We also offer garage door opener repair service. Many times, what appears to be a problem with your garage door is actually a problem with your garage door opener. Our professional technicians have experience with all major garage door opener brands, including the popular LiftMaster line of garage door openers. Whether your garage door opener is making too much noise, failing to turn on, moving too slowly or not opening or closing your door properly, we can fix it fast.
We lead busy and sometimes hectic lives. It's easy for someone low on sleep and high on stress to accidently bump into their garage door leaving a little damage. If you're lucky it's just an individual garage door panel that's been damaged. This will leave you with the option of garage door panel replacment. There's a chance it might cost you upwards of $150-200 to spot repair damaged garage door panel. If it happens to be an in-production model, they probably will be able to repair or replace the entire panel (if needed) for $250-400. Unfortunately if you've got an older model of garage door the panels may no longer be in production. This might seem like a disadvantage because you'll end up having to just replace the entire door. Many times it's actually easier and more cost effective to just replace the garage door.

In the photo, you can see an extra lag screw on the bottom of the plate, reinforcing weak anchoring from the original two screws (hidden behind the springs). This extra screw was applied by a professional garage door technician on a previous repair visit. I have since replaced the backing with a sound plywood panel anchored into the concrete door header. Since these bolts clamp all the opposing torsion to the wall, the attachment must be sturdy.
Mechanical garage door openers can pull or push a garage door with enough force to injure or kill people and pets if they become trapped. All modern openers are equipped with “force settings” that make the door reverse if it encounters too much resistance while closing or opening. Any garage door opener sold in the United States after 1992 requires safety eyes—sensors that prevent the door from closing if obstructed. Force settings should cause a door to stop or reverse on encountering more than approximately 20 lbs (9.07 kg) of resistance. Safety eyes should be installed a maximum of six inches above the ground. Many garage door injuries, and nearly all garage door related property damage, can be avoided by following these precautions.

Clopay, a garage door manufacturer, provides online installation manuals for their products. These include excellent mechanical diagrams and brief instructions for winding torsion springs on their doors. Of course, this is specific to their product designs, which may or may not match what you have. Note that some of their products involve the "EZ-Set assembly option" mechanisms that use a geared housing for winding (instead of standard winding cones) and non-standard geometry for the drums. Clopay should get an award for at least acknowledging in their instructions that you might be able to install your own new door (although they insist you must not take out an old one if it has torsion springs).

Clearly there is a lot going on with your garage door and it takes trained and qualified experts to properly install, maintain, repair, and replace them. The experts and On Track Garage Door Services have the tools, skills, training to get your garage door fixed the first time. In addition we can help you fix your garage door affordably and offer many options from your basic garage door to custom wood styles. To find out how much your garage door repair will cost, give us a call at 480-641-2301 or use our Contact Page.
If you've researched this subject at all, you will no doubt have heard that you shouldn't be attempting torsion spring replacement as a do-it-yourselfer. That is generally good advice, so if you have any doubts about your abilities to do risky physical work on your own, hire the job out like everyone else. I found I was capable of doing this work with acceptable risk, because I intelligently understood the techniques, paid careful attention to methods and safety, knew how to use common tools in good condition, properly improvised the special tools I didn't have, and diligently attended to correctly performing a few moments of hazardous manipulation. I learned to do it purely on my own based mostly on bits of advice reluctantly given in Internet forums such as the Usenet newsgroup alt.home.repair. When I first wrote this page in 2002, there was no other do-it-yourself information available on the Web, and it was not until 2005 that reliable information disclosing the techniques started to appear elsewhere (see links below).
Home Depot local Service Providers are background checked, insured, licensed and/or registered. License or registration numbers held by or on behalf of Home Depot U.S.A., Inc. are available at homedepot.com/licensenumbers or at the Special Services Desk in The Home Depot store. State specific licensing information includes: AL 51289, 1924; AK 25084; AZ ROC252435, ROC092581; AR 228160518; CA 602331; CT HIC.533772; DC 420214000109, 410517000372; FL CRC046858, CGC1514813; GA RBCO005730, GCCO005540; HI CT-22120; ID RCE-19683; IA C091302; LA 43960, 557308, 883162; MD 85434, 42144; MA 112785, CS-107774; MI 2101089942, 2102119069; MN BC147263; MS 22222-MC; MT 37730; NE 26085; NV 38686; NJ 13VH09277500; NM 86302; NC 31521; ND 29073; OR 95843; The Home Depot U.S.A., Inc. is a Registered General Contractor in Rhode Island and its Registration Number is 9480; SC GLG110120; TN 47781; UT 286936-5501; VA 2705-068841; WA HOMED088RH; WV WV036104; WI 1046796.
The optician's trick: The serviceman looks over your door with lots of scowling, chin-scratching, and tsk-tsking. You ask, "how much?" He replies with the fair price. If you don't flinch at that price, he says, "for the parts", while quoting a large additional cost for the labor. If you still don't flinch, he adds, "each," while pointing back and forth to your pair of springs. (I hope none of you service people are reading this!) I call this the "optician's trick" after the old vaudeville joke about lenses, frames, and left/right.
In 1921, C.G Johnson invented the upward-acting garage door and revolutionized the way the world entered their homes. For more than 97 years, Overhead Door™ garage doors have been securing and providing families access to their homes. Overhead Door™ garage doors are assembled in the United States and sold at over 450 authorized Ribbon Distributors throughout North America. The Overhead Door™ brand and Overhead Door™ distributors are synonymous with quality and dependability. To ensure you are getting the genuine, the original, make sure to always look for the Red Ribbon.
Overhead Door™ products automatically include the unequaled expertise of Overhead Door™ Distributors. Combined with our innovative product design and manufacturing superiority, our distributors are a proud part of the family, sharing our name, Red Ribbon logo, and commitment to excellence. Our network of more than 400 Overhead Door™ D​istributors ensures you have convenient access to our commercial doors and operators, residential garage doors and openers, and accessories wherever you are. This extensive distribution network is unique in our industry, providing a single source for personalized design and application consulting, quick installation, turnkey services and professional maintenance.
They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!

Horsepower: The horsepower measurement, often shortened to HP, describes the power the garage door opener motor has. A motor with a greater horsepower measurement will open and close the door more quickly, while also being able to handle larger and heavier doors. Motors between 1/2 HP and 1 HP are the most common for residential garages, FeldCo says.


Right-hand versus left-hand winding: Springs are chiral, that is, wound or "laid" in either a left- or right-hand orientation. This is a critical property of their design and specification; you cannot substitute a left for a right or vice versa. If you were to grasp the spring in your hand, and if your right hand orients the tips of your fingers like the ends of the coiled wire when your thumb points "out" of the core of the spring, then you have a right-hand spring; likewise left (which end you grasp does not matter). (This also happens to match the "right hand rule" of magnetic polarity, if you happen to be knowledgeable in such esoteric subjects.) Another way to identify the winding is to examine the spring vertically in front of you; if the coils facing you rise going to the right, it is right-hand (thus you can remember, "rise to the right is right-hand"), and likewise left indicates left-hand. Another way is to view the coil axially; a right-hand spring winds in a clockwise direction as it recedes away, and a left-hand spring counter-clockwise. Yet another way, not so easy to remember, is to hold the spring vertically and compare the coil shape to the letter "Z" (indicates right-hand lay) or the letter "S" (indicates left-hand lay).
Some of the best garage door openers offer special features like a backup power source or a timer that automatically closes the door behind you at a predetermined time. While the door openers we reviewed vary in terms of power, noise and efficiency, they are all effective in the all-important task of letting you come and go with the simple push of a button. Here are the criteria we used to rank the top garage door openers:
The most common grade of torsion springs have an expected life of about 10,000 cycles. The hardened and tempered steel experiences tremendous forces each time the door opens or closes. Gradually, the steel fatigues with each flexure, and eventually cracks and breaks, usually releasing its stored energy in an instant with a horrific "sproing" noise or bang. If you average about two car trips per day, opening and closing the door a total of 4 times daily when you come and go, then that expected life becomes 2500 days, or only about 7 years. If you have an automatic opener, then if you're like me, you tend to cycle the door even more frequently, and can expect the need for spring replacement even sooner. Moreover, my three-car garage has three doors, so on average I can expect a repair job every few years. Over a lifetime, it is very economical to do these repairs myself.
If you have a steel door, but want the look of a wood one, it is not necessary to change your entire garage door. Often, it may be possible to mimic the look of wood with skillful painting. Your local home improvement store may be able to provide good advice about the type of paint and brushes needed to mimic the look of wood for your particular door material.

The right side of the photo shows the center bearing plate where the stationary cones attach with two bolts. Some doors may have only one spring rather than two equal ones as shown here (indeed, old marks on the shaft show that this door originally had one spring about twice as long on one side). Above the center bearing plate is the bracket and track from the electric opener.
The best garage door openers can be controlled from a remote location through your phone. If you’ve ever left home and had a moment of panic, not knowing if you left the garage door open, this feature can give you peace of mind. The door opener’s built-in Wi-Fi connects directly with your home Wi-Fi router, which allows you to close your garage door from wherever you are through a MyQ smartphone app. The Chamberlain Group opener has this feature – it’s a 1-horsepower garage door opener with extra lifting power for unusually heavy doors of over 500 pounds.
However, in addition to potentially causing injuries to the under-prepared DIYer, a malfunctioning door can become a safety hazard to you and your family. Keep in mind, according to the National Electronic Injury Surveillance System (NEISS), over 13000 people checked into hospitals with garage related injuries in the United States in 2007. You don’t want to turn a loved one into a statistic just to save a few dollars!
We offer industry leading service performed by the best licensed professionals in the region. Whether you need springs replaced, a motor repaired or need a new panel on your door, our service workers will get the job done efficiently and effectively, ensuring that your door is back in working order as soon as possible. We also offer a wonderful preventative maintenance program. This is a cost effective way to ensure that you avoid future problems by having the small, unnoticed issues addressed right away.
Garage door openers are always a nice convenience, but become most appreciated when the weather turns nasty. They are also a near necessity if the task of opening and closing a garage door is too challenging, due to physical limitations. Most are relatively inexpensive and highly reliable, although unless you are very handy, you should probably budget for professional installation.
Align the upper roller tracks by carefully lifting the door halfway. Lock it in place with two locking pliers, and install the supporting brackets on the back of the rails using 1-1/4 in. perforated angle iron (available at home centers and hardware stores). Install 1-1/2 x 1/4 in. stop bolts, with the threads to the inside of the track, at the end of each upper track.

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Here are the winding rods inserted in the winding cone of the unbroken old spring, posed just for a picture. Note that I have carefully placed a sturdy, steady ladder just clear of the swing of the rods, such that when I am standing on the lower rungs to reach the rods, that my head and body are clear of the "kill zone" around the spring and cone. You must have a trustworthy platform to stand on, because a slip or shake of the ladder while you are winding can cause you to lose your socketed attachment to the cone, letting loose the spring. I would not trust an ordinary household step ladder for this purpose.
Luckily, there is a bit of science to questions of garage door repair and replacement. That’s why we’ve put together this guide on when to replace a garage door. We’ll prepare you to compare repair vs replacement garage door costs. We’ll discuss the ways in which repairs are the most affordable option while also exploring those moments when replacement will in the end provide you with more value added.
I was careful not to assume that the previous installation correctly oriented the right- and left-hand springs on the correct sides of the center bearing plate. They could have been installed backwards by an incompetent installer, resulting in them having been wound looser (larger diameter coil) instead of tighter (smaller diameter coil) than when in their relaxed state, and if so I would have corrected them on the new installation. The proper orientation of the springs applies their reaction torque from tighter winding such that it turns the drums to lift the door. Verifying this is a rather simple exercise in mechanical visualization, but does require some care to be certain of correctness. If you were to install the springs backwards, and then start to wind them in the wrong direction, then the torsion bar will start winding the drums backwards, and not holding against the vise pliers, which should be obvious to inspection. Winding a spring backwards also tends to screw the spring off the cones; this error cannot proceed too far before the spring slips off the cones.
While you may be able to increase efficiency by replacing the weather stripping at the bottom of an old garage door, the kind of insulation and energy efficient materials used in today’s new doors will make a drastic improvement on your garage’s energy efficiency. Just like the way a new garage door recoups its costs in increased home value, a new door will also quickly pay for itself in energy savings!

The classic telephone bait-and-switch: This time-honored swindle, also called "false advertising", can show up in the garage door business. Here's how this scam works: When you call and say you have a broken spring, and ask for a repair price, you are told over the phone that the price is X dollars, which typically might seem a little better than the competition. When the repairman shows up, after looking at your broken door, he will casually and matter-of-factly tell you it will cost 2X. If they told you over the phone that it would cost X, well, that was only for one spring, and he must (he must, mind you) install not just one, but two. He will act surprised if you object, as if you should have known that from what you were told over the phone. If you expected to really pay just X, it was your fault for misunderstanding because you don't know anything about how garage doors should be repaired. (You will feel intimidated at this, since you honestly don't know anything, else why would you have called a repairman? Intimidation is a powerful tool against customer resistance.) If your door used only one spring to start with, he will insist on converting yours to two, telling you it is safer the next time a spring breaks. If you originally had two springs, he will tell you that he must replace both springs, and you must therefore pay double what was quoted. While it is true that converting or replacing both springs is a good idea, the bait-and-switch pricing is not. The "bait" is the low price quoted to you over the phone, which they never intended to honor, and the "switch" is switching the price to something higher on a pretense. This method of selling is literally criminal (for example, see Florida Statutes 817.44, all states have similar laws), but a service business can usually avoid detection or prosecution because there are no printed advertisements or other tangible evidence, just one-on-one phone calls. If you find yourself in the middle of this trap, then the proper response is to dismiss the repairman without paying a nickel. Don't expect that you will be able to negotiate a fair price with someone who is using criminal business methods. Certainly don't expect that he will accept a lower price because you accuse him of false advertising. If you absolutely cannot wait for another service call, then you'll have to accept the fraud, in which case you should do so quietly. People that use these methods typically have ways to mentally justify their behavior to themselves as a reasonable business practice, and won't react well to your suggesting otherwise, even though they are in fact small-time criminals, not shrewd businessmen.


The Ryobi Ultra-Quiet Garage Door Opener boasts a The Ryobi Ultra-Quiet Garage Door Opener boasts a 2HPs motor giving you faster openings and prolonging motor life. An integrated long-lasting LED light keeps your garage illuminated and ensures you don’t spend time changing out light bulbs. Download the Ryobi Garage Door Opener App to monitor and control your garage ...  More + Product Details Close
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