If your garage door is opening slowly or making a lot of noise, the problem may not be your opener. So before you buy a new one, check for broken or wobbly rollers and brackets. But don’t replace the bottom roller bracket yourself—the cable attached to it is under extreme tension. You’ll need to call a pro. If you’re replacing the rollers, get nylon rollers. They operate quieter than steel rollers and cost only a few bucks more. Next, check the torsion spring (mounted on the header above the door opening) to see if it’s broken. When one breaks, you’ll see a gap in the coils. You’ll need a pro to replace a broken spring.

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The winding technique is simply to (un)wind as far as one rod will go, where it is pressed against the top of the door, or nearly so, by the unwinding torsion. You insert the other rod in the next socket, remove the first rod, and continue. At any point you can stop and rest by leaving the active rod pressed against the door, where it will be held by the unwinding force. I would make a quarter-turn increment that way, and let go for a moment to collect my attention for the next increment, almost in a quiet, meditative alertness. While you can go from one quarter-turn and rod-swap to the next continually without letting go, working fast against the steady tension seemed to invite a kind of shakiness in my arms that was a bit unsettling. It isn't that there is much physical exertion, it is more that the tension is unrelenting, like peering over a precipice.
You may enter your information on this website, visit an in store associate or call our garage door repair team at the number at the top of this page. Within 24 hours you will receive a call from a local service provider to discuss your requested service. Afterwards, you will schedule a date and time for the service provider to come to your property.
We believe that we are only as good as the technicians we send to your home. As the face of our company, our techs must be well trained, professional, and dependable. This is why we personally hire each one of our technicians and provide them with innovative training, full field experience, and certification before they ever take a call. Our state of the art training facility houses every type of garage door and they become experienced working on every type of opener. You can be confident when you choose Precision Door that the work we do for you will be completed properly, efficiently, and on time.
You might genuinely need some extra parts when you thought you simply needed a broken spring replaced, and a good serviceman will perform a simple inspection to identify such parts. Nor is it unreasonable for a business to charge separately for a service call versus repair work actually performed. But the best protection for you as a buyer, being somewhat at the mercy of whomever you decide to bring on site, is to understand what is being done, and ask intelligently for a clear explanation or demonstration of why extra parts are required.

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Once the springs are relaxed and loose on the torsion shaft, the lift drums lose their tension on the lift cable, and the cable comes loose. The end of the cable is terminated by a press sleeve, which locks into a ramp on the drum. Different drum styles have a bolt or other method to fix the cable end to the drum. These steel cables are springy and won't stay in place without tension. If my pre-inspection had showed that these cables were worn or frayed, then I would have ordered proper replacements ahead of time from the spring distributor, since this is the opportunity to replace them. Standard hardware-store cable and fittings are not appropriate.
Regardless of the material, you will likely need to perform some regular maintenance tasks. A garage door professional can examine common problem areas to ensure all are working as they should. Additionally, it is necessary to examine the integrity of the door itself, since your garage can be especially vulnerable to security issues if your door is not structurally sound.
Although the door weight and drum size determine the maximum torque (termed MIP, maximum inch-pounds) needed from the fully-wound spring(s), the spring selection for a given door can still be varied to adjust the cycling stresses. A heavier wire on a larger diameter or longer length will produce the same torque as a lighter wire on a smaller diameter or shorter length, while undergoing less stress and therefore increasing expected cycle lifetime. The heavier spring will cost more but last longer, so this is another design trade-off. Calculating these spring sizes in the field is done using a book of tables (or the software equivalent) that we cannot provide here, although you will find the formulas to estimate spring properties below. If you can accurately provide the weight of the door, or the size(s) of the old spring(s) (assuming they were well-matched to balance the door), then a spring dealer should be able to tell you which spring sizes will work for you.
Resetting the drums, if needed: If the drums were incorrectly set in their old positions, one must reset both drums in new positions on the shaft. This is complicated by the presence of old dimples in the torsion shaft from previous setting(s), which must be avoided lest they improperly influence the new setting of the drums. To begin this process of resetting the drums, the door must first be lowered and resting level on the floor, the spring(s) must be in the unwound condition with their set-screws loosened, and the lift cables wrapped around the drums. If for some reason the door does not rest level on the floor, such as the floor being uneven, then insert temporary shims between the door bottom and the floor to bring the door up to level. Loosen the set-screws on the drums, and turn the torsion shaft to avoid the old dimples from the set-screws in the old drum position. Tighten the set-screw on the left drum (that is, on your left as you face the door from in the garage), creating a new dimple, and apply tension to its cable with the locking-pliers technique, enough tension to keep the cable taut but not enough to start to move the door up. Attach and wind the cable on the opposite (right) drum by hand until the cable is similarly taut, and set the screw, remembering that tightening the screw will tend to add a bit of extra tension to the cable. Both drums should now be fixed on the torsion shaft, with the cables about equally taut (listen to the sound when you pluck them like a guitar string) and the door still level on the ground. Setting the left drum first, and the right drum second, will allow you to take up any slack in the cable introduced by the left drum rotating slightly with respect to the torsion shaft as you tighten the set screws. This alignment and balance of the cables, drums, and door is critical to smooth operation and proper closing. If you have a single-spring assembly, the distance along the torsion tube from the spring cone to one drum is longer than to the other drum, which allows a bit more twist to one side than the other, and you may have to compensate with the setting of the drums.
Ryan came to my rescue within 6 hrs of my call. He was professional, knowledgeable, friendly, and very thorough. He got my door up and running after figuring out what 3 others could not! Don’t try and go the cheapest route like I did because you’ll end up wasting time and money. Hire the pros like Ryan FIRST! If I ever need someone in the future, I’ll be calling them first thing! HIGHLY RECOMMENDread more
My door opener disengaged from the garage door. I made a call in late morning and was given an appointment for late the same afternoon. I received a call in early afternoon asking if I would like an earlier service call. Upon arriving the repair man introduced himself and explained that he would need a few minutes to assess the problem and perform an inspection. When he finished he provided me with a through explanation of the problem, the corrective measures he would take and some suggestions to improve operation. We discussed some options, agreed on the cost and the work was complete within a reasonable time frame. The door operates quieter and with less strain than it ever has. Pleasant, friendly, on-time and reasonably priced. Problem solved. It doesn't get any better than that.
You may enter your information on this website, visit an in store associate or call our garage door repair team at the number at the top of this page. Within 24 hours you will receive a call from a local service provider to discuss your requested service. Afterwards, you will schedule a date and time for the service provider to come to your property.
Our value pick is the Chamberlain PD76EV. It costs about $50 less than our top pick, but it has most of the higher-priced model’s advantages. The PD76EV has the same lift capacity, horsepower, lift system and automation compatibility. However, it doesn’t come with advanced features such as a backup power source, close timer and keyless entry pad. If you can live without those, this opener is a great choice.
Whether you're looking for the beautiful " Carriage House" style that adds beauty to your home, an energy efficient door that keeps your home warm or cool while reducing energy bills, or just needs a Custom Garage Door we've got a model that fits your needs. Learn more here.. Or come visit us at our new showroom to check out 25+ door models in person.
Safe automatic door openers. All automatic openers must now have an auto-reversing mechanism and photoelectric eyes located near the floor on both sides of the door (see photo). If the door is closing and the beam between the eyes is interrupted, the door will automatically reverse. If the eyes aren’t connected, the door won’t operate. For instructions on how to install a new garage door opener, see How to Install a Garage Door Opener.
Though we’ve grown a great deal, we still approach each customer with a focus on personalized service. We want to meet your needs as effectively as possible. We also provide a sense of urgency to each job, knowing that garage door needs often represent a significant life or work slowdown. Get in touch with us to schedule a visit, ask questions or to learn more about what we offer and how we can help get your garage door back up and running again.

Openers are available with a chain drive, screw drive or belt drive. Chain drives (a long chain pulls the door open and closed) are the least expensive, but they’re loud. Screw drives (a long threaded rod drives a mechanism that opens and closes the door) are priced in the mid- range. They require the least maintenance, but they’re not as quiet as belt drives. Belt drives (a rubber belt opens and closes the door) are the quietest, making them the best choice if you have living space above the garage. They’re also the most expensive.
A common material for a new garage door is steel sheet formed or stamped to look like a raised panel wooden door. Steel doors are available in uninsulated, insulated, and double skin steel. A design mimicking carriage house doors has become popular since early 2000s, and many manufacturers clad the exterior of a steel door with composite, vinyl boards, or other trim to give it the appearance of wood.
Because your garage door can be customized, pricing varies. Our Clopay configurator will help you review pricing as you begin your project. You’ll start with your door size and whether you need a single or double car door. Next, you can choose the collection of door, which gives you options of various materials and styles. Then, you’ll choose your construction, which allows you to decide what you need in terms of energy efficiency, durability and noise control. Lastly, you will be able to visualize the design and see an end price. Other optional add-ons include windows, decorative hardware, smart features and the r-value. However, you do not have to use the configurator. We also install standard garage doors that have not been customized so you know the product price early on in the process.
Garage door openers are always a nice convenience, but become most appreciated when the weather turns nasty. They are also a near necessity if the task of opening and closing a garage door is too challenging, due to physical limitations. Most are relatively inexpensive and highly reliable, although unless you are very handy, you should probably budget for professional installation.
Cycle lifetime unchanged by diameter-versus-length tradeoffs: Since the material stress (and thus cycle lifetime) for equal torques varies only with d, and not D or N, trading coil diameter (D) for spring length (N) in this fashion has no effect on cycle lifetime. Long and skinny, versus shorter and fatter, they'll wear the same if they have the same wire size and diameter-length product. The game of life is all about wire size when it comes to springs (see below).

The classic telephone bait-and-switch: This time-honored swindle, also called "false advertising", can show up in the garage door business. Here's how this scam works: When you call and say you have a broken spring, and ask for a repair price, you are told over the phone that the price is X dollars, which typically might seem a little better than the competition. When the repairman shows up, after looking at your broken door, he will casually and matter-of-factly tell you it will cost 2X. If they told you over the phone that it would cost X, well, that was only for one spring, and he must (he must, mind you) install not just one, but two. He will act surprised if you object, as if you should have known that from what you were told over the phone. If you expected to really pay just X, it was your fault for misunderstanding because you don't know anything about how garage doors should be repaired. (You will feel intimidated at this, since you honestly don't know anything, else why would you have called a repairman? Intimidation is a powerful tool against customer resistance.) If your door used only one spring to start with, he will insist on converting yours to two, telling you it is safer the next time a spring breaks. If you originally had two springs, he will tell you that he must replace both springs, and you must therefore pay double what was quoted. While it is true that converting or replacing both springs is a good idea, the bait-and-switch pricing is not. The "bait" is the low price quoted to you over the phone, which they never intended to honor, and the "switch" is switching the price to something higher on a pretense. This method of selling is literally criminal (for example, see Florida Statutes 817.44, all states have similar laws), but a service business can usually avoid detection or prosecution because there are no printed advertisements or other tangible evidence, just one-on-one phone calls. If you find yourself in the middle of this trap, then the proper response is to dismiss the repairman without paying a nickel. Don't expect that you will be able to negotiate a fair price with someone who is using criminal business methods. Certainly don't expect that he will accept a lower price because you accuse him of false advertising. If you absolutely cannot wait for another service call, then you'll have to accept the fraud, in which case you should do so quietly. People that use these methods typically have ways to mentally justify their behavior to themselves as a reasonable business practice, and won't react well to your suggesting otherwise, even though they are in fact small-time criminals, not shrewd businessmen.


Extension spring systems should always be restrained by a safety cable that runs through the middle of the spring, tying off to a solid point at the rear and front of the horizontal door track. Extension springs represent a hazard to bystanders when a spring, pulley, or cable breaks under tension. Metal parts from extension spring systems can suddenly be launched.
Tom was professional, knowledgeable, and very friendly. He arrived at my house within the time frame he said he would (nothing is worse than a late technician). Once he arrived, he assessed the problem, explained it clearly and concisely, and informed me he had the parts available with him to fix it. He fixed the issues speedily and I was able to return to work within the hour. The price was reasonable too. I would recommend Precision to any of my friends and neighbors. Thanks Tom!
The inside of the door panels bear a few dings, since filled with Bondo, from my teenage boys shooting hockey pucks. The streaks on the right that look like dinosaur claw scratches came from operating the door inadvertently when the rear doors of a van were open. The responsibility for these scars is all mine; they have also been Bondo-filled. We tend to use a lot of Bondo around our house. The crud on the walls and ceiling are cobwebs and dust infiltrates.
The door and tracks at this stage of the repair are in a minimum-energy condition. This is a good opportunity to work on any hinges, bearings, rollers, cables, or tracks that need tightening, repair, lubrication, or replacement. Again, these parts should be available from the spring source, and should be ordered based on a pre-inspection. Home-improvement stores carry some of these parts, but the type and quality may not be the best.
Those who benefit from this anti-competitive behavior have many excuses for it. They claim that the product is too dangerous and infrequently needed for the public to purchase directly. They say the job is hazardous and requires techniques and tools with which the amateur will rarely practice, which is true. They write me in anger saying I don't understand how expensive it is to put a truck on the road with a technician and parts and salary and benefits and insurance and advertising and every other common business expense. They say it will take the homeowner hours of effort to do this safely and correctly, while they can do it in a fraction of that time and at a price that isn't worth the effort to save. But should they set themselves up as the judge of what you can and cannot do? Of what is an economical use of your time? Imposing minimum order quantities or charging retail prices for small orders is legitimate; inquiring into the purchaser's background is not.
Having a mismatched pair makes it difficult to specify the correct matched-pair replacements. To obtain replacement springs for a mismatched pair, you can either specify the same odd pair, try to calculate the equivalent matched pair sizes, or (this is the best method:) measure an accurate door weight and calculate the right spring size(s) "from scratch". The spring seller should be able to do the calculations from your accurate measurements of weight, height, and drum size; or you can attempt the calculations yourself using my engineering formulas below.
The garage door is the gateway to your home. By choosing an Overhead Door™ residential garage door, you are doing more than making a home improvement investment. You are making us a part of your daily life and relying on us for safety, security and dependable operation. Indulge your sense of design with a garage door that sets your home apart with style, appearance, safety and comfort. With dozens of garage door models to choose from, the Overhead Door™ brand provides style and design options to fit every home. ​
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