I called and spoke with James the first call i made and he was very helpful and informative. I called the next day and set up an appointment. Nate called and offered to come early . I said that was perfect .he showed up in a clean, well decaled truck and was in full uniform when I met him. He was polite, respectful, knowledgeable and ready to work. His professionalism coupled with his concise and efficient manner was great.I work in a service industry as well and this gentleman is the kind of professional you want knocking on your door. He is definitely an asset to the company. The price is low and the value is high. I will definitely use this company for any of my garage door needs.read more
A torsion spring counterbalance system consists of one or two tightly wound up springs on a steel shaft with cable drums at both ends. The entire apparatus mounts on the header wall above the garage door and has three supports: a center bearing plate with a steel or nylon bearing and two end bearing plates at both ends. The springs themselves consist of the steel wire with a stationary cone at one end and a winding cone at the other end. The stationary cone is attached to the center bearing plate. The winding cone consists of holes every 90 degrees for winding the springs and two set screws to secure the springs to the shaft. Steel counterbalance cables run from the roller brackets at the bottom corners of the door to a notch in the cable drums. When the door is raised, the springs unwind and the stored tension lifts the door by turning the shaft, thus turning the cable drums, wrapping the cables around the grooves on the cable drums. When the door is lowered, the cables unwrap from the drums and the springs are rewound to full tension.
Most garage door openers include a remote that lets you open and close the door from the comfort and safety of your car. Some garage door openers support Internet connectivity, either as an add-on or built in. This allows you to use an app that lets you open or close the garage door from your smartphone or tablet, and monitor your garage door's status (open or closed) from anywhere that you can connect to the net.
Technician Mark called 1/2 hr before coming. Very knowledgeable and friendly technician. Originally scheduled as a tune-up but after pointing out several potential problems I decided on the complete overhaul package. All parts were on the truck. Technician completed job in a little over an hour. Very satisfied. Definitely would recommend.Bob PNorth Myrtle Beachread more
I called late on a Monday and was able to get scheduled for 8:00 Tuesday morning. Matt arrived promptly on time and did a thorough assessment of the problem. He explained all my repair options and the advantages of each. I took his advice and opted for the door overhaul, in addition to the logic board replacement. The door was the original and had been installed improperly. There were wrong parts and incorrect assembly. Matt worked diligently to make things right. What was normally a two hour job took four, as he wouldn’t be satisfied with anything less than perfection. He stopped back by late in the afternoon to make sure all adjustments were made correctly. Excellent service, fair price, and explanations of every step in the repair process.read more
The Genie Chain Drive garage door opener combines The Genie Chain Drive garage door opener combines powerful reliable performance with smooth operation to create a long-lasting and easy-to-install garage door opener. The unit's electronic push-button programming makes installation and setup fast and easy. Complete with accessories the system features a reliable DC motor that delivers quiet smooth operation ... More + Product Details Close
Trading diameter for length: Observe that in the spring rate formula in the table above, factors D (diameter of coils) and N (number of coils) appear together in the denominator of the spring rate formula. Algebraically, given equal wire sizes, this means that the product of the coil diameter and overall length produces the spring torque, not the diameter or length alone. Physically, this means that you can trade off torsion spring coil diameter versus overall length in inverse proportions to maintain the same torque rate. Trade-off example: A spring with 2-inch diameter coils that is 36 inches long equals a 1.5-inch diameter spring that is 48 inches long, because the product in both cases is 72 (inches squared). This assumes that wire size is equal in the trade-off, and that you have not counted dead coils in the length. Service technicians use this principle to make quick substitutions for what's on their truck versus what you need. But if you understand this, you're ahead of many technicians who don't know this trick. Maybe now you can educate the next one you hire.
Since we're using an 18-inch (1.5 feet) winding lever to wind each spring up to 29 foot-pounds, we must apply a maximum tangential force to the end of the winding lever of about 20 pounds. Later we'll see that the actual weight of this rather dense door is 238 pounds, implying a maximum tangential force on the winding levers of only about 13 pounds!
The door and tracks at this stage of the repair are in a minimum-energy condition. This is a good opportunity to work on any hinges, bearings, rollers, cables, or tracks that need tightening, repair, lubrication, or replacement. Again, these parts should be available from the spring source, and should be ordered based on a pre-inspection. Home-improvement stores carry some of these parts, but the type and quality may not be the best.
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