Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.

With the rods and other tools at hand, I am ready to begin. The first task is to remove the broken spring and its unbroken mate from the torsion shaft. To remove and disassemble the shaft and lift drums, the torsion on the unbroken spring must first be released. I used a ratcheting box-end wrench to loosen the set-screws while pushing the rod against the force I knew would be released when the screws let go. Later I switched to an open-end wrench for the set-screws, since some of the square screw heads were too rough to fit in the box-end wrench.
See the Sectional Overhead Garage Door catalog (PDF file) from the Prime-Line replacement hardware company. Their brochure Sectional Garage Door Torsion Spring Installation Instructions (PDF file, part number GD-12280) is brief but informative. Apparently you can only obtain their torsion springs as special order items through mom-and-pop type hardware stores like Ace and True Value, and not the big-box Home Depot and Lowes.
When you're done watching this video you'll know how to determine whether the company you hired to replace your garage door spring installed the right size spring on your door. You'll also learn the consequences to your garage door opener if the wrong size spring is used. If you are having a problem with your garage door spring, the 2:30 minutes you spend watching this video is time will spent.
Finding the best rated garage door openers is a bit of a challenge. Quality professional reviews are currently hard to come by, and we did not spot any that addressed current models. About the only credible, current, testing-based feedback we spotted was from Wirecutter, and it addressed smart garage door controllers rather than openers. That said, if you would like to add smart features to an existing garage door opener that you are otherwise perfectly happy with, the review is worth a read.
How many times a day do you open or close your garage door? You probably don’t even know because we take our garage door for granted until…. Until it doesn’t go up… until it doesn’t come down… until it gets noisy, difficult to open by hand or some other problem develops. You need help – and if you’re locked in or locked out, you need help in a hurry. You need A-Authentic Garage Doors. Here’s why:
Repair of garage doors is a licensed trade in many jurisdictions, and manipulation of the market inevitably follows. Look in your phone book yellow-pages under "garage doors" and you'll find a lot of big, costly ads for door service. The profits are quite juicy, I'm sure. The customers need service urgently, and this need will typically arrive suddenly and at a busy time when shopping for prices is not convenient. A few dollars in parts, an hour of labor and travel, and a $150 invoice (assuming the outfit is charging fairly, some are not). Lately (2006) I hear of outfits charging $200 or $300 for this work, and occasionally a story of a $500 or $800 service call. You'll also find the phonebook advertisers waiting eagerly for your call, because artificially high prices inevitably lead to an oversupply of service firms working under capacity.

Most doors come with electric door openers. After a while these openers malfunction and need to be replaced. If your opener is broken, you're in luck. These repairs don't cost very much and can be replaced easily. You might even be able to do it yourself. Learn how to replace your garage door opener in 15 minutes https://www.youtube.com/watch?v=HeaR6Yhx6IY.
The best garage door openers have a lifetime warranty on their motor and belt or chain. While it’s common for motors to come with lifetime warranties, belt and chain and parts warranties are often not that generous. However, it’s not uncommon for parts warranties to extend several years. Often the warranties are limited and subject to specific stipulations that vary and are detailed in the user manuals.
When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
AE Door & Window is that company. You don’t survive and grow for more than 30 years of providing garage door repair service and installation without taking care of your customers. Our reputation for offering quality garage door service is unquestioned. It’s why we have an A+ rating from the Better Business Bureau and countless positive testimonials from satisfied customers.
If you have paired springs, you can take a shortcut here instead of using locking pliers. Simply apply a slight torsion to the bar by clamping one of the springs with an easy half-turn or so applied. This will hold the lift cables in slight tension while you wind the other spring. If you have a single spring design, you can't use this trick, and have to use the locking pliers.

Though we’ve grown a great deal, we still approach each customer with a focus on personalized service. We want to meet your needs as effectively as possible. We also provide a sense of urgency to each job, knowing that garage door needs often represent a significant life or work slowdown. Get in touch with us to schedule a visit, ask questions or to learn more about what we offer and how we can help get your garage door back up and running again.


Garage door manufacturers typically produce garage doors fitted with torsion springs that provide a minimum of 10,000 to 15,000 cycles and are guaranteed for three to seven years. One cycle is a single opening and closing sequence. Most manufacturers offer a 30,000 cycle spring. However, it is important to remember that if the weight of the garage door is increased by adding glass, additional insulation, or even several coats of paint, the life of the torsion spring may be greatly reduced. Additionally, springs at highly humid environments, such as coastal regions tend to have a significantly shorter cycle life, due to the corrosive cracking.
Spending your whole weekend setting up a new garage door opener is not on the top of most peoples list. This opener is easy to install for most levels of DIYers and it provides a quiet and reliable open and close. This has 3/4 HPc DC chain features and the powerhead can open 12" in a second. It has a wireless remote and Intellicode 2 security to prevent people from breaking into your home. 
First and foremost, a garage door, by design, contains springs designed to balance your door and make it easier to lift. Those springs are under incredible amounts of tension. If a spring breaks or is improperly released, it can cause incredible and potentially fatal injuries. Keep in mind, when working on a garage door spring, it is likely that your face and head will be close to it, meaning that your most sensitive area will be in the direct path of the released spring.

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