The "liability" angle: The flip side of "safety issue" is "liability". This is not used to directly sell you something; it is used to demean the cheaper alternative and prod you into buying a more expensive (and profitable) option. For example, you may be pressured into buying a whole new door, when you just need a new spring, by the salesman telling you he can't just replace the spring due to "liability" issues. Since product liability is a big burden on the garage door industry, and so many old doors (and especially automatic openers) are dangerous, this may be a genuine reason to accept a higher price.
Resetting the drums, if needed: If the drums were incorrectly set in their old positions, one must reset both drums in new positions on the shaft. This is complicated by the presence of old dimples in the torsion shaft from previous setting(s), which must be avoided lest they improperly influence the new setting of the drums. To begin this process of resetting the drums, the door must first be lowered and resting level on the floor, the spring(s) must be in the unwound condition with their set-screws loosened, and the lift cables wrapped around the drums. If for some reason the door does not rest level on the floor, such as the floor being uneven, then insert temporary shims between the door bottom and the floor to bring the door up to level. Loosen the set-screws on the drums, and turn the torsion shaft to avoid the old dimples from the set-screws in the old drum position. Tighten the set-screw on the left drum (that is, on your left as you face the door from in the garage), creating a new dimple, and apply tension to its cable with the locking-pliers technique, enough tension to keep the cable taut but not enough to start to move the door up. Attach and wind the cable on the opposite (right) drum by hand until the cable is similarly taut, and set the screw, remembering that tightening the screw will tend to add a bit of extra tension to the cable. Both drums should now be fixed on the torsion shaft, with the cables about equally taut (listen to the sound when you pluck them like a guitar string) and the door still level on the ground. Setting the left drum first, and the right drum second, will allow you to take up any slack in the cable introduced by the left drum rotating slightly with respect to the torsion shaft as you tighten the set screws. This alignment and balance of the cables, drums, and door is critical to smooth operation and proper closing. If you have a single-spring assembly, the distance along the torsion tube from the spring cone to one drum is longer than to the other drum, which allows a bit more twist to one side than the other, and you may have to compensate with the setting of the drums.
Recently another type of opener, known as the jackshaft opener, has become more popular. This style of opener was used frequently on commercial doors but in recent years has been adapted for residential use. This style of opener consists of a motor that attaches to the side of the torsion rod and moves the door up and down by simply spinning the rod. These openers need a few extra components to function safely for residential use. These include a cable tension monitor, to detect when a cable is broken, and a separate locking mechanism to lock the door when it is fully closed. These have the advantage that they free up ceiling space that an ordinary opener and rail would occupy. These also have the disadvantage that the door must have a torsion rod to attach the motor to.
In the United States, the Consumer Product Safety Improvement Act of 1990 required that automatic residential garage door operators manufactured on or after 1 January 1991 conform to the entrapment protection requirements of the 1988 version of ANSI/UL standard 325.[11] A requirement for redundant entrapment-prevention devices was added in 1993; such a system can use an electric eye, a door edge sensor, or any other device that provides equivalent protection by reversing the travel of the closing door if an object is detected in its path. [12][13]
You might not think it could get easier than pushing a big button to open a door, but some garage door openers make things even simpler by offering keyless entry and multiple remotes. Many models come with a keyless entry pad that mounts outside the garage door so you can gain access without a remote. While a remote is preferable for most situations, there are times when you need to get into the garage and don’t have it handy, so this is a nice feature to have.

I make no recommendations of, and have no connection to, any of the following suppliers. These are just those whom I have learned about from my Web searches, from correspondence with those sending email about their experiences, or directly from the suppliers. I have removed several contacts that were generating complaints to me from dissatisfied customers. I have added this list to this page due to all the email queries I was receiving daily asking where to obtain parts. If you are a supplier and would like to be added to the list, see my email address at the end of this page.
Capable of lifting a seven-foot garage door up to 500 pounds in weight, the SilentMax 750 comes with a number of convenience features for automatic and remote use. The included wireless keypad and dual remote controls will ​insure that you are the only one that has access to the door. Compatible with a number of in-car remote systems like HomeLink, you can also keep the remotes at home if you are worried about losing the “keys.”​
Precision Garage Door of Seattle is the best choice if you are looking for garage door repair, maintenance, replacement and installation in the greater Seattle area. Our vast experience sets us apart from other competitors. Our experienced garage door specialists and our approach to finding and treating the cause of the problem is why we are the trusted name for garage doors in Seattle. 
Most doors come with electric door openers. After a while these openers malfunction and need to be replaced. If your opener is broken, you're in luck. These repairs don't cost very much and can be replaced easily. You might even be able to do it yourself. Learn how to replace your garage door opener in 15 minutes https://www.youtube.com/watch?v=HeaR6Yhx6IY.
Clopay, a garage door manufacturer, provides online installation manuals for their products. These include excellent mechanical diagrams and brief instructions for winding torsion springs on their doors. Of course, this is specific to their product designs, which may or may not match what you have. Note that some of their products involve the "EZ-Set assembly option" mechanisms that use a geared housing for winding (instead of standard winding cones) and non-standard geometry for the drums. Clopay should get an award for at least acknowledging in their instructions that you might be able to install your own new door (although they insist you must not take out an old one if it has torsion springs).

In the photo, you can see an extra lag screw on the bottom of the plate, reinforcing weak anchoring from the original two screws (hidden behind the springs). This extra screw was applied by a professional garage door technician on a previous repair visit. I have since replaced the backing with a sound plywood panel anchored into the concrete door header. Since these bolts clamp all the opposing torsion to the wall, the attachment must be sturdy.


One can overwind the springs slightly, up to about 8 turns on a standard residential door (that is, 1/2 or 3/4 extra turns), to compensate for undersized or fatigued springs, or increased door weight from painting or humidity, but this results in more stress on the springs and therefore decreased lifetime. If the door is too heavy for that slight tweak, then different springs are needed.

In the battle for best garage door opener bragging rights, it's Genie vs. Chamberlain. Chamberlain wins out overall, but Genie gets our nod for those on a budget. If the quietest operation and easy installation are most important, a Direct Drive/Sommer opener might be just right. And user feedback indicates that some Genie screw-drive openers are worth considering, too.
We only hire and train very experienced technicians, so you can be confident that you will get the best garage door service available. We strive for 100% customer satisfaction on all our work and stand behind our garage door service if you have any issue whatsoever. Our reviews tell of our dedication to excellence and offering the ABSOLUTE best quality products and customer experience. You can check out what our customers have to say about their experience to the Better Business Bureau by clicking here! We guarantee to be the overall top choice in the market for all your garage door needs. We are a family owned garage door company from the Central Kentucky area and only hire technicians that put forth the same honest values that we have. We strive for 100% customer satisfaction and if for any reason that you are unhappy with a technician or their service, we will be happy to make the experience right as we pride ourselves and our company on the highest of customer satisfaction and experience while offering the lowest prices in the market. We are top rated with all service rating and reviewing companies such as BBB, Home Advisor, Demandforce, and Angie’s List. We take our customers experince serious and we guarantee it!

These are just my observations as a consumer; I am not on a crusade to change the garage door industry. But I will observe that the Web is the innovation that can finally give intelligent consumers the advantage in these commercial games. Trade restraints work only when all sellers in the market collude in and agree to the scheme. If anyone, anywhere is selling freely, then the Web can help you find them. In the years since I have first published this information, a number of reputable Web-based merchants have appeared to supply the parts you need to repair your garage door as a do-it-yourselfer (and I have linked many of them below).


Thanks for considering our wide array of Overhead Door™ residential, commercial and industrial doors, openers, operators and accessories to complete your home, business or remodeling project. We are confident that you will find a door and opener product to meet your needs. After all, we lead the industry with our comprehensive selection of residential and commercial door systems.​​​​​​​​​​​​​ Overhead Door Corporation is a proud member of DASMA. ​ ​
Since we're using an 18-inch (1.5 feet) winding lever to wind each spring up to 29 foot-pounds, we must apply a maximum tangential force to the end of the winding lever of about 20 pounds. Later we'll see that the actual weight of this rather dense door is 238 pounds, implying a maximum tangential force on the winding levers of only about 13 pounds!

The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.

This page is a description of how I replaced torsion springs on a garage door. You may find that my experience either frightens you from trying such a stunt yourself, or encourages you to give it a try. You may curse me for revealing the techniques supposedly known only to the trade, or perhaps thank me for explaining how it's done. All the secrets are revealed below. Even if you hire this work out, just knowing how it is done will help you shop for the best deal and avoid falling prey to overcharging tricks.


The best garage door openers can be controlled from a remote location through your phone. If you’ve ever left home and had a moment of panic, not knowing if you left the garage door open, this feature can give you peace of mind. The door opener’s built-in Wi-Fi connects directly with your home Wi-Fi router, which allows you to close your garage door from wherever you are through a MyQ smartphone app. The Chamberlain Group opener has this feature – it’s a 1-horsepower garage door opener with extra lifting power for unusually heavy doors of over 500 pounds.
Thanks for considering our wide array of Overhead Door™ residential, commercial and industrial doors, openers, operators and accessories to complete your home, business or remodeling project. We are confident that you will find a door and opener product to meet your needs. After all, we lead the industry with our comprehensive selection of residential and commercial door systems.​​​​​​​​​​​​​ Overhead Door Corporation is a proud member of DASMA. ​ ​
I backed into my garage door, then my husband tried his hand at fixing it...which only made it worse. The door wouldn't go down and we were leaving town the next day. I called at 9 am on a aturday morning, and Tom called to say he'd be there between 9:45 and 10! He got there just before 10 am and fixed the door in less than 30 minutes. He was very fast, efficient, and knowledgeable. The price was lots lower than I thought it would be. All in all, we were very pleased with the service.
When buying an opener, choose a 1/3 hp or 1/2 hp opener for a single garage door (1/3 hp can be hard to find at some home centers). Go with 1/2 hp for a double door and 3/4 hp for a door that has a wood or faux wood overlay (they can be heavy!). Openers have a set opening speed, so installing an opener with a higher horsepower won’t open your door any faster.
Overhead Door® openers​ and garage doors are built with longevity in-mind. By performing a few routine tasks, you can help ensure your garage door system stays safe and stands the test of time. One important part of garage door system routine maintenance is to make sure the photo-eyes have not gone out of alignment. The photo-eyes are the infrared sensors which monitor whether the space at the bottom of your garage door is clear. When these sensors are not lined up properly they will keep your door from closing. Make sure to occasionally check your photo-eyes’ alignment to ensure they are correctly detecting obstructions to keep your garage door safe and operating properly.
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