Great service all around! Friday night issue with other service company… Aaron’s didn’t turn me down in resolving the fact that I had NO use of my door until Monday. They sent a very well experienced technician on Saturday morning. He was prompt, explained everything very well, advised on next service needs (without being sales-y) and did an awesome job! Thanks again!!!
Loosening or tightening the set-screws is the moment of most risk, since the end-wrench is a potential missile if you slip, and your hand is close to the cone. When the wrench is removed and only the rods are in place, it would seem that the worst that could happen is that the rod is flung out and the captive spring and cone rattle around, assuming you are keeping yourself clear of the rod's radial disk of rotation, and not leaning on the rod such as to fall into the apparatus were the rod to slip out of your grasp. The torsion shaft design has the virtue of capturing the mass of the spring and cones reliably on the shaft, preventing these parts from launching themselves as projectiles, even in an accident.
The torsion shaft with lift drums on the ends is above the door. The standard residential door shaft is a 1-inch outside diameter hollow steel tube. The inside diameters of the bearings, drums, and winding cones are sized to loosely fit that 1-inch diameter shaft. At the center is a bearing plate, on either side of which are the torsion springs, or in some cases just one larger spring. The spring pictured on the left in the photo is broken about 1/4 of the way in from its left end. The black shaft with dangling rope and door bracket is the track for the electric opener.
However, if you are confident that you don’t just need new batteries, make sure to call a professional. A service person with a lot of experience will be able to look at the problem and quickly diagnose the issue, saving you precious time. Again, while you may be able to save money in the short term by taking a day off and troubleshooting the problem yourself, the amount of energy and time lost as you search out the issue will quickly surpass the cost of a professional repair.
With all the styles offered by Clopay®, many homeowners fall in love with multiple doors. To help you choose the best garage door for your home, Clopay® has developed a comprehensive buying guide, outlining styles, construction materials, insulation, wind resistance, automatic garage door openers and more. We also allow you to view different door styles on your home with our Door Imagination System. Simply upload your home or choose from a variety of sample homes with one-car, two-car, and three-car garages to design the best garage door for your home.
Chris was very professional & thorough. He arrived on time & was able to answer all questions that I had. I was extremely satisfied with the quality of the work he performed. I spoke several times on the phone with Mrs. Carol who keep me informed prior to, during, and after the installation of my garage door. She was very professional, easy to talk with and resolved any misunderstanding that I had.
We’ve been reviewing the best garage door openers for more than half a decade. This year we chose the Chamberlain Premium as our top pick. It’s an efficient, reliable garage door opener, and it comes with a backup battery system that works in a power outage. This model also has a preinstalled timer that closes your garage door automatically so you don't have to worry about whether you left the garage door open.
Our technicians are specially trained to handle a variety of garage brands, styles, and configurations. After arriving at your home, a Sears technician will diagnose the problem and walk you through the options for fixing it. Next, the technician will make any necessary adjustments or replace broken parts to ensure the door can be operational once again. We always attempt to complete repairs the same day of service, and your satisfaction is guaranteed. Our representatives are standing by for your call and are happy discuss pricing options.
Yet another professional wrote me to say that the red paint on certain components of these assemblies is an "industry standard" that signals, "Danger! Part under hazardous tension." Other items under tension like the bolts on the cable attachment plate on the door should therefore also be painted red. If so, then this is a new, ambiguous, unreliable, and little-publicized standard, because none of my old hardware shows it, red paint also means other things, and searching the Web does not readily turn up references to this practice.
Some of the best garage door openers offer special features like a backup power source or a timer that automatically closes the door behind you at a predetermined time. While the door openers we reviewed vary in terms of power, noise and efficiency, they are all effective in the all-important task of letting you come and go with the simple push of a button. Here are the criteria we used to rank the top garage door openers:
Another moment of truth arrives as the winding-up of the springs begins. (I am just posing here with the camera held out in my left hand. Except for lifting the door onto the scale, this was a one-man job, including the photography.) The position of the bars in this photo was necessary to take the photo, and does not show a correct winding technique, You should not have to swing the bar up as high over the top as shown. The lower bar during winding should swing from pointing down to pointing a little past horizontal. Then you hold that bar horizontal while socketing the other bar pointing down, apply force to that (now) lower bar, then remove the (now) upper bar, wind one-quarter turn, and repeat.
Door repair business advice (warning to consumers, you are not allowed to know this): Thinner wire is excellent for shortening spring lifetimes, lightening your inventory on a service truck, and getting paid for frequent service calls. This is why your industry chooses to set "standard" springs to have thin wire and despicably short lifetimes. If you want to maximize profits and fleece your customers, install springs that predictably break in about 7 years on a door that should last decades, even though it is just as easy for you to install slightly more expensive springs that should last the life of the door. Remember that the customer wanted the cheapest price, so you need not feel any guilt about this low-balling.
Whether you're looking for the beautiful " Carriage House" style that adds beauty to your home, an energy efficient door that keeps your home warm or cool while reducing energy bills, or just needs a Custom Garage Door we've got a model that fits your needs. Learn more here.. Or come visit us at our new showroom to check out 25+ door models in person.
Screw-drive garage door openers are another type of direct-drive garage door opener. The screw-drive's relatively simple mechanism, which moves up and down a threaded steel rod, makes for a powerful, low-maintenance garage door opener. They are quieter than chain-drive openers, and are fast workers, but, like direct-drive openers, they tend to be pricey.

Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again
After you’ve ordered your new garage door, we’ll perform a site inspection to confirm your door size. We’ll contact you to schedule the installation, and our professional installers will do the rest. They’ll deliver your door, take down the old door, reconnect your opener if there is one, seal your perimeter and provide a final walk-through where they’ll clean up the area and haul away your old door. Additional fees for haul away may apply in some markets. We are happy to provide answers to questions you may have at the time of your garage door and opener installation.

Scott did an amazing job. Your customer service team is excellent. I emailed late on Thanksgiving night my request for service. Your team called my house within 30 minutes and set up an appointment for the following morning. Scott came out and was great. I had purchased the lifetime warranty package with Precision before, and your team delivered. I highly recommend anyone getting a repair to purchase the lifetime warranty package since your team stands behind your product. Rarely do I write reviews - but am happy to share great information on great companies. Thanks for the great service!


As a first time homeowner, Home advisors is an invaluable tool! There is a steep learning curve that comes with buying a house!!!! Being able to have access to unbiased information is great! It really helps to have a basic idea of what costs are, and all the different things that go into each project. who knew that there was so much to consider when looking to replace garage doors!!!!
The open-ended work-order trick: You may be very surprised if you allow work to proceed without signing a work order with a specified price. Or, you may sign a work order, and think you're protected against open-ended wallet-reaching, only to find a much higher price due at the finish than you expected, because you signed a "parts as needed" order that got loaded up with a long list of parts (that likely were still in serviceable condition). You might have been quoted a price, but then get a bill for that price plus a lot more added for the "service call" and the "parts", and be told the quote was just for the labor. While this is the normal way of abusing your finances down at the hospital, you shouldn't agree to it for a garage door service call. These guys are not doctors.
I repeat my caution about the uncertainty of interpreting color codes. A professional installer reading this page emailed me to say that the red color indicates the springs are right-hand windings, not the DASMA color code for the wire size. But this photo shows both a right- and a left-hand spring, and both have the red paint on the cones and set-screws. I conclude it is prudent to make your own measurements and analysis. Do not rely on the colors on old installations. The only time I would respect them would be on new parts that carried documentation giving the code.
Finding the best rated garage door openers is a bit of a challenge. Quality professional reviews are currently hard to come by, and we did not spot any that addressed current models. About the only credible, current, testing-based feedback we spotted was from Wirecutter, and it addressed smart garage door controllers rather than openers. That said, if you would like to add smart features to an existing garage door opener that you are otherwise perfectly happy with, the review is worth a read.
Recently another type of opener, known as the jackshaft opener, has become more popular. This style of opener was used frequently on commercial doors but in recent years has been adapted for residential use. This style of opener consists of a motor that attaches to the side of the torsion rod and moves the door up and down by simply spinning the rod. These openers need a few extra components to function safely for residential use. These include a cable tension monitor, to detect when a cable is broken, and a separate locking mechanism to lock the door when it is fully closed. These have the advantage that they free up ceiling space that an ordinary opener and rail would occupy. These also have the disadvantage that the door must have a torsion rod to attach the motor to.

For more than 35 years, AE Door & Window has served the Cincinnati and Northern Kentucky areas with high-quality Clopay garage door products and exceptional services. We started as a small company operating out of a garage. In the decades since we first opened, we’ve grown into a regional provider that businesses and homeowners turn to when they need garage door products, services and repairs.


Kevin gave 30 mins advance notice via text before arriving, and he was very friendly and knowledgeable about the Chamberlain garage door opener that we ordered on Amazon. I was pleased with the thorough model description provided, and customer reviews which helped with our decision making, and our package came on the same day that it was ordered! I liked the process of choosing 3 preferred appointment times, and receiving a confirmation email which included Kevin's picture. The install price was very reasonable, and I would gladly use your Home Service again!

When a garage door goes off the track, the spring breaks, the door is dented or the garage door opener is on the fritz, a professional garage door repair specialist can help. The cost to have a garage door fixed varies, but the national average cost of garage door repair is $70-$110. The extent of the damage and the size and material of the door will affect the final cost. A garage door repair company generally charges a national average of $80 for a service call, which includes the first hour of labor and service, such as testing and inspecting the garage door and opener. Apart from labor, the garage door repair costs hinge on buying replacements parts. For example, a new spring costs an average of $60. Expect to pay several hundred dollars, though, if the door is beyond repair; a new garage door ranges in price from $200 to $4,000, and most homeowners spend an average of $800-$1,200.
Adding a new garage door provides a dramatic difference in your home’s appearance. When neighbors pass by, when guests pull up, or when you return from work, your house will have a distinct beauty that makes it a landmark of the neighborhood. The unique look you’ve always imagined — as well as the material, the finish, and the insulation can be found in our wide selection of garage doors.

Note that I am measuring a spring that is fully relaxed because it is broken!. The length of the relaxed, unbroken spring is the specification of interest. It is harder to measure unbroken springs on an intact door because the springs should not fully unwind, even at the top-of-travel. If you can't be certain of the spring diameter from indications on the cones, then you have to go through an unwinding procedure to relax them fully for measurement, or perhaps reckon the size from measuring the somewhat smaller diameter at the nearly unwound condition when the door is at its top-of-travel (although one should not attempt to raise a door with a broken spring).

Direct Drive - Unlike chain- and belt-driven systems, where the motor remains stationary while moving a chain, a direct drive motor moves while the chain stays in place. Because of this, the only moving part is the gear the motor uses to move while lifting the door. To our knowledge, only one company makes direct drive garage door openers: Sommer. The company claims the motors are more efficient and quieter than any other type of opener. However, this is the most expensive type of opener we’ve found, costing around $286 on average.
Additionally, the B970 includes encryption features that prevent others from hacking the system to gain entry to your garage. Expert reviewers like this garage door opener a lot. The Tool Spy says the Chamberlain B970 justifies its higher price point by delivering excellent build quality and anti-vibration features. Consumer Search and Garage How To also approve of this unit.
The Heavy Duty Chain Extension Kit for 10 The Heavy Duty Chain Extension Kit for 10 ft. High Garage Doors is required for reliable everyday operation of Chamberlain heavy duty chain drive models in 10 ft. garage door applications. Featuring a quick-install extension rail and replacement chain the kit includes everything needed for quick and easy installation. Includes ...  More + Product Details Close
When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
If you have paired springs, you can take a shortcut here instead of using locking pliers. Simply apply a slight torsion to the bar by clamping one of the springs with an easy half-turn or so applied. This will hold the lift cables in slight tension while you wind the other spring. If you have a single spring design, you can't use this trick, and have to use the locking pliers.
Sectional: Also known as a raised panel door, this door is the most common. It is made of several horizontal panels hinged together, fitted with wheels and mounted within a track. The biggest advantage of this door is it takes up relatively little space and easily controlled with a standard remote garage door opener for a nominal cost. Their moving parts are readily accessible which can keep repair costs low. The average cost for sectional door repairs is $128.
Reduce your monthly energy bill with insulated garage doors. They feature an insulated core made of polystyrene that’s surrounded by a steel cover. This can help you maintain the temperature inside your home no matter if it’s extremely hot or cold outdoors. Insulated garage doors are also known for their quiet operation. Be sure to look at the insulation rating – or R-value – when considering garage doors. The higher the R-value, the better the insulation. 

Most garage door openers are pretty expensive. So if you need an opener on a budget, the Genie 1035-V (also known as the Genie Chain Drive 500) gives you that desirable low price point. It doesn't have a lot of high-end tech features, nor will it manage heavy garage doors, but it does the basic work of raising and lowering the garage door perfectly well.
The "liability" angle: The flip side of "safety issue" is "liability". This is not used to directly sell you something; it is used to demean the cheaper alternative and prod you into buying a more expensive (and profitable) option. For example, you may be pressured into buying a whole new door, when you just need a new spring, by the salesman telling you he can't just replace the spring due to "liability" issues. Since product liability is a big burden on the garage door industry, and so many old doors (and especially automatic openers) are dangerous, this may be a genuine reason to accept a higher price.
The classic telephone bait-and-switch: This time-honored swindle, also called "false advertising", can show up in the garage door business. Here's how this scam works: When you call and say you have a broken spring, and ask for a repair price, you are told over the phone that the price is X dollars, which typically might seem a little better than the competition. When the repairman shows up, after looking at your broken door, he will casually and matter-of-factly tell you it will cost 2X. If they told you over the phone that it would cost X, well, that was only for one spring, and he must (he must, mind you) install not just one, but two. He will act surprised if you object, as if you should have known that from what you were told over the phone. If you expected to really pay just X, it was your fault for misunderstanding because you don't know anything about how garage doors should be repaired. (You will feel intimidated at this, since you honestly don't know anything, else why would you have called a repairman? Intimidation is a powerful tool against customer resistance.) If your door used only one spring to start with, he will insist on converting yours to two, telling you it is safer the next time a spring breaks. If you originally had two springs, he will tell you that he must replace both springs, and you must therefore pay double what was quoted. While it is true that converting or replacing both springs is a good idea, the bait-and-switch pricing is not. The "bait" is the low price quoted to you over the phone, which they never intended to honor, and the "switch" is switching the price to something higher on a pretense. This method of selling is literally criminal (for example, see Florida Statutes 817.44, all states have similar laws), but a service business can usually avoid detection or prosecution because there are no printed advertisements or other tangible evidence, just one-on-one phone calls. If you find yourself in the middle of this trap, then the proper response is to dismiss the repairman without paying a nickel. Don't expect that you will be able to negotiate a fair price with someone who is using criminal business methods. Certainly don't expect that he will accept a lower price because you accuse him of false advertising. If you absolutely cannot wait for another service call, then you'll have to accept the fraud, in which case you should do so quietly. People that use these methods typically have ways to mentally justify their behavior to themselves as a reasonable business practice, and won't react well to your suggesting otherwise, even though they are in fact small-time criminals, not shrewd businessmen.
Add the fact that a front-facing garage door can eat up almost 20% of your home’s front facade. With that much curb appeal at stake, a worn-out, beat-up garage door can be a real liability. No wonder that a big majority of homeowners responding to the “Report” gave a garage door replacement project a Joy Score of 9.4 — a rating based on those who said they were happy or satisfied with their remodeling, with 10 being the highest rating and 1 the lowest.

Since we're using an 18-inch (1.5 feet) winding lever to wind each spring up to 29 foot-pounds, we must apply a maximum tangential force to the end of the winding lever of about 20 pounds. Later we'll see that the actual weight of this rather dense door is 238 pounds, implying a maximum tangential force on the winding levers of only about 13 pounds!
And for some extra features, you'll appreciate accessing the system through the MyQ smartphone app. You can set up this Chamberlain opener to automatically close the door after 1, 5, or 10 minutes, which is great for people who are a bit forgetful. We also really like the motion-detecting control panel, which turns on lights whenever it records nearby movement.

Garage Door Repair

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