Given the complexity of a garage door and opener system, there are a variety of different areas something could go wrong. If your garage door shakes or is very loud during operation, the garage door closes all the way only to immediately open back up, the garage door opens slowly or closes too quickly, or the garage door opener and remote aren't working at all, you should seek help from a professional garage door repair specialist.
 We were very pleased with the service we received. The receptionist that took our information over the phone was courteous and efficient. The young man, Nate, who came to the house was on time, respectful of our wants and needs, and very knowledgeable about the job. He was able to fix our door easily. Finally we have a garage door that works with a push of the button! We highly recommend this company for your garage door needs.read more 

Screw-drive garage door openers aren't as popular as some other types, but feedback indicates that those that give the Genie Excelerator a try are largely very happy that they did. It's a fast performer, owners say, and the company claims that it can move a door at a rate of up to a foot per second. It's relatively quiet, too -- perhaps not the absolute quietest that you can buy, but certainly quieter than a chain-drive opener, and quieter than older screw-drive openers, users report.


I was careful not to assume that the previous installation correctly oriented the right- and left-hand springs on the correct sides of the center bearing plate. They could have been installed backwards by an incompetent installer, resulting in them having been wound looser (larger diameter coil) instead of tighter (smaller diameter coil) than when in their relaxed state, and if so I would have corrected them on the new installation. The proper orientation of the springs applies their reaction torque from tighter winding such that it turns the drums to lift the door. Verifying this is a rather simple exercise in mechanical visualization, but does require some care to be certain of correctness. If you were to install the springs backwards, and then start to wind them in the wrong direction, then the torsion bar will start winding the drums backwards, and not holding against the vise pliers, which should be obvious to inspection. Winding a spring backwards also tends to screw the spring off the cones; this error cannot proceed too far before the spring slips off the cones.

To estimate the maximum physical force required to wind these springs, consider that they are balancing the weight of the door with a torque applied to a lift drum on each end of the torsion shaft. The lift drums have a 2-inch radius, which is the standard residential size, and corresponds conveniently to about a 1-foot circumference. If we pessimistically assume the 10-by-7-foot door has a weight of 350 pounds, this implies a torque of 350 pounds on a 2-inch radius, that is, 700 inch-pounds, or 58 foot-pounds. Each of the two springs should be exerting slightly less than half of the balancing torque, or 29 foot-pounds. Compare this to, say, the bolts in an automobile, which are typically torqued to values of about 50 foot-pounds, or tire lug nuts, which may be torqued to well over 100 foot-pounds.
Capable of lifting a seven-foot garage door up to 500 pounds in weight, the SilentMax 750 comes with a number of convenience features for automatic and remote use. The included wireless keypad and dual remote controls will ​insure that you are the only one that has access to the door. Compatible with a number of in-car remote systems like HomeLink, you can also keep the remotes at home if you are worried about losing the “keys.”​
Once the springs are relaxed and loose on the torsion shaft, the lift drums lose their tension on the lift cable, and the cable comes loose. The end of the cable is terminated by a press sleeve, which locks into a ramp on the drum. Different drum styles have a bolt or other method to fix the cable end to the drum. These steel cables are springy and won't stay in place without tension. If my pre-inspection had showed that these cables were worn or frayed, then I would have ordered proper replacements ahead of time from the spring distributor, since this is the opportunity to replace them. Standard hardware-store cable and fittings are not appropriate.
Since 1989, Henderson Garage Doors has specialized in the sale, installation, service and repair of residential and commercial door systems throughout the Baytown area. A family-owned and operated company, we’re committed to offering the finest products and delivering best in class service. We’re proud of our reputation for prompt, professional, and reliable service and we’d like to welcome you to the Henderson Family!
Establish an alternate entry to your garage or update an existing one with our selection of garage entry doors. With an entry door, you will lose less heat or air when you enter your garage to work. Our variety of garage and outdoor organization materials will help you keep all the items in your garage neatly and efficiently organized while our floor coatings and utility flooring will help ensure your cement garage floors last longer than if they were left untreated.
This page is a description of how I replaced torsion springs on a garage door. You may find that my experience either frightens you from trying such a stunt yourself, or encourages you to give it a try. You may curse me for revealing the techniques supposedly known only to the trade, or perhaps thank me for explaining how it's done. All the secrets are revealed below. Even if you hire this work out, just knowing how it is done will help you shop for the best deal and avoid falling prey to overcharging tricks.
Garage door frames and mouldings will freshen up the appearance of your garage and garage door. We offer frames in a broad assortment of finishes and widths, so you can find the perfect fit for your garage. Update or repair the hardware on your garage door with our wide selection of our garage door parts and accessories. Some of the accessories we offer include cables, hinges, reinforcement brackets, and locking door handles.
I mentioned earlier that this apparatus had at least one prior spring replacement, with a single longer spring having been replaced by two shorter springs. The clamping of the original spring had pressed dimples and an eccentric distortion into the hollow shaft. While this distortion was large enough to block the old cones from sliding across, I was able to remove the old hardware by just sliding them in the other direction. I did not have to bother trying to press out this distortion, since I could just work around it.
Good customer service is important for any product, but it is especially important for the class of garage door openers we considered. We looked primarily at models designed to be installed by a homeowner, not a professional. Even if you consider yourself to be pretty handy, you are sure to have questions at some point along the way. As such, we looked for companies that respond to all inquiries as well as for resources, such as a downloadable manual, to help with installation.
Although the door weight and drum size determine the maximum torque (termed MIP, maximum inch-pounds) needed from the fully-wound spring(s), the spring selection for a given door can still be varied to adjust the cycling stresses. A heavier wire on a larger diameter or longer length will produce the same torque as a lighter wire on a smaller diameter or shorter length, while undergoing less stress and therefore increasing expected cycle lifetime. The heavier spring will cost more but last longer, so this is another design trade-off. Calculating these spring sizes in the field is done using a book of tables (or the software equivalent) that we cannot provide here, although you will find the formulas to estimate spring properties below. If you can accurately provide the weight of the door, or the size(s) of the old spring(s) (assuming they were well-matched to balance the door), then a spring dealer should be able to tell you which spring sizes will work for you.

Spring index lower limit: DASMA standard 102-2004 provides a lower limit of 6 for the spring index, which is symbol C in our formulas above (section 9.3). Other interesting items in this standard include an upper limit for how much the door sags when raised (no more than 1/120 of its width, section 9.2.1), that each of the two bottom brackets should sustain twice the door assembly's weight (section 9.2.2) for a total safety factor of about 4, and that the lift cables should provide a safety factor of 5.
While a sudden issue is usually easily repaired, a consistent issue that has gone unaddressed for months or years will likely require a total replacement. The problem is that garage doors have a number of heavy, powerful moving parts. If the door is working as it is designed, it can open and close hundreds and hundreds of times without issues. However, if there is even a small issue in the lifting mechanism that repeatedly influences the movement of the door, you will soon find that the damage caused over those hundreds of lifts can’t be fixed.
Another moment of truth arrives as the winding-up of the springs begins. (I am just posing here with the camera held out in my left hand. Except for lifting the door onto the scale, this was a one-man job, including the photography.) The position of the bars in this photo was necessary to take the photo, and does not show a correct winding technique, You should not have to swing the bar up as high over the top as shown. The lower bar during winding should swing from pointing down to pointing a little past horizontal. Then you hold that bar horizontal while socketing the other bar pointing down, apply force to that (now) lower bar, then remove the (now) upper bar, wind one-quarter turn, and repeat.

We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!
The Keychain Garage Door Remote offers portable control The Keychain Garage Door Remote offers portable control with the highest level of security. Featuring a three-button design this compact remote controls up to three garage door openers individually. Easily programmed and compatible with nearly every garage door opener made by Chamberlain LiftMaster and Craftsman it’s the easy option for ...  More + Product Details Close
Torsion springs have three advantages over extension springs: They’re quieter, safer and easier to fine-tune. Torsion springs are quieter because you don’t have a spring knocking against a roller track. They’re safer because when a spring breaks, it usually stays on the bar. Finally, you can fine-tune the tension on a torsion spring so the door is perfectly balanced. Setting the tension on torsion springs has always been very dangerous, but torsion and extension spring systems with easy, do-it-yourself tensioning (Photo 7) are available. If you don’t use one of these DIY-friendly, easy tensioning systems (Clopay EZ-Set Spring and Wayne-Dalton TorqueMaster are two brands), you should hire a professional to release and set the tension on a torsion spring.
Some garage door openers are compatible with HomeLink, a remote control technology that's built into some automobiles. However, due to a technology change, many older HomeLink-equipped cars are not compatible with new HomeLink-enabled garage door openers without the purchase of an optional interface; you can also simply ignore your car's built in controls in favor of the remote control that comes with the opener, but that's a solution that seems to annoy owners.
(The Wahl correction factor accounts for additional stress in the material due to shear forces, although these forces do not contribute to the spring's torque. These shear forces become significant in designs using a low spring index, which is to say, a relatively thick wire for the coil diameter. The correction factor is applied to scale up the stress S to better predict the fatigue lifetime of the spring.)

Weight and cost: The 24-inch-long spring has a calculated weight of 8.4 lbs, not counting the winding cones. At less than $1/lb wholesale, and $3/lb retail for fabricated steel products, this spring should sell for about $8 to $25 (2005 prices) each, depending on the market and source. Since a pair is required, the expected cost for a pair is $16 to $50.
You must use springs that are matched to the weight of the door. You cannot compensate for the wrong size spring by adjusting the number of winding turns. If you do not know a proper spring size, then you or your spring supplier must calculate a proper size (see below) based on an accurate weight (within 5 pounds) of the door. So you must then in turn have an accurate weight.

Because your garage door can be customized, pricing varies. Our Clopay configurator will help you review pricing as you begin your project. You’ll start with your door size and whether you need a single or double car door. Next, you can choose the collection of door, which gives you options of various materials and styles. Then, you’ll choose your construction, which allows you to decide what you need in terms of energy efficiency, durability and noise control. Lastly, you will be able to visualize the design and see an end price. Other optional add-ons include windows, decorative hardware, smart features and the r-value. However, you do not have to use the configurator. We also install standard garage doors that have not been customized so you know the product price early on in the process.
Lift cable placement: On the standard residential door mechanism, the loops at the lower ends of the two lift cables loop over the two bottom roller shafts which project from the bottom bracket on the door. The upper cable ends fasten to the drums using one of the methods described above. The drums are positioned along the torsion shaft such that the inner edge of each drum is approximately over the edge of the door. The cable winds onto the drum from outside in, so at the top of travel the cable is winding onto the inner edge of the drum, vertical from the edge of the door where it is looped over the roller shaft. As the door is lowered, the cable winds out to the outer edge of the drum, and thus is a bit out from the vertical, but the cable still falls in the gap between the guide rails and door edge. My cables rub and slap on the rails a bit, but after 30 years and many 10,000s of cycles, they don't seem to have worn at all.
I called and spoke with James the first call i made and he was very helpful and informative. I called the next day and set up an appointment. Nate called and offered to come early . I said that was perfect .he showed up in a clean, well decaled truck and was in full uniform when I met him. He was polite, respectful, knowledgeable and ready to work. His professionalism coupled with his concise and efficient manner was great.I work in a service industry as well and this gentleman is the kind of professional you want knocking on your door. He is definitely an asset to the company. The price is low and the value is high. I will definitely use this company for any of my garage door needs.read more
The second stage of the wireless garage door opener system solved the opening-the-neighbor's-garage-door problem. The remote controls on these systems transmitted a digital code, and the receiver in the garage responded only to that code. The codes were typically set by eight to twelve DIP switches on the receiver and transmitter, so they allowed for 28 = 256 to 212 = 4,096 different codes. As long as neighbors used different codes, they would not open each other's garage doors. The intent of these systems was to avoid interference with nearby garage doors; the systems were not designed with security in mind. Intruders were able to defeat the security of these systems and gain entry to the garage and the house. The number of codes was small enough that even an unsophisticated intruder with a compatible remote control transmitter could just start transmitting all possible codes until he found one that opened the door. More sophisticated intruders could acquire a black box master key that automatically transmitted every possible code in a short time. An even more sophisticated method is known as a replay attack. The attacker would use a code grabber, which has a receiver that captures the remote's digital code and can retransmit that digital code at a later time. The attacker with a code grabber would wait nearby for the homeowner to use his remote, capture the code, and then replay the code to open the door when the homeowner was gone. Multicode openers became unpopular in areas where security was important, but due to their ease of programming, such openers are often used to operate such things as the gates in gated apartment complexes.
When garage door repair isn’t an option — perhaps the current door is beyond fixing or you want to upgrade to a quieter, more energy-efficient model — it’s time to buy a new one. But choosing a garage door is not as simple as it sounds, even when you know the right size for your home. A wide range of materials, styles and finishes are available, and each factor influences the cost. Garage doors are made of aluminum, steel, vinyl, fiberglass, masonite, wood (typically cedar or mahogany), or a composite of several materials. They may be insulated against cold or heat. Traditional and modern styles include raised panel, carriage house or crossbuck. Most styles have window or arch options, and are available in different wood finishes and neutral colors. Because garage doors account for a large part of a home’s exterior, their appearance is usually a homeowner’s top priority. An attractive garage door can increase a home’s curb appeal and resale value.

Note the left winding cone with red spray paint. This shpritz of paint is applied to create fear and doubt in the mind of the do-it-yourselfer. Sometimes it is a color code for the wire size (using a DASMA standard, red indicating 0.2253 inch diameter wire). Sometimes it indicates the winding direction: red may indicate right-hand winding, but don't rely on that; do you own independent analysis. Sometimes it is a manufacturer's private code for another dimension than wire size. This color code is for the installer's information when the spring is new; I would not depend on interpreting the color code properly on an old spring, since one can't be certain of a correct interpretation without documentation from the original supplier.


I backed into my garage door, then my husband tried his hand at fixing it...which only made it worse. The door wouldn't go down and we were leaving town the next day. I called at 9 am on a aturday morning, and Tom called to say he'd be there between 9:45 and 10! He got there just before 10 am and fixed the door in less than 30 minutes. He was very fast, efficient, and knowledgeable. The price was lots lower than I thought it would be. All in all, we were very pleased with the service.
The open-ended work-order trick: You may be very surprised if you allow work to proceed without signing a work order with a specified price. Or, you may sign a work order, and think you're protected against open-ended wallet-reaching, only to find a much higher price due at the finish than you expected, because you signed a "parts as needed" order that got loaded up with a long list of parts (that likely were still in serviceable condition). You might have been quoted a price, but then get a bill for that price plus a lot more added for the "service call" and the "parts", and be told the quote was just for the labor. While this is the normal way of abusing your finances down at the hospital, you shouldn't agree to it for a garage door service call. These guys are not doctors.
If your door has two springs, most professionals and research online says that replacing both springs is the best option. Most torsion springs are rated for 10,000 close/open cycles. If only one of your springs is broken, both springs are still recommended to be replaced. Considering that your second spring will break soon anyways, this added on fix is only going to cost you about $50 extra to assure that you don't have to pay another service fee for a second visit. 

Beware of improprer prior installations: Sometimes the existing door installation is not correct, and the old springs should not be used as a specification for replacements. For example, the old springs might have been replaced with incorrect sizes because the last repairman didn't have the right one on his truck. If your door has never worked quite right, something like this might be the cause. To correct this, you must use the weight of the door to specify the spring, either from a spring rate manual giving spring torque constants, or from the formulas below.
We also offer garage door opener repair service. Many times, what appears to be a problem with your garage door is actually a problem with your garage door opener. Our professional technicians have experience with all major garage door opener brands, including the popular LiftMaster line of garage door openers. Whether your garage door opener is making too much noise, failing to turn on, moving too slowly or not opening or closing your door properly, we can fix it fast.

When you’ve measured your door and found a replacement that you love, garage door installation and repair services are only a click or call away. Our vast network of independent Clopay Dealers provide dependable service, and are happy to help with regular maintenance and replacement parts after your door is installed. Replacement garage doors installed by our Master Authorized and Authorized dealers are also eligible for a 1-year installation warranty to ensure your door operates reliably. For a quote or to request local service, visit our convenient dealer locator to find a Clopay Dealer near you!
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