh about 1 pound. Since momentum is conserved, this 150:1 ratio in weight of the door to the winding bar means the fully-wound springs could potentially throw a winding bar at 10.6 mph * 150 = 1590 mph = 2332 ft/sec, assuming the energy were perfectly coupled and transferred. If the energy transfer were only 1/3 efficient, this would still be the 800 ft/sec speed of a typical pistol bullet. Except it is a foot-and-a-half metal spear, not a bullet.
If you're clever and equipped with a welder, you might think you could get away by welding a broken spring back together. At least two factors make this extremely risky. First, the weld itself may fail, either due to insufficient basic strength, or weakening of the nearby parts of the spring. Second, the fact that the spring was old and fatigued enough to break once, means that it is likely to break again soon at other location(s).

Looking for another budget option? This one, also from Chamberlain, is a good choice. With a powerful ½ horsepower motor, it’s reliable and rugged, especially paired with its industrial strength chain drive. The 100-watt bulb gives you some overhead light that guides you into your home from your car safely. It also comes with a pre-programmed, one-button remote that can be used over a long range. Plus, there are safety sensors that project an invisible beam helping to prevent the door closing on people or objects. And when the door is closed, you can rest assured it’ll stay closed and locked thanks to its Patented Security + 2.0 rolling code technology and PosiLock anti-theft protection.
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Although the door weight and drum size determine the maximum torque (termed MIP, maximum inch-pounds) needed from the fully-wound spring(s), the spring selection for a given door can still be varied to adjust the cycling stresses. A heavier wire on a larger diameter or longer length will produce the same torque as a lighter wire on a smaller diameter or shorter length, while undergoing less stress and therefore increasing expected cycle lifetime. The heavier spring will cost more but last longer, so this is another design trade-off. Calculating these spring sizes in the field is done using a book of tables (or the software equivalent) that we cannot provide here, although you will find the formulas to estimate spring properties below. If you can accurately provide the weight of the door, or the size(s) of the old spring(s) (assuming they were well-matched to balance the door), then a spring dealer should be able to tell you which spring sizes will work for you.
The optician's trick: The serviceman looks over your door with lots of scowling, chin-scratching, and tsk-tsking. You ask, "how much?" He replies with the fair price. If you don't flinch at that price, he says, "for the parts", while quoting a large additional cost for the labor. If you still don't flinch, he adds, "each," while pointing back and forth to your pair of springs. (I hope none of you service people are reading this!) I call this the "optician's trick" after the old vaudeville joke about lenses, frames, and left/right.
Beware of improprer prior installations: Sometimes the existing door installation is not correct, and the old springs should not be used as a specification for replacements. For example, the old springs might have been replaced with incorrect sizes because the last repairman didn't have the right one on his truck. If your door has never worked quite right, something like this might be the cause. To correct this, you must use the weight of the door to specify the spring, either from a spring rate manual giving spring torque constants, or from the formulas below.
I was careful not to assume that the previous installation correctly oriented the right- and left-hand springs on the correct sides of the center bearing plate. They could have been installed backwards by an incompetent installer, resulting in them having been wound looser (larger diameter coil) instead of tighter (smaller diameter coil) than when in their relaxed state, and if so I would have corrected them on the new installation. The proper orientation of the springs applies their reaction torque from tighter winding such that it turns the drums to lift the door. Verifying this is a rather simple exercise in mechanical visualization, but does require some care to be certain of correctness. If you were to install the springs backwards, and then start to wind them in the wrong direction, then the torsion bar will start winding the drums backwards, and not holding against the vise pliers, which should be obvious to inspection. Winding a spring backwards also tends to screw the spring off the cones; this error cannot proceed too far before the spring slips off the cones.
Though we’ve grown a great deal, we still approach each customer with a focus on personalized service. We want to meet your needs as effectively as possible. We also provide a sense of urgency to each job, knowing that garage door needs often represent a significant life or work slowdown. Get in touch with us to schedule a visit, ask questions or to learn more about what we offer and how we can help get your garage door back up and running again.

I called late on a Monday and was able to get scheduled for 8:00 Tuesday morning. Matt arrived promptly on time and did a thorough assessment of the problem. He explained all my repair options and the advantages of each. I took his advice and opted for the door overhaul, in addition to the logic board replacement. The door was the original and had been installed improperly. There were wrong parts and incorrect assembly. Matt worked diligently to make things right. What was normally a two hour job took four, as he wouldn’t be satisfied with anything less than perfection. He stopped back by late in the afternoon to make sure all adjustments were made correctly. Excellent service, fair price, and explanations of every step in the repair process.read more
Because your garage door is a major entryway to your home, it is important to keep it in good working order for your own safety, security, and convenience. Choosing the right style and appropriate materials will lessen the amount of repairs that may arise. Additionally, investing in regular maintenance can be cost-effective in the long run. If your garage door is in need of major repair, it is best to call a professional garage door repair company for assistance. Typically, the company will charge for at least one hour for making a service call. However, the benefits of a professional repair job can well outweigh any costs, as a professional can ensure the safety, security, and proper operation of your garage door.

I've provided this information for free, in hopes it will help you either fix your door yourself, or find a competent professional service to do it for you at a reasonable price. If you've been helped by this Web page, as many have, all I would ask is that you create a link to this page (http://www.truetex.com/garage.htm) from any pages you maintain. You will thereby help others searching for complete and reliable information on this type of repair to find it with a Web search.

Measurements: With the door in the down position, I measure a wire size of 0.273 inches, outside diameter of 2.0 inches, and overall length of 41.5 inches. Relaxing the spring shortens the length by about 7.5 coils of wire, so to estimate the relaxed length, we deduct the wire diamter of 0.273 inches times 7.5 from the 41.5 inch wound length, yielding an estimated relaxed length of 39.5 inches. The mean coil diameter is 2.0 - 0.273, or 1.73 inches. Perhaps this was actually a 40-inch-long spring with a 1.5 ID, 1.75 mean diameter, and 2.0 OD, but let's continue on calculating with the actually observed sizes. The number of coils in the relaxed spring is the relaxed length of 39.5 inches divided by the wire size of 0.273 inches, or about 145 coils. Deducting about 5 dead coils at the ends yields 140 active coils.
In the market for overhead garage doors? Browse our selection of Pella garage doors. You'll find many options for single garage doors, double garage doors, insulated garage doors and even roll up garage doors. Lowe’s also carries garage door screens—great for those who love to spend hours in the garage, but don’t want to deal with the bugs and pests that invite themselves in. We also carry garage door hardware, garage door springs, garage door decorative hardware and garage door sensors, and don’t forget to ask about our garage door installation and garage door opener installation. Once you've decided a garage door fits your home, you'll need to find the garage door opener that works best for you. At Lowe’s, we carry Genie garage door openers, Chamberlain garage door openers and SOMMER garage door openers that will work seamlessly with your garage doors. We now offer a garage door opener that's compatible with your Iris home automation system, too. Whether you prefer opening your garage with a garage door remote or garage door keypad, you'll find it at Lowe’s. Our selection of garage remotes includes everything from universal garage door remotes to specific brands like Chamberlain garage door opener remotes and Chamberlain garage door keypads. We also carry backup batteries, nylon garage door rollers, garage door parts, garage door opener parts and rail extensions to make sure your garage door is in good working order. Plus, we even offer garage door installations services, which include garage door spring repair and replacements, and garage door cable repair and replacements. We can also replace your garage door weather seal, also known as garage door threshold seals, and install a new garage door opener battery.
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