The open-ended work-order trick: You may be very surprised if you allow work to proceed without signing a work order with a specified price. Or, you may sign a work order, and think you're protected against open-ended wallet-reaching, only to find a much higher price due at the finish than you expected, because you signed a "parts as needed" order that got loaded up with a long list of parts (that likely were still in serviceable condition). You might have been quoted a price, but then get a bill for that price plus a lot more added for the "service call" and the "parts", and be told the quote was just for the labor. While this is the normal way of abusing your finances down at the hospital, you shouldn't agree to it for a garage door service call. These guys are not doctors.

First and foremost, a garage door, by design, contains springs designed to balance your door and make it easier to lift. Those springs are under incredible amounts of tension. If a spring breaks or is improperly released, it can cause incredible and potentially fatal injuries. Keep in mind, when working on a garage door spring, it is likely that your face and head will be close to it, meaning that your most sensitive area will be in the direct path of the released spring.
The Chain Drive Rail Extension Kit for 10'-High The Chain Drive Rail Extension Kit for 10'-High Garage Doors is required for reliable everyday operation of Chamberlain chain drive models in 10-ft. garage door applications. Featuring a quick-install extension rail and replacement chain the kit includes everything needed for quick and easy installation. Includes one-year warranty rail extension replacement ...  More + Product Details Close
Depending on the design, you can know in advance how many turns are going to have to be unwound. Lifting a 7-foot door by winding a cable on a 4-inch diameter (about 1 foot circumference) drum requires about 7 turns, plus one extra turn to maintain cable tension at the top-of-travel. Maintaining tension at the top-of-travel is critical; without it the cable will jump off the drum, requiring a serious repair.

Checking if the lift drums need resetting: The old position of the lift drums on the shaft may have slipped or otherwise lost the the proper position, requiring a reset of the drum position on the torsion shaft. You will also reset the drums if you are replacing the lift cables, since the new cables will not exactly match the length of the old ones. Problems like uneven tension on the cables, or a tilted door, or a door that doesn't easily stay aligned with the tracks, can be due to an improper "set" of the drums on the shaft. So one shouldn't assume the old positions are correct. Setting the drums on a "fresh" part of the shaft will avoid the possibility of damaging the shaft from retightening in the same dimples.

An extension spring counterbalance system consists of a pair of stretched springs running parallel to the horizontal tracks. The springs lift the door through a system of pulleys and counterbalance cables running from the bottom corner brackets through the pulleys. When the door is raised, the springs contract, thus lifting the door as the tension is released. Typically these springs are made of 11 gauge galvanized steel, and the lengths of these springs are based on the height of the garage door in question. Their lifting weight capacity can best be identified by the color that is painted on the ends of the springs.

“This is not a simple thing to install,” cautioned one of our testers. “It's likely that you’ll make a few trips to the hardware store even if you’re very handy and have a relatively complete set of tools.” That said, our reviewers thought that this opener’s instructions themselves were very clear and that once setup was complete, the device “worked without lots of fiddling.” Another plus was its added security features, like keyless entry and smartphone app integration. Lastly, our testers did wish it had a built-in camera to allow surveillance in the garage at all times.
Mechanical garage door openers can pull or push a garage door with enough force to injure or kill people and pets if they become trapped. All modern openers are equipped with “force settings” that make the door reverse if it encounters too much resistance while closing or opening. Any garage door opener sold in the United States after 1992 requires safety eyes—sensors that prevent the door from closing if obstructed. Force settings should cause a door to stop or reverse on encountering more than approximately 20 lbs (9.07 kg) of resistance. Safety eyes should be installed a maximum of six inches above the ground. Many garage door injuries, and nearly all garage door related property damage, can be avoided by following these precautions.

When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
Garage door openers manufactured and installed in the United States since 1982 are required to provide a quick-release mechanism on the trolley that allows for the garage door to be disconnected from the garage door opener in the event of entrapment. [8] Garage door openers manufactured since 1982 are also required to reverse the garage door if it strikes a solid object.[9][10]
Dodging a falling door:: Reversing this equation gives us x=gt^2/2 as the fallen distance x for a given time t. How much time would you have to dodge a falling door if the spring were to suddenly break at the top of travel? Let us assume you are 5.5 feet tall, so the door will hit your head after falling 2 feet from its 7.5 foot fully-raised height. This 2-foot fall takes sqrt(2*2/32.2) = 0.35 seconds (350 milliseconds). The quickest human response time is about 200 milliseconds, so even if you are alert to the hazard, this leaves you only about 150 milliseconds to accelerate and move your noggin out of the way. If you are an Olympic gold medalist in the 100 meter dash, you can accelerate (horizontally) about 10 feet/second^2, and your 150 milliseconds of wide-eyed panic will move you all of 10*0.15^2/2 = 0.11 foot = 1.35 inch.
The Chain Drive Rail Extension Kit for 10'-High The Chain Drive Rail Extension Kit for 10'-High Garage Doors is required for reliable everyday operation of Chamberlain chain drive models in 10-ft. garage door applications. Featuring a quick-install extension rail and replacement chain the kit includes everything needed for quick and easy installation. Includes one-year warranty rail extension replacement ...  More + Product Details Close

In each of our branches, we have the best team of expert professionals who know how to handle each and every type of garage door and its components. This is because all of our technicians go through a rigorous training process, covering every known garage door repair technique. We do not let them onto the field until we know that they are completely trained, and can perform a job to perfection. Aside from this, they are continually updated with all the latest knowledge, information and training in order to do their work efficiently.


If the wires that run from your opener to the photo eyes and to the wall button are exposed, replace them, too. Those wires have probably been in your garage for 10 years or more, and they may be nicked or worn. Newer openers are extremely sensitive and won’t work if a wire is damaged. It only takes about 15 minutes to run the new wire, so it’s time well spent. If the wires are protected inside the wall, you don’t need to run new wire.


At PK Garage Door, we firmly believe that an installation properly done is the key to a top-performing garage door system. Well-experienced, we understand and follow the highest safety standards in the industry. In addition, Garaga has certified our company as one of their Garaga Expert dealers, which means we meet their strict criteria for technical expertise and professionalism.    
We’ve earned that reputation by always putting our customers first. When it comes to residential and commercial garage door repair services in northern Kentucky and Cincinnati, you’ll always get our best. That includes reliable installation, quick and responsible customer service, free and fair estimates on our work and 24/7 emergency service when you need it the most. We have designed our installation and repair services to make sure you get the most out of your garage door for as long as possible.
When a garage door goes off the track, the spring breaks, the door is dented or the garage door opener is on the fritz, a professional garage door repair specialist can help. The cost to have a garage door fixed varies, but the national average cost of garage door repair is $70-$110. The extent of the damage and the size and material of the door will affect the final cost. A garage door repair company generally charges a national average of $80 for a service call, which includes the first hour of labor and service, such as testing and inspecting the garage door and opener. Apart from labor, the garage door repair costs hinge on buying replacements parts. For example, a new spring costs an average of $60. Expect to pay several hundred dollars, though, if the door is beyond repair; a new garage door ranges in price from $200 to $4,000, and most homeowners spend an average of $800-$1,200.

Spring rate, torque, and lift: The spring rate K for these measurements is π*28.5*10^6 * (0.273)^4 / (32 * 140 * 1.72) = 64.5 IPPT. Applying 7.5 turns on this rate will yield a torque of 7.5 * 64.5 = 484 in-lb, which on the 4-inch drums (2-inch radius) yields a lift of (484 in*lbs)/(2 in) = 242 lbs. Again we find good agreement with the approximate door weight of 238 lbs.
If return on investment is a priority and you don’t live in the West, your best strategy may be to buy a low- to moderately-priced door that significantly improves the look of your home. Consider adding an automatic garage door opener at the same time. The beauty of a new door and the convenience of an automatic opener are sure to be a winning combination.
In the battle for best garage door opener bragging rights, it's Genie vs. Chamberlain. Chamberlain wins out overall, but Genie gets our nod for those on a budget. If the quietest operation and easy installation are most important, a Direct Drive/Sommer opener might be just right. And user feedback indicates that some Genie screw-drive openers are worth considering, too.
Here is what a winding cone looks like without the spring. The threads that grip the inside of the spring coils are ambidextrous, so you can use the same part on either right- or left-hand-wound springs. The cone size is specific for a certain inner diameter of springs, so if you have the wrong size, the cone will slip inside the spring (cone too small), or not fit (cone too big).
Your ad had no cheap coupons or promises.. Just business. Service was more than prompt. No attempt to fix something that was not broke or did not try to sell me anything I did not need. He stated the price at the beginning and stuck to it. (I was so pleased, I did not bother to mention a senior discount.) Very, very pleased that I have found someone I can trust and rely on. GaryRichard

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