If your door feels heavy, it is likely that your springs have started to wear down and are no longer capable of bearing the weight that they once did. Now, don’t worry, just because a spring is starting to lose its strength doesn’t mean it will snap at any moment. However, simultaneously, a weak spring isn’t any safer to try and repair on your own.
Cable fail-safe redundancy: Based on the proper setting of the drums on the torsion shaft, the two lift cables divide the lifting force equally to keep the door level as it rises. This not only levels the door, but also provides a fail-safe mechanism. If one of the cables should fail, such as from breaking or losing its end attachment, the other cable will then carry the full weight of the door. This will pull the door up on one side with twice the normal force, while the other side falls from its now unsupported weight, tending to make the door bind in its tracks and jam. Although not foolproof, this is a safety feature of the design which keeps the door from falling catastrophically if a cable were to fail while the door was traveling. The jammed condition also prevents a lowered door from opening with the hazard of a single broken cable, further minimizing the chances of both cables failing. Since if one cable fails the other must sustain the full weight of the door, the cables and attachments are rated many times the normal working load of half the door weight. A proper safety inspection of the door should include a critical look at the cables and their attachments.
Great service all around! Friday night issue with other service company… Aaron’s didn’t turn me down in resolving the fact that I had NO use of my door until Monday. They sent a very well experienced technician on Saturday morning. He was prompt, explained everything very well, advised on next service needs (without being sales-y) and did an awesome job! Thanks again!!!
Great service all around! Friday night issue with other service company… Aaron’s didn’t turn me down in resolving the fact that I had NO use of my door until Monday. They sent a very well experienced technician on Saturday morning. He was prompt, explained everything very well, advised on next service needs (without being sales-y) and did an awesome job! Thanks again!!!
Spring index lower limit: DASMA standard 102-2004 provides a lower limit of 6 for the spring index, which is symbol C in our formulas above (section 9.3). Other interesting items in this standard include an upper limit for how much the door sags when raised (no more than 1/120 of its width, section 9.2.1), that each of the two bottom brackets should sustain twice the door assembly's weight (section 9.2.2) for a total safety factor of about 4, and that the lift cables should provide a safety factor of 5.

Started in 2004, Aladdin Garage Doors has become known nationwide as the trusted source for garage doors, repairs, and fast, efficient service. With a mission focused on delivering outstanding customer care, we’re proud to offer garage doors that lead the industry in quality, value, and lifetime protection for homes and businesses. Whatever your garage door needs may be, you can count on Aladdin Garage Doors to offer:
At PK Garage Door, we firmly believe that an installation properly done is the key to a top-performing garage door system. Well-experienced, we understand and follow the highest safety standards in the industry. In addition, Garaga has certified our company as one of their Garaga Expert dealers, which means we meet their strict criteria for technical expertise and professionalism.    
Extremely straightforward and efficient estimating and installation process. We purchased a Clopay sectional steel garage door for our double garage that works flawlessly with our existing door operator. The guys suggested an insulated door, but I thanked them and said no because I don't care for the garage to warm up in the winter and create a corrosive atmosphere of melting snow and salt. Great job!

You might genuinely need some extra parts when you thought you simply needed a broken spring replaced, and a good serviceman will perform a simple inspection to identify such parts. Nor is it unreasonable for a business to charge separately for a service call versus repair work actually performed. But the best protection for you as a buyer, being somewhat at the mercy of whomever you decide to bring on site, is to understand what is being done, and ask intelligently for a clear explanation or demonstration of why extra parts are required.

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