You might genuinely need some extra parts when you thought you simply needed a broken spring replaced, and a good serviceman will perform a simple inspection to identify such parts. Nor is it unreasonable for a business to charge separately for a service call versus repair work actually performed. But the best protection for you as a buyer, being somewhat at the mercy of whomever you decide to bring on site, is to understand what is being done, and ask intelligently for a clear explanation or demonstration of why extra parts are required.

Scott did an amazing job. Your customer service team is excellent. I emailed late on Thanksgiving night my request for service. Your team called my house within 30 minutes and set up an appointment for the following morning. Scott came out and was great. I had purchased the lifetime warranty package with Precision before, and your team delivered. I highly recommend anyone getting a repair to purchase the lifetime warranty package since your team stands behind your product. Rarely do I write reviews - but am happy to share great information on great companies. Thanks for the great service!


Beware of improprer prior installations: Sometimes the existing door installation is not correct, and the old springs should not be used as a specification for replacements. For example, the old springs might have been replaced with incorrect sizes because the last repairman didn't have the right one on his truck. If your door has never worked quite right, something like this might be the cause. To correct this, you must use the weight of the door to specify the spring, either from a spring rate manual giving spring torque constants, or from the formulas below.
All measurements should be in feet and inches. Step 1, measure across the existing door or desired space for the width, then up and down for the height. The rough opening of your space should be the same size as the door. Step 2, measure the sideroom, which is the space beside your door. Measure the width of the left side, and then the width of the right side. Step 3, measure the space above the door, which is called the headroom. Measure the height of the distance between the top of the door opening and the ceiling. Step 4, measure the ceiling, which is called the backroom. You’ll need to measure the distance of the garage door opening toward the back wall of your garage. You should have 6 total measurements in all once you’ve finished measuring the space. Keep in mind that having an automatic garage door opener installed might call for additional backroom or ceiling space.
I was very pleased with the service provided by Alpha Omega Garage Doors. Randy was very professional and friendly. He arrived within the time window given and installed our key pad quickly and efficiently. He also took time to inspect the garage door and lubricate it. I would recommend Alpha Omega for your garage door needs and will use them again in the future for upkeep and to resolve any problems that should arise.
How many times a day do you open or close your garage door? You probably don’t even know because we take our garage door for granted until…. Until it doesn’t go up… until it doesn’t come down… until it gets noisy, difficult to open by hand or some other problem develops. You need help – and if you’re locked in or locked out, you need help in a hurry. You need A-Authentic Garage Doors. Here’s why:

Our technicians are specially trained to handle a variety of garage brands, styles, and configurations. After arriving at your home, a Sears technician will diagnose the problem and walk you through the options for fixing it. Next, the technician will make any necessary adjustments or replace broken parts to ensure the door can be operational once again. We always attempt to complete repairs the same day of service, and your satisfaction is guaranteed. Our representatives are standing by for your call and are happy discuss pricing options.
Door repair business advice (warning to consumers, you are not allowed to know this): Thinner wire is excellent for shortening spring lifetimes, lightening your inventory on a service truck, and getting paid for frequent service calls. This is why your industry chooses to set "standard" springs to have thin wire and despicably short lifetimes. If you want to maximize profits and fleece your customers, install springs that predictably break in about 7 years on a door that should last decades, even though it is just as easy for you to install slightly more expensive springs that should last the life of the door. Remember that the customer wanted the cheapest price, so you need not feel any guilt about this low-balling.
Your garage door is most likely the largest opening on your home, and as a result, it can affect your home’s energy efficiency. For homes in areas that experience colder winters or warmer summers, choosing an insulated door can save you money and improve the comfort of your home. Doors insulated with our Intellicore® insulation technology operate more quietly and are more durable. We also offer insulated glass window options that can help maintain energy efficiency and allow natural light into your garage. Visit our insulation guide to learn more about garage door insulation, or learn more about Intellicore® here.
Manufacturers and distributors of torsion springs believe they are better off not retailing their product directly to the public. They believe they are maintaining higher prices for their product by restricting sales "to the trade." One brochure for parts even flatly stated, "We do not sell to the end user. We protect our dealers," which would seem to be prima facie evidence of an illegal restraint-of-trade scheme. But this is an old story which is true of virtually every product and service, going back to medieval guilds and before.
Once the springs are torqued, the setscrews tightened, and the locking pliers and winding rods removed, do not play with turning the torsion bar using the winding rods. Doing so even momentarily can relieve the tension on the lift cables, which then easily slip off the drums. Replacing the cables on the drums can be difficult without repeating the entire spring unwinding-winding procedure again, and the cables can be damaged if tension is applied while they are off the drums.
Weight and cost: The 24-inch-long spring has a calculated weight of 8.4 lbs, not counting the winding cones. At less than $1/lb wholesale, and $3/lb retail for fabricated steel products, this spring should sell for about $8 to $25 (2005 prices) each, depending on the market and source. Since a pair is required, the expected cost for a pair is $16 to $50.
Get a price quote on a New Garage Door- Use our super-simple garage door designer to learn about the available options, pick the ones you like best, and send it to us for a free quote. It's the fastest way to shop for a garage door on the web. In less than 10 minutes, you'll have a much better idea what you want and get a price without sales pressure. Click garage door designer to get started...
Insist on having any old parts returned to you, and have that noted on the written order before work begins. An honest and competent technician will not object to this. The evidence will establish whether you really needed the parts or not, and you can consult another opinion if you have any doubts. This tends to deter the parts-upsell scam, and protects you even if you know nothing about what you're buying while under the pressure of making a costly decision. If the old parts mysteriously "disappear", then you have reason to be suspicious.
Garage doors can cost $200 for a single door and up to $4,000 for two doors or more. Keep in mind that better materials will cost more. This price also includes purchase of new tracks, adhesives, connectors and fasteners. You could install the door yourself but the weight of some garage doors are extremely heavy, so make sure you have help if you are trying DIY garage door replacement. Contact a professional or do research online to find out the average weight of different types of garage doors.
Spring rate, torque, and lift: The spring rate K for these measurements is π*28.5*10^6 * (0.273)^4 / (32 * 140 * 1.72) = 64.5 IPPT. Applying 7.5 turns on this rate will yield a torque of 7.5 * 64.5 = 484 in-lb, which on the 4-inch drums (2-inch radius) yields a lift of (484 in*lbs)/(2 in) = 242 lbs. Again we find good agreement with the approximate door weight of 238 lbs.
The right side of the photo shows the center bearing plate where the stationary cones attach with two bolts. Some doors may have only one spring rather than two equal ones as shown here (indeed, old marks on the shaft show that this door originally had one spring about twice as long on one side). Above the center bearing plate is the bracket and track from the electric opener.
The one excuse that makes the most sense is, "if we sell springs to a do-it-yourselfer, and he gets hurt installing it, we could get sued." I can sympathize with someone who wants to sell only to the trade and not bother with the risk of a spurious product liability lawsuit from an ignorant member of the public. But the lawn-mower dealers have figured out how to manage that kind of exposure, so this is not an absolute barrier to retailing garage door parts to the public. It doesn't explain why torsion springs at retail are virtually non-existent.
Beware of improprer prior installations: Sometimes the existing door installation is not correct, and the old springs should not be used as a specification for replacements. For example, the old springs might have been replaced with incorrect sizes because the last repairman didn't have the right one on his truck. If your door has never worked quite right, something like this might be the cause. To correct this, you must use the weight of the door to specify the spring, either from a spring rate manual giving spring torque constants, or from the formulas below.
We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!
Now 13 pounds of force must be respected when backed by many hundreds of foot-pounds of stored energy, waiting to be released. Holding this torque is equivalent to stalling a 3 horsepower DC motor. But holding and turning these handles does not require extraordinary human strength. Note that this maximum tangential force depends only on the weight of the door, and the radius of the drums, and is divided by the number of springs (some designs have only one longer spring, as mine did originally, instead of two shorter ones). Higher or lower lift distances imply more or less turns to wind the spring (and thus a different spring geometry), but not more force on each turn.
For more than 35 years, AE Door & Window has served the Cincinnati and Northern Kentucky areas with high-quality Clopay garage door products and exceptional services. We started as a small company operating out of a garage. In the decades since we first opened, we’ve grown into a regional provider that businesses and homeowners turn to when they need garage door products, services and repairs.
My door opener disengaged from the garage door. I made a call in late morning and was given an appointment for late the same afternoon. I received a call in early afternoon asking if I would like an earlier service call. Upon arriving the repair man introduced himself and explained that he would need a few minutes to assess the problem and perform an inspection. When he finished he provided me with a through explanation of the problem, the corrective measures he would take and some suggestions to improve operation. We discussed some options, agreed on the cost and the work was complete within a reasonable time frame. The door operates quieter and with less strain than it ever has. Pleasant, friendly, on-time and reasonably priced. Problem solved. It doesn't get any better than that.
Since 2015, we’ve tested a variety of devices such as smart locks, video doorbells, DIY home security systems, thermostats and more. We use these testing experiences to inform our evaluations of other equipment. As time and resources allow, we occasionally test new types of products, but there are still some circumstances where we’re unable to conduct in-house tests. When testing isn’t possible, we conduct thorough research using the same standards we apply to our in-house tests – this is the case with smart garage door openers. We’ve reviewed garage door openers since 2011. 
It you have a tilt-up door, you are looking at a $150 - $200 repair or replacement. If it's a roll-up door it's going to cost you more. Roll-up door spring repair or replacement is usually around $200 - $250 for a 2 car door. If the brackets need to be disassembled to remove the springs due to the shaft not sliding sideways enough it will cost you an additional $50 - $100.
There are plenty of garage door accessories to make your garage safer. Sears carries replacement safety sensors that will detect anything in the way and keep it from shutting. If you have a small garage or it's full of gardening equipment, a laser parking assistant will help you find the perfect spot every time. You can set it so it hits the perfect spot on your dash as you pull in. You'll also be able to find new tracks to replace worn opener tracks.

We also have a wide range of expertise repairing and installing both residential and commercial doors, meaning we can tackle any problem, large or small. We carry a wide range of doors from one of the industry’s leading manufacturers, Clopay, so you can make the choice that makes the most sense for your home and family while feeling confident that you are getting a door of the highest quality.
Remember, not all garage door springs are alike. They are not one size fits all. If yours breaks, make a note of the brand and color code on the spring you need to replace. We'll get you the garage door opener parts you need, from seal kits to torsion and extension spring kits. Save money by replacing garage door hardware instead of replacing the whole unit.
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