Those who benefit from this anti-competitive behavior have many excuses for it. They claim that the product is too dangerous and infrequently needed for the public to purchase directly. They say the job is hazardous and requires techniques and tools with which the amateur will rarely practice, which is true. They write me in anger saying I don't understand how expensive it is to put a truck on the road with a technician and parts and salary and benefits and insurance and advertising and every other common business expense. They say it will take the homeowner hours of effort to do this safely and correctly, while they can do it in a fraction of that time and at a price that isn't worth the effort to save. But should they set themselves up as the judge of what you can and cannot do? Of what is an economical use of your time? Imposing minimum order quantities or charging retail prices for small orders is legitimate; inquiring into the purchaser's background is not.


If return on investment is a priority and you don’t live in the West, your best strategy may be to buy a low- to moderately-priced door that significantly improves the look of your home. Consider adding an automatic garage door opener at the same time. The beauty of a new door and the convenience of an automatic opener are sure to be a winning combination.
In the photo, you can see an extra lag screw on the bottom of the plate, reinforcing weak anchoring from the original two screws (hidden behind the springs). This extra screw was applied by a professional garage door technician on a previous repair visit. I have since replaced the backing with a sound plywood panel anchored into the concrete door header. Since these bolts clamp all the opposing torsion to the wall, the attachment must be sturdy.
For garage doors with windows, try to match the glass style of your house windows to provide a more consistent look. It’s also recommended that you install insulated windows if your garage is heated or air conditioned. If you opt for an uninsulated garage door, make sure it’s made of thick steel – specifically 24-gauge. Thicker steel will help prevent dents.
The right side of the photo shows the center bearing plate where the stationary cones attach with two bolts. Some doors may have only one spring rather than two equal ones as shown here (indeed, old marks on the shaft show that this door originally had one spring about twice as long on one side). Above the center bearing plate is the bracket and track from the electric opener.
We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!

When you install a new garage door, replace all the hardware as well. If your automatic opener doesn’t have an automatic reversing system that includes photoelectric eyes, replace it. Doors with openers also require two extra pieces of hardware that you’ll see in Photo 4: a support strut (usually included in the door kit) and an opener bracket (not included). For doors with torsion springs located over the door, spend the $50 or so to have a garage door professional release the tension.
Before purchasing a roll-up door, measure the space between the top of the garage door opening and the ceiling or overhead framing. Standard tracks require headroom of about 14 inches. If you don’t have that, you can get low-headroom track, which costs about $100 more. There are also tracks specially made for garages with unusually high walls or cathedral ceilings.

When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.


I was very pleased with the technicians professional demeanor, the advance call, and the promptness of service. I could have done the work myself, but I feel very comfortable with the repair, and due to a recent injury it was just better for me not to climb a ladder. It was money well spent, and the old adage "You get what you pay for" certainly was true in this case.

With over 300 independently moving parts, your garage door is a deceptively complex piece of equipment. To help prevent malfunctions and break-downs, it is a good idea to occasionally perform a garage door tune-up to keep all of these parts in good working order. A regular tune-up service by a Sears professional can prevent unexpected door problems and prolong the life of your existing equipment.

Garage Door Repair Company

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