With over 300 independently moving parts, your garage door is a deceptively complex piece of equipment. To help prevent malfunctions and break-downs, it is a good idea to occasionally perform a garage door tune-up to keep all of these parts in good working order. A regular tune-up service by a Sears professional can prevent unexpected door problems and prolong the life of your existing equipment.
One can overwind the springs slightly, up to about 8 turns on a standard residential door (that is, 1/2 or 3/4 extra turns), to compensate for undersized or fatigued springs, or increased door weight from painting or humidity, but this results in more stress on the springs and therefore decreased lifetime. If the door is too heavy for that slight tweak, then different springs are needed.
Critical measurements: Torsion springs come a variety of standardized sizes, so you have to carefully measure the old springs to know what to order for proper replacements. Tables of standard sizes and designs are on the Web, such as here [www.industrialspring.com]. The four critical measurements (all in inches) are: (1) the wire thickness (which I'm measuring here with a dial caliper; you can also measure the length of a number of closely stacked turns with a ruler and divide by the number of turns in the stack, measuring 10 turns this way makes the math easy), (2) the inside diameter (not outside!) of the relaxed (not wound!) coil, (3) the overall length of the relaxed (not wound!) spring coils, not including the winding cones, and (4) the right- or left-hand winding of the spring. One must glibly quote those figures to the spring supplier, otherwise one's lack of expertise will be obvious, and one will not be worthy of buying the parts.
It is precisely on those coldest days of the year when you most need and appreciate the convenience of opening and closing your garage door quickly. Sadly, those also happen to be the kinds of days when cold and moisture combine to make this difficult. Garage doors can and do freeze to the garage floor. Sometimes it is a minor icy connection between the two that can be broken when you hit the opener button.
Sterling Door is the only company we trust with our garage door. When our old door acted up, springs, track, etc., they were always timely and got the job done. Then when we made the jump to a new door, they were excellent. They helped us choose the right door, not just pushing the most expensive model. And installation was well done. I recommend Sterling Door for all of your garage door needs.
You might genuinely need some extra parts when you thought you simply needed a broken spring replaced, and a good serviceman will perform a simple inspection to identify such parts. Nor is it unreasonable for a business to charge separately for a service call versus repair work actually performed. But the best protection for you as a buyer, being somewhat at the mercy of whomever you decide to bring on site, is to understand what is being done, and ask intelligently for a clear explanation or demonstration of why extra parts are required.