The Certified Technician, Rey Lopez, was competent, professional, polite, and willing to work. He quickly removed the old door and installed the new one. He then explained the vast differences between what we originally had and what we'd just purchased (stronger spring/tension rates; increased viability of door opening/closing life; beefier hardware; plastic vs. nylon rollers; stronger door reinforcement). Ray performed with alacrity his tasks and then demonstrated the quiet, solid way the door retracted--no banging after the initial rise from the ground. Finally, his attention to detail was so precise that he enabled another remote controlling all three doors, plus he capped some frayed wires, thus solving the problem of why the door opened intermittently. I would rate him a "6" on a scale of "1-5", meaning he went above and beyond our expectations. His "can do" attitude, coupled with the deference he showed, will take him a long, long way. May HaShem richly bless him in his endeavors!read more
Furthermore, newer doors come with more improved security features, helping to improve the way you protect your home and loved ones. While older doors are easy to break into, whether through breaking the lift mechanism or even using a universal garage door remote, new doors come with many redundant security features, which will go a long way in deterring even the most ingenious burglar.
If you have an oversized door, one made of a heavier material such as wood, or a one-piece door, you should consider getting something stronger. In these cases, look for a garage door opener motor rated between 3/4 horsepower and 2 horsepower. There’s nothing stopping you from using a 2-horsepower opener on a smaller door, which can make for smoother operation and a longer service life, but high-horsepower units cost more.
If you have paired springs, you can take a shortcut here instead of using locking pliers. Simply apply a slight torsion to the bar by clamping one of the springs with an easy half-turn or so applied. This will hold the lift cables in slight tension while you wind the other spring. If you have a single spring design, you can't use this trick, and have to use the locking pliers.
The classic telephone bait-and-switch: This time-honored swindle, also called "false advertising", can show up in the garage door business. Here's how this scam works: When you call and say you have a broken spring, and ask for a repair price, you are told over the phone that the price is X dollars, which typically might seem a little better than the competition. When the repairman shows up, after looking at your broken door, he will casually and matter-of-factly tell you it will cost 2X. If they told you over the phone that it would cost X, well, that was only for one spring, and he must (he must, mind you) install not just one, but two. He will act surprised if you object, as if you should have known that from what you were told over the phone. If you expected to really pay just X, it was your fault for misunderstanding because you don't know anything about how garage doors should be repaired. (You will feel intimidated at this, since you honestly don't know anything, else why would you have called a repairman? Intimidation is a powerful tool against customer resistance.) If your door used only one spring to start with, he will insist on converting yours to two, telling you it is safer the next time a spring breaks. If you originally had two springs, he will tell you that he must replace both springs, and you must therefore pay double what was quoted. While it is true that converting or replacing both springs is a good idea, the bait-and-switch pricing is not. The "bait" is the low price quoted to you over the phone, which they never intended to honor, and the "switch" is switching the price to something higher on a pretense. This method of selling is literally criminal (for example, see Florida Statutes 817.44, all states have similar laws), but a service business can usually avoid detection or prosecution because there are no printed advertisements or other tangible evidence, just one-on-one phone calls. If you find yourself in the middle of this trap, then the proper response is to dismiss the repairman without paying a nickel. Don't expect that you will be able to negotiate a fair price with someone who is using criminal business methods. Certainly don't expect that he will accept a lower price because you accuse him of false advertising. If you absolutely cannot wait for another service call, then you'll have to accept the fraud, in which case you should do so quietly. People that use these methods typically have ways to mentally justify their behavior to themselves as a reasonable business practice, and won't react well to your suggesting otherwise, even though they are in fact small-time criminals, not shrewd businessmen.
With over 300 independently moving parts, your garage door is a deceptively complex piece of equipment. To help prevent malfunctions and break-downs, it is a good idea to occasionally perform a garage door tune-up to keep all of these parts in good working order. A regular tune-up service by a Sears professional can prevent unexpected door problems and prolong the life of your existing equipment.