I was careful not to assume that the previous installation correctly oriented the right- and left-hand springs on the correct sides of the center bearing plate. They could have been installed backwards by an incompetent installer, resulting in them having been wound looser (larger diameter coil) instead of tighter (smaller diameter coil) than when in their relaxed state, and if so I would have corrected them on the new installation. The proper orientation of the springs applies their reaction torque from tighter winding such that it turns the drums to lift the door. Verifying this is a rather simple exercise in mechanical visualization, but does require some care to be certain of correctness. If you were to install the springs backwards, and then start to wind them in the wrong direction, then the torsion bar will start winding the drums backwards, and not holding against the vise pliers, which should be obvious to inspection. Winding a spring backwards also tends to screw the spring off the cones; this error cannot proceed too far before the spring slips off the cones.
They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone! 

“Especially on houses where the garage is front and center, the garage door absolutely has to look good,” says Casey McGrath, a real estate practitioner in Kitsap County, Wash. And it has to operate smoothly: Americans use the garage more than any other entry to the house, including the front door, according to a survey commissioned by window and door manufacturer JELD-WEN.


Had a quick response to my call. thought I might have to wait a couple of days to coordinate their schedule and mine. To my surprise I received service in one and one half hours. Not only that but there was no sales call, technician Mike was fully prepared to give me a quote and complete the work as his vehicle carried everything needed. He very efficiently completed the work and cleaned up after I selected from the options. He replaced the springs all rollers and made needed adjustments expeditiously. I would recommend this firm to anyone needing garage door repairs.read more
Here is what a winding cone looks like without the spring. The threads that grip the inside of the spring coils are ambidextrous, so you can use the same part on either right- or left-hand-wound springs. The cone size is specific for a certain inner diameter of springs, so if you have the wrong size, the cone will slip inside the spring (cone too small), or not fit (cone too big).
The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.
Nate was very polite and knowledgeable about our garage door dilemma. He was prompt and earlier than the appointed time. He phoned ahead to alert us of his approximate arrival. He assessed the situation and gave us options to choose from. He educated us about our type of garage door and the opener that is typically used with it. He basically did an overall replacement of all moving parts, (spring, cables, bearings etc..). He made sure that the opener wasn’t damaged in any way from the broken spring on the garage door. He was finished within the hour. Everything works great and we are now able to get our vehicles out. When the spring breaks on your garage door, there is no way you can lift this door. It was a little expensive but at least we didn’t have to buy an entire door assembly.read more

Our garage door installation and repair professionals are courteous, knowledgeable, skilled and dedicated to your satisfaction. Let us show you what we’ve done for so many businesses and homes throughout Cincinnati and northern Kentucky when it comes to their garage doors, and what we can do for you. Once you’ve tried our services, you won’t have to search for a garage door service provider in this area ever again.


GREAT Company. Called in at 1:30 on a Saturday and my issue was fixed by 3:30 that same day. Our service tech Ken was a great guy who was A++++Can't ask for a better experience than I had with this company. I highly recommend this company and Ken to everyone. And their rates are very fair. GREAT Company to deal with. I wish any other contractor I've dealt with were even half as good as this company. A+++++++ all the way.read more
Our team of 100-plus technicians and service representatives takes care of you every step along the way. Our technicians are the best in the area. They’ll provide expert guidance as you consider your options, and then top-notch service to complete the repairs. When you want Cincinnati or Northern Kentucky garage door repair you can trust, choose AE Door & Window.
The open-ended work-order trick: You may be very surprised if you allow work to proceed without signing a work order with a specified price. Or, you may sign a work order, and think you're protected against open-ended wallet-reaching, only to find a much higher price due at the finish than you expected, because you signed a "parts as needed" order that got loaded up with a long list of parts (that likely were still in serviceable condition). You might have been quoted a price, but then get a bill for that price plus a lot more added for the "service call" and the "parts", and be told the quote was just for the labor. While this is the normal way of abusing your finances down at the hospital, you shouldn't agree to it for a garage door service call. These guys are not doctors.
If you're clever and equipped with a welder, you might think you could get away by welding a broken spring back together. At least two factors make this extremely risky. First, the weld itself may fail, either due to insufficient basic strength, or weakening of the nearby parts of the spring. Second, the fact that the spring was old and fatigued enough to break once, means that it is likely to break again soon at other location(s).
The usually recommended rule for a door being properly balanced is that it should lift "easily" through all its travel. The door may also remain stationary if let go somewhere around the middle of the travel, but a smoothly rolling door many not show this behavior (while a sticky track will!), so easy travel is the only reliable test for proper balance. A difficult door may be due to stiff bearings or rollers in the mechanism, tracks out of alignment, etc., not necessarily the torsion spring adjustment.

At Kitsap Garage Door, our Clopay commercial garage door catalog is designed to facilitate efficient and long-lasting operations. We have several options appropriate for any commercial industry, from fire stations and restaurants to concessions stands or ticket sales. Explore our selection of commercial garage doors, specialty products and accessories including:
I was careful not to assume that the previous installation correctly oriented the right- and left-hand springs on the correct sides of the center bearing plate. They could have been installed backwards by an incompetent installer, resulting in them having been wound looser (larger diameter coil) instead of tighter (smaller diameter coil) than when in their relaxed state, and if so I would have corrected them on the new installation. The proper orientation of the springs applies their reaction torque from tighter winding such that it turns the drums to lift the door. Verifying this is a rather simple exercise in mechanical visualization, but does require some care to be certain of correctness. If you were to install the springs backwards, and then start to wind them in the wrong direction, then the torsion bar will start winding the drums backwards, and not holding against the vise pliers, which should be obvious to inspection. Winding a spring backwards also tends to screw the spring off the cones; this error cannot proceed too far before the spring slips off the cones.
If you have a steel door, but want the look of a wood one, it is not necessary to change your entire garage door. Often, it may be possible to mimic the look of wood with skillful painting. Your local home improvement store may be able to provide good advice about the type of paint and brushes needed to mimic the look of wood for your particular door material.
Kevin gave 30 mins advance notice via text before arriving, and he was very friendly and knowledgeable about the Chamberlain garage door opener that we ordered on Amazon. I was pleased with the thorough model description provided, and customer reviews which helped with our decision making, and our package came on the same day that it was ordered! I liked the process of choosing 3 preferred appointment times, and receiving a confirmation email which included Kevin's picture. The install price was very reasonable, and I would gladly use your Home Service again!
If you have paired springs, you can take a shortcut here instead of using locking pliers. Simply apply a slight torsion to the bar by clamping one of the springs with an easy half-turn or so applied. This will hold the lift cables in slight tension while you wind the other spring. If you have a single spring design, you can't use this trick, and have to use the locking pliers.
The most common grade of torsion springs have an expected life of about 10,000 cycles. The hardened and tempered steel experiences tremendous forces each time the door opens or closes. Gradually, the steel fatigues with each flexure, and eventually cracks and breaks, usually releasing its stored energy in an instant with a horrific "sproing" noise or bang. If you average about two car trips per day, opening and closing the door a total of 4 times daily when you come and go, then that expected life becomes 2500 days, or only about 7 years. If you have an automatic opener, then if you're like me, you tend to cycle the door even more frequently, and can expect the need for spring replacement even sooner. Moreover, my three-car garage has three doors, so on average I can expect a repair job every few years. Over a lifetime, it is very economical to do these repairs myself.
Your ad had no cheap coupons or promises.. Just business. Service was more than prompt. No attempt to fix something that was not broke or did not try to sell me anything I did not need. He stated the price at the beginning and stuck to it. (I was so pleased, I did not bother to mention a senior discount.) Very, very pleased that I have found someone I can trust and rely on. GaryRichard

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