Our garage door installation and repair professionals are courteous, knowledgeable, skilled and dedicated to your satisfaction. Let us show you what we’ve done for so many businesses and homes throughout Cincinnati and northern Kentucky when it comes to their garage doors, and what we can do for you. Once you’ve tried our services, you won’t have to search for a garage door service provider in this area ever again.
Beware of improprer prior installations: Sometimes the existing door installation is not correct, and the old springs should not be used as a specification for replacements. For example, the old springs might have been replaced with incorrect sizes because the last repairman didn't have the right one on his truck. If your door has never worked quite right, something like this might be the cause. To correct this, you must use the weight of the door to specify the spring, either from a spring rate manual giving spring torque constants, or from the formulas below.
See the Sectional Overhead Garage Door catalog (PDF file) from the Prime-Line replacement hardware company. Their brochure Sectional Garage Door Torsion Spring Installation Instructions (PDF file, part number GD-12280) is brief but informative. Apparently you can only obtain their torsion springs as special order items through mom-and-pop type hardware stores like Ace and True Value, and not the big-box Home Depot and Lowes.
Uncentered center bearing plate: The center bearing plate need not actually be in the center. It doesn't much matter where it is, since the purpose of the bracket is to anchor the spring ends. This anchoring must be secure, since all the torsion is held together at that point. On a stud-framed wall, this bracket may be placed over the stud closest to the center rather than exactly at the center of the door opening.
There’s another reason new doors are superior to old ones: energy efficiency. Keep in mind, garage doors are large, and when they open, they let a lot of outside air into your home. While you may have significant insulation separating your garage from the rest of your home, eventually that temperature differential will start to influence your energy bills.
The best garage door openers can be controlled from a remote location through your phone. If you’ve ever left home and had a moment of panic, not knowing if you left the garage door open, this feature can give you peace of mind. The door opener’s built-in Wi-Fi connects directly with your home Wi-Fi router, which allows you to close your garage door from wherever you are through a MyQ smartphone app. The Chamberlain Group opener has this feature – it’s a 1-horsepower garage door opener with extra lifting power for unusually heavy doors of over 500 pounds.
Whether you are a new homeowner looking to personalize your home or you need to replace your existing garage door, Clopay® makes it easy to find the right choice for your home. Your garage door can account for up to 30% of your home’s façade, so choosing the right style can have a great impact on your curb appeal. Clopay doors are available in a variety of styles including carriage-house, raised-panel and modern, all with convenient overhead operation. Choose from a variety of colors, woodgrain finishes, materials and hardware to complement your home’s exterior.

The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.


When you’re thinking about replacing your garage door, there are many options to consider. Picking out materials and styles is sometimes stressful for homeowners. Neighborhood Garage Door Repair has some helpful tips on choosing the right material for your door. Garage Door Materials Manufacturers offer different materials when it comes to designing a garage door. […]
A torsion spring counterbalance system consists of one or two tightly wound up springs on a steel shaft with cable drums at both ends. The entire apparatus mounts on the header wall above the garage door and has three supports: a center bearing plate with a steel or nylon bearing and two end bearing plates at both ends. The springs themselves consist of the steel wire with a stationary cone at one end and a winding cone at the other end. The stationary cone is attached to the center bearing plate. The winding cone consists of holes every 90 degrees for winding the springs and two set screws to secure the springs to the shaft. Steel counterbalance cables run from the roller brackets at the bottom corners of the door to a notch in the cable drums. When the door is raised, the springs unwind and the stored tension lifts the door by turning the shaft, thus turning the cable drums, wrapping the cables around the grooves on the cable drums. When the door is lowered, the cables unwrap from the drums and the springs are rewound to full tension.[7]
You might not think it could get easier than pushing a big button to open a door, but some garage door openers make things even simpler by offering keyless entry and multiple remotes. Many models come with a keyless entry pad that mounts outside the garage door so you can gain access without a remote. While a remote is preferable for most situations, there are times when you need to get into the garage and don’t have it handy, so this is a nice feature to have.
Clearly there is a lot going on with your garage door and it takes trained and qualified experts to properly install, maintain, repair, and replace them. The experts and On Track Garage Door Services have the tools, skills, training to get your garage door fixed the first time. In addition we can help you fix your garage door affordably and offer many options from your basic garage door to custom wood styles. To find out how much your garage door repair will cost, give us a call at 480-641-2301 or use our Contact Page.
If your door feels heavy, it is likely that your springs have started to wear down and are no longer capable of bearing the weight that they once did. Now, don’t worry, just because a spring is starting to lose its strength doesn’t mean it will snap at any moment. However, simultaneously, a weak spring isn’t any safer to try and repair on your own.

You might be thinking: Aha! Why don't we lift the door, clamp it in place, and install the springs while they are thus safely unwound, rather than deal with all that accumulation of hazardous torque? The answer: At the top-of-travel, the unwound springs are not fully relaxed; they are still clamped to the torsion shaft with a significant stretch along the shaft axis, plus about a half-turn to keep the door snug at the top. This extra length amounts to the stacking of extra turns that accumulate from winding, also termed "spring growth" in the business. In my case this is about 7 turns of 0.2253 wire, or about 2 inches. Stretching the spring that much and clamping it with a half-turn or so of twist is not feasible.
The not-so-competitive advertising trick: How about this racket: We have all heard how you should get at least three bids for any home improvement jobs, right? In some areas the largest ads in the yellow pages are from a single business using various names and phone numbers, masquerading as independent competitors. When you call asking for prices, "they" all quote you very high numbers. You are tricked into thinking you have shopped around for the prevailing price. (The more modern version of this is multiple Web sites that all direct you to call the same person.) If you've ever had to call a plumber you may have unknowingly been a victim of a similar trick.
Spring index lower limit: DASMA standard 102-2004 provides a lower limit of 6 for the spring index, which is symbol C in our formulas above (section 9.3). Other interesting items in this standard include an upper limit for how much the door sags when raised (no more than 1/120 of its width, section 9.2.1), that each of the two bottom brackets should sustain twice the door assembly's weight (section 9.2.2) for a total safety factor of about 4, and that the lift cables should provide a safety factor of 5.
The second stage of the wireless garage door opener system solved the opening-the-neighbor's-garage-door problem. The remote controls on these systems transmitted a digital code, and the receiver in the garage responded only to that code. The codes were typically set by eight to twelve DIP switches on the receiver and transmitter, so they allowed for 28 = 256 to 212 = 4,096 different codes. As long as neighbors used different codes, they would not open each other's garage doors. The intent of these systems was to avoid interference with nearby garage doors; the systems were not designed with security in mind. Intruders were able to defeat the security of these systems and gain entry to the garage and the house. The number of codes was small enough that even an unsophisticated intruder with a compatible remote control transmitter could just start transmitting all possible codes until he found one that opened the door. More sophisticated intruders could acquire a black box master key that automatically transmitted every possible code in a short time. An even more sophisticated method is known as a replay attack. The attacker would use a code grabber, which has a receiver that captures the remote's digital code and can retransmit that digital code at a later time. The attacker with a code grabber would wait nearby for the homeowner to use his remote, capture the code, and then replay the code to open the door when the homeowner was gone. Multicode openers became unpopular in areas where security was important, but due to their ease of programming, such openers are often used to operate such things as the gates in gated apartment complexes.
Garage door openers make it easy to get your garage open without the struggle or the hassle of facing inclement weather. The latest garage door openers have new features such as timed close, battery backup and improved energy efficiency. Sears carries top-of-the-line garage openers that can run much more quietly and smoothly than old models. With a keypad feature, you'll be able to get into your house using a secure four-digit code. With a few new batteries in your remote, you'll be opening your garage with the push of a button.
We lead busy and sometimes hectic lives. It's easy for someone low on sleep and high on stress to accidently bump into their garage door leaving a little damage. If you're lucky it's just an individual garage door panel that's been damaged. This will leave you with the option of garage door panel replacment. There's a chance it might cost you upwards of $150-200 to spot repair damaged garage door panel. If it happens to be an in-production model, they probably will be able to repair or replace the entire panel (if needed) for $250-400. Unfortunately if you've got an older model of garage door the panels may no longer be in production. This might seem like a disadvantage because you'll end up having to just replace the entire door. Many times it's actually easier and more cost effective to just replace the garage door.
The optician's trick: The serviceman looks over your door with lots of scowling, chin-scratching, and tsk-tsking. You ask, "how much?" He replies with the fair price. If you don't flinch at that price, he says, "for the parts", while quoting a large additional cost for the labor. If you still don't flinch, he adds, "each," while pointing back and forth to your pair of springs. (I hope none of you service people are reading this!) I call this the "optician's trick" after the old vaudeville joke about lenses, frames, and left/right.
Here's a view of my door and its broken torsion spring. This door is 10 feet wide and 7 feet high, constructed of 3/4 thick hollow wood panels inside with 3/4 inch plywood siding outside to match the house exterior. This is original to the house which was constructed in 1978, and is much heavier (238 pounds, as I measured later as described below) than the steel doors most common today in new construction. The 10-foot width is a little larger than usual for a one-car garage; such doors are typically only 7 or 9 feet wide. The ceiling height is 9 feet, providing 18 inches clearance above the torsion shaft. This is in a 3-car garage with 3 separate extra-wide doors. Every man's dream! ('cept when the door is broke.)
Scott did an amazing job. Your customer service team is excellent. I emailed late on Thanksgiving night my request for service. Your team called my house within 30 minutes and set up an appointment for the following morning. Scott came out and was great. I had purchased the lifetime warranty package with Precision before, and your team delivered. I highly recommend anyone getting a repair to purchase the lifetime warranty package since your team stands behind your product. Rarely do I write reviews - but am happy to share great information on great companies. Thanks for the great service!
Fortunately, owners aren't bashful about weighing in on their garage door openers. Though some models get only a handful of reviews others receive hundreds of unique ratings on sites such as Amazon, Home Depot and Lowe's. If you are interested in a Craftsman garage door opener, Sears is the place to visit. While our research reveals that no garage door opener is perfect, several models jump to the fore as offering good performance and good value in the eyes of owners. These are the openers that we've named Best Reviewed for this edition of our report.
Speed of a falling door:: Physics tells us that the transit time of a free-falling body is sqrt(2x/g), where x is the length of the fall and g is the acceleration due to gravity (32.2 ft/sec^2). If this typical 150 lb door were to fall an equivalent of 3.75 feet, this falling time would be sqrt(2*3.75/32.2) = 0.48 seconds (480 milliseconds). The terminal velocity is gt, or 0.48 seconds * 32.2 ft/sec^2 = 15.5 ft/sec = 10.6 mph.
An extension spring counterbalance system consists of a pair of stretched springs running parallel to the horizontal tracks. The springs lift the door through a system of pulleys and counterbalance cables running from the bottom corner brackets through the pulleys. When the door is raised, the springs contract, thus lifting the door as the tension is released. Typically these springs are made of 11 gauge galvanized steel, and the lengths of these springs are based on the height of the garage door in question. Their lifting weight capacity can best be identified by the color that is painted on the ends of the springs.
Garage remotes work by sending a coded signal via radio frequency to the garage door opener. If this code matches that of the opener, then the motor will operate and raise or lower the door. Older devices use a single coded switch, whereas newer systems utilise a rolling code that changes each time the remote is used, increasing the security of the door by offering billions of combinations.

Prices, promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.
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