My door opener disengaged from the garage door. I made a call in late morning and was given an appointment for late the same afternoon. I received a call in early afternoon asking if I would like an earlier service call. Upon arriving the repair man introduced himself and explained that he would need a few minutes to assess the problem and perform an inspection. When he finished he provided me with a through explanation of the problem, the corrective measures he would take and some suggestions to improve operation. We discussed some options, agreed on the cost and the work was complete within a reasonable time frame. The door operates quieter and with less strain than it ever has. Pleasant, friendly, on-time and reasonably priced. Problem solved. It doesn't get any better than that.

Keep in mind that when the springs are released there is nothing to help with weight replacement. Garage doors weigh 150 pounds or more and if the door were not locked in place, there would need to be some way of holding it up until it can be lower manually. If no one is available to help, a clamp can be put on the track at the end of the door (Image 1). When ready, release the clamp and take the weight of the door.
See the Sectional Overhead Garage Door catalog (PDF file) from the Prime-Line replacement hardware company. Their brochure Sectional Garage Door Torsion Spring Installation Instructions (PDF file, part number GD-12280) is brief but informative. Apparently you can only obtain their torsion springs as special order items through mom-and-pop type hardware stores like Ace and True Value, and not the big-box Home Depot and Lowes.
The lucky-for-you-I-found-another-problem trick: Another trick is to suggest your automatic opener was damaged (or "compromised") by the additional load or shock presented by the failure of the spring(s). The plastic worm gear used in the most common openers (see above) wears normally over the years and tends to leave a lot of debris inside the opener housing. Removing the opener cover reveals a lot of plastic shavings that may be cited as "evidence" you need a new opener, when the gears are actually still serviceable. Nevertheless, you may have indeed worn out the gear if you repeatedly cycled the door with the opener despite having broken springs, which is possible if you have a very lightweight door.
Trading diameter for length: Observe that in the spring rate formula in the table above, factors D (diameter of coils) and N (number of coils) appear together in the denominator of the spring rate formula. Algebraically, given equal wire sizes, this means that the product of the coil diameter and overall length produces the spring torque, not the diameter or length alone. Physically, this means that you can trade off torsion spring coil diameter versus overall length in inverse proportions to maintain the same torque rate. Trade-off example: A spring with 2-inch diameter coils that is 36 inches long equals a 1.5-inch diameter spring that is 48 inches long, because the product in both cases is 72 (inches squared). This assumes that wire size is equal in the trade-off, and that you have not counted dead coils in the length. Service technicians use this principle to make quick substitutions for what's on their truck versus what you need. But if you understand this, you're ahead of many technicians who don't know this trick. Maybe now you can educate the next one you hire.
All measurements should be in feet and inches. Step 1, measure across the existing door or desired space for the width, then up and down for the height. The rough opening of your space should be the same size as the door. Step 2, measure the sideroom, which is the space beside your door. Measure the width of the left side, and then the width of the right side. Step 3, measure the space above the door, which is called the headroom. Measure the height of the distance between the top of the door opening and the ceiling. Step 4, measure the ceiling, which is called the backroom. You’ll need to measure the distance of the garage door opening toward the back wall of your garage. You should have 6 total measurements in all once you’ve finished measuring the space. Keep in mind that having an automatic garage door opener installed might call for additional backroom or ceiling space.

Thus it is humanly impossible to dodge a falling door. If the spring happens to break when the door is moving up or down somewhere in the middle of travel, as is more likely, then you'll have even less time. Hence it is not prudent to stand or walk beneath a moving garage door. Of course people often do, and the only reason this does not frequently kill people is that springs typically break at the bottom of travel, where they are stressed the most.
It is precisely on those coldest days of the year when you most need and appreciate the convenience of opening and closing your garage door quickly. Sadly, those also happen to be the kinds of days when cold and moisture combine to make this difficult. Garage doors can and do freeze to the garage floor. Sometimes it is a minor icy connection between the two that can be broken when you hit the opener button.
You can choose from three basic types of steel door: (1) steel only; (2) steel with insulation on the inside; and (3) steel on both sides with 1-3/8 to 2 in. of insulation. Other features that add to the cost are thicker insulation and windows, especially insulated windows. The do-it-yourself tensioning systems also add a little to the door’s cost. Be sure to specify exactly what you want.
While a sudden issue is usually easily repaired, a consistent issue that has gone unaddressed for months or years will likely require a total replacement. The problem is that garage doors have a number of heavy, powerful moving parts. If the door is working as it is designed, it can open and close hundreds and hundreds of times without issues. However, if there is even a small issue in the lifting mechanism that repeatedly influences the movement of the door, you will soon find that the damage caused over those hundreds of lifts can’t be fixed.
While you can certainly redo any security features on your garage door, it is often wise to replace the entire door if in fact that is the way a burglar gained access to your house. A new security code may seem like enough, but you don’t know how the thief figured out the old code in the first place. If the motor was disengaged, the issue might be a design flaw in the door itself. The best way to ensure that the thief doesn’t return or another thief doesn’t take advantage of the same unknown security weakness is to install a new door. Again, doing so with give you access to the kinds of robust security features that are being installed and implemented in the newest garage doors on the market.

The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.
Removing winding cones from an old broken spring for reuse in a new spring: Springs without the winding cones installed are a little cheaper than with the cones. Twisting the old cones into a new spring is easy with a vise and pipe wrench, but it can be tricky removing old cones from a broken spring for reuse. To remove old cones, mount the cone in a vise such that the spring portion is free. Grab the last few turns of the spring in a pipe wrench, engaging the teeth of the wrench into the end of the spring wire. Turn the wrench against the end of the spring wire, releasing the end of the spring from its clamping onto the cone, as you twist the loosened spring off the cone. Another more certain if not brutal method is to use an angle grinder with a thin metal-cutting disk to cut through the loops of spring wire where the loops wrap around the cones, being careful not to nick the cone itself too much. You could also cut into the old spring loops with a just hacksaw and break off the loops with hand tools, but this will require a lot of effort.
For more than 35 years, AE Door & Window has served the Cincinnati and Northern Kentucky areas with high-quality Clopay garage door products and exceptional services. We started as a small company operating out of a garage. In the decades since we first opened, we’ve grown into a regional provider that businesses and homeowners turn to when they need garage door products, services and repairs.
Since 1989, Henderson Garage Doors has specialized in the sale, installation, service and repair of residential and commercial door systems throughout the Baytown area. A family-owned and operated company, we’re committed to offering the finest products and delivering best in class service. We’re proud of our reputation for prompt, professional, and reliable service and we’d like to welcome you to the Henderson Family!
While a new coat of paint can go a long way in improving the look of your garage door, the truth is that door design has come a long way in the years since garages were first installed in homes. Not only are newer doors more in line with current fashion trends, but they are also better sized for today’s cars. A new, contemporary door is a great way to get an immediate boost on the value of your home.
I repeat my caution about the uncertainty of interpreting color codes. A professional installer reading this page emailed me to say that the red color indicates the springs are right-hand windings, not the DASMA color code for the wire size. But this photo shows both a right- and a left-hand spring, and both have the red paint on the cones and set-screws. I conclude it is prudent to make your own measurements and analysis. Do not rely on the colors on old installations. The only time I would respect them would be on new parts that carried documentation giving the code.
Wayne Dalton garage doors are some of the best in the industry. We offer a large selection of garage door designs in many colors and options that can drastically enhance your home’s curb appeal. Not only will a new garage door add beauty to your home, but replacing an old or outdated door with a new one can increase your home’s value. Did you know that year after year replacing the garage door is one of the top home improvement projects for return on investment? Purchasing a new garage door for your home is an excellent investment and we’ve made it even easier to find the perfect door with our Garage Door Design Center or Garage Door Selection Guide.

Smartphone Control: Many newer garage door openers allow you to connect the device to your home's Wi-Fi network, according to RW Garage Doors. You then can open and close the door through a smartphone app. In fact, many of these apps will give you an alert on the smartphone when the garage door is open for a certain period. Some opener models even can connect to your existing Smart Home system, incorporating all your appliances on one system.

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