Garage door openers make it easy to get your garage open without the struggle or the hassle of facing inclement weather. The latest garage door openers have new features such as timed close, battery backup and improved energy efficiency. Sears carries top-of-the-line garage openers that can run much more quietly and smoothly than old models. With a keypad feature, you'll be able to get into your house using a secure four-digit code. With a few new batteries in your remote, you'll be opening your garage with the push of a button.
The torsion shaft with lift drums on the ends is above the door. The standard residential door shaft is a 1-inch outside diameter hollow steel tube. The inside diameters of the bearings, drums, and winding cones are sized to loosely fit that 1-inch diameter shaft. At the center is a bearing plate, on either side of which are the torsion springs, or in some cases just one larger spring. The spring pictured on the left in the photo is broken about 1/4 of the way in from its left end. The black shaft with dangling rope and door bracket is the track for the electric opener.
Your garage door is used often, generally more than any other door on your home. Therefore, it’s important to make sure that it’s tough, dependable and weather resistant. Our doors are fully capable of meeting all these requirements and are specifically designed with our customers in mind. While durability is important, so is appearance and we offer many different styles and colors of garage doors to match your home or business.

We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!
Nate was very polite and knowledgeable about our garage door dilemma. He was prompt and earlier than the appointed time. He phoned ahead to alert us of his approximate arrival. He assessed the situation and gave us options to choose from. He educated us about our type of garage door and the opener that is typically used with it. He basically did an overall replacement of all moving parts, (spring, cables, bearings etc..). He made sure that the opener wasn’t damaged in any way from the broken spring on the garage door. He was finished within the hour. Everything works great and we are now able to get our vehicles out. When the spring breaks on your garage door, there is no way you can lift this door. It was a little expensive but at least we didn’t have to buy an entire door assembly.read more
At this point I weighed the unlifted door to confirm and fine-tune my calculations. This is not strictly necessary, but it makes the adjustments easier to perform, if you happen to have a scale with the requisite capacity. With some helpers, we first lifted the door a few inches and rested it on blocks of wood to provide clearance underneath. Then I slid a 400-pound-capacity freight scale under the center of the door, we lifted again to remove the blocks, and lowered the door gently onto the scale. This door weighed in at 238 pounds, which is very heavy for a single-car door. Since the outside of the door carries the 3/4-inch plywood paneling to match the house, and that plywood weighs about 2 lbs/sq-ft, I estimate the door weight to be about 7 x 10 x 2 = 140 lbs of paneling with the rest 238 - 140 = 98 lbs the interior panels, hardware, and cobwebs. Knowing this total weight will help later in adjusting the torsion on the springs. After weighing, we removed the scale and blocks, leaving the door fully lowered again. Had I not had a high-capacity freight scale, I might have improvised a crude weighing device from levers and smaller weights of known mass, or a lever arm pressing a reduced proportion of the full weight onto a lower-capacity scale. Another factor to remember is that The weight of a wood door can vary with humidity.
The second stage of the wireless garage door opener system solved the opening-the-neighbor's-garage-door problem. The remote controls on these systems transmitted a digital code, and the receiver in the garage responded only to that code. The codes were typically set by eight to twelve DIP switches on the receiver and transmitter, so they allowed for 28 = 256 to 212 = 4,096 different codes. As long as neighbors used different codes, they would not open each other's garage doors. The intent of these systems was to avoid interference with nearby garage doors; the systems were not designed with security in mind. Intruders were able to defeat the security of these systems and gain entry to the garage and the house. The number of codes was small enough that even an unsophisticated intruder with a compatible remote control transmitter could just start transmitting all possible codes until he found one that opened the door. More sophisticated intruders could acquire a black box master key that automatically transmitted every possible code in a short time. An even more sophisticated method is known as a replay attack. The attacker would use a code grabber, which has a receiver that captures the remote's digital code and can retransmit that digital code at a later time. The attacker with a code grabber would wait nearby for the homeowner to use his remote, capture the code, and then replay the code to open the door when the homeowner was gone. Multicode openers became unpopular in areas where security was important, but due to their ease of programming, such openers are often used to operate such things as the gates in gated apartment complexes.
Since their invention in the 1920s, electric garage door openers have come a long way. Garage door openers work by using a trolley connected to an arm that attaches to the top of the garage door and slides back and forth on a track, which opens and closes the garage door. When operating the motor, a chain or belt turns and pulls the trolley along the track. A good garage door opener will have a horsepower of 1/2 HP, 3/4 HP, or 1-1/4 HP. Garage door openers have the ability to open and close a limited number of times in power outage emergencies. Security is something else to consider when purchasing an opener. It's helpful to have sensors that will stop the operation of the garage door when a person, vehicle, or other obstacle is in the way.
Luckily, your garage door is a pretty sound investment. According to Garage Wow Now, garage doors were ranked in the top three for home improvements whose costs are recouped through increased home value. Similarly, realtors regularly increased the list price of a home with a new garage door by 1 to 4 percent! That means, if you spend $2000 on a new garage door, you can increase the value of your home by almost $8000 if you have a $200,000 home. Furthermore, compared with the other two highest rated improvements — siding replacement and deck installation — a garage door replacement is far more affordable.
As we’ve mentioned before, springs are installed within your garage lift mechanism in order to help lift the door. Because doors are so heavy, the lift motor would undergo far more significant wear and tear if it had to lift the full weight of the door every time you opened it. Furthermore, in order to ensure that you can open your door even if you lose power in your home, springs allow you to lift the door by hand when the motor is disengaged.

Right-hand versus left-hand winding: Springs are chiral, that is, wound or "laid" in either a left- or right-hand orientation. This is a critical property of their design and specification; you cannot substitute a left for a right or vice versa. If you were to grasp the spring in your hand, and if your right hand orients the tips of your fingers like the ends of the coiled wire when your thumb points "out" of the core of the spring, then you have a right-hand spring; likewise left (which end you grasp does not matter). (This also happens to match the "right hand rule" of magnetic polarity, if you happen to be knowledgeable in such esoteric subjects.) Another way to identify the winding is to examine the spring vertically in front of you; if the coils facing you rise going to the right, it is right-hand (thus you can remember, "rise to the right is right-hand"), and likewise left indicates left-hand. Another way is to view the coil axially; a right-hand spring winds in a clockwise direction as it recedes away, and a left-hand spring counter-clockwise. Yet another way, not so easy to remember, is to hold the spring vertically and compare the coil shape to the letter "Z" (indicates right-hand lay) or the letter "S" (indicates left-hand lay).

I mentioned earlier that this apparatus had at least one prior spring replacement, with a single longer spring having been replaced by two shorter springs. The clamping of the original spring had pressed dimples and an eccentric distortion into the hollow shaft. While this distortion was large enough to block the old cones from sliding across, I was able to remove the old hardware by just sliding them in the other direction. I did not have to bother trying to press out this distortion, since I could just work around it.
If your door has two springs, most professionals and research online says that replacing both springs is the best option. Most torsion springs are rated for 10,000 close/open cycles. If only one of your springs is broken, both springs are still recommended to be replaced. Considering that your second spring will break soon anyways, this added on fix is only going to cost you about $50 extra to assure that you don't have to pay another service fee for a second visit.

The technician that came out, Todd Noel, was very friendly and professional. He fixed my problem quickly and did not overcharge me for something that I did not need. He also made some great recommendations for future work. Because of his level of service and my customer experience, I highly recommend Precision and will use them again in the future.
The third stage of garage door opener technology uses a frequency spectrum range between 300-400 MHz and rolling code (code hopping) technology to defeat code grabbers. In addition to transmitting a unique identifier for the remote control, a sequence number and an encrypted message are also sent. Although an intruder could still capture the code used to open a garage door, the sequence number immediately expires, so retransmitting the code later would not open the garage door. The encryption makes it extremely difficult for an intruder to forge a message with the next sequence number that would open the door. Some rolling code systems are more involved than others. Because there is a high probability that someone will push the remote's button while not in range and thus advance the sequence number, the receiver does not insist the sequence number increase by exactly one; it will accept a sequence number that falls within a narrow window or two successive sequence numbers in a much wider window. Rolling code technology is also used on car remote controls and with some internet protocols for secure sites.

At PK Garage Door, we firmly believe that an installation properly done is the key to a top-performing garage door system. Well-experienced, we understand and follow the highest safety standards in the industry. In addition, Garaga has certified our company as one of their Garaga Expert dealers, which means we meet their strict criteria for technical expertise and professionalism.    
This page is a description of how I replaced torsion springs on a garage door. You may find that my experience either frightens you from trying such a stunt yourself, or encourages you to give it a try. You may curse me for revealing the techniques supposedly known only to the trade, or perhaps thank me for explaining how it's done. All the secrets are revealed below. Even if you hire this work out, just knowing how it is done will help you shop for the best deal and avoid falling prey to overcharging tricks.
I backed into my garage door, then my husband tried his hand at fixing it...which only made it worse. The door wouldn't go down and we were leaving town the next day. I called at 9 am on a aturday morning, and Tom called to say he'd be there between 9:45 and 10! He got there just before 10 am and fixed the door in less than 30 minutes. He was very fast, efficient, and knowledgeable. The price was lots lower than I thought it would be. All in all, we were very pleased with the service.
Finding the best rated garage door openers is a bit of a challenge. Quality professional reviews are currently hard to come by, and we did not spot any that addressed current models. About the only credible, current, testing-based feedback we spotted was from Wirecutter, and it addressed smart garage door controllers rather than openers. That said, if you would like to add smart features to an existing garage door opener that you are otherwise perfectly happy with, the review is worth a read.
In the photo, you can see an extra lag screw on the bottom of the plate, reinforcing weak anchoring from the original two screws (hidden behind the springs). This extra screw was applied by a professional garage door technician on a previous repair visit. I have since replaced the backing with a sound plywood panel anchored into the concrete door header. Since these bolts clamp all the opposing torsion to the wall, the attachment must be sturdy.
Another recent innovation in the garage door opener is a fingerprint-based wireless keypad. This unit attaches to the outside of the garage door on the jamb and allows users to open and close their doors with the press of a finger, rather than creating a personal identification number (PIN). This is especially helpful for families with children who may forget a code and are latchkey kids.
The wire size and winding direction are easily discovered and proved, as I will explain below. You absolutely must know and understand the critical measurements of your old springs to order replacements. This assumes that the old springs were the correct to begin with; it is not uncommon to have incorrectly sized springs on a door due to a previous sloppy installation, or a significant change in weight of the door.
Cost was $88 for 2 pairs of springs, plus $21 shipping. (I had to order 2 pairs to meet the $50 minimum order.) They came with new cones inserted as shown at that price, so I didn't bother trying to remove and reuse the old cones to save a few dollars. The cones are quite difficult to remove from old springs and to insert in new ones, and the spring supplier will have the right tooling to do that easily. That was the best price I could find on the Web at the time, and didn't seem out of line with what parts like this might cost at at the building supply (if they only sold them). Contractors buy these much cheaper in quantities; they're just an ordinary high-carbon steel wire turned on a winding machine. I also found Web sites asking a lot more money, obviously trying to cash in on search-engine traffic from do-it-yourselfers. Others report that some local dealers sell springs at retail, but at a high price that eliminates any economy versus having them installed.

Since we're using an 18-inch (1.5 feet) winding lever to wind each spring up to 29 foot-pounds, we must apply a maximum tangential force to the end of the winding lever of about 20 pounds. Later we'll see that the actual weight of this rather dense door is 238 pounds, implying a maximum tangential force on the winding levers of only about 13 pounds!


The "safety issue" trick: Another tip-off is the use of language like "safety issue". This is meant to trump any objections you might have to a costly repair bill. Don't be manipulated by the suggestion that you are risking disaster if you don't buy something expensive. Even if you think the risk is genuine, get another estimate, and tell the second repairman you are skeptical; every technician loves to prove the competition made a mistake.

Nate was very polite and knowledgeable about our garage door dilemma. He was prompt and earlier than the appointed time. He phoned ahead to alert us of his approximate arrival. He assessed the situation and gave us options to choose from. He educated us about our type of garage door and the opener that is typically used with it. He basically did an overall replacement of all moving parts, (spring, cables, bearings etc..). He made sure that the opener wasn’t damaged in any way from the broken spring on the garage door. He was finished within the hour. Everything works great and we are now able to get our vehicles out. When the spring breaks on your garage door, there is no way you can lift this door. It was a little expensive but at least we didn’t have to buy an entire door assembly.read more

These are just my observations as a consumer; I am not on a crusade to change the garage door industry. But I will observe that the Web is the innovation that can finally give intelligent consumers the advantage in these commercial games. Trade restraints work only when all sellers in the market collude in and agree to the scheme. If anyone, anywhere is selling freely, then the Web can help you find them. In the years since I have first published this information, a number of reputable Web-based merchants have appeared to supply the parts you need to repair your garage door as a do-it-yourselfer (and I have linked many of them below).


Removing winding cones from an old broken spring for reuse in a new spring: Springs without the winding cones installed are a little cheaper than with the cones. Twisting the old cones into a new spring is easy with a vise and pipe wrench, but it can be tricky removing old cones from a broken spring for reuse. To remove old cones, mount the cone in a vise such that the spring portion is free. Grab the last few turns of the spring in a pipe wrench, engaging the teeth of the wrench into the end of the spring wire. Turn the wrench against the end of the spring wire, releasing the end of the spring from its clamping onto the cone, as you twist the loosened spring off the cone. Another more certain if not brutal method is to use an angle grinder with a thin metal-cutting disk to cut through the loops of spring wire where the loops wrap around the cones, being careful not to nick the cone itself too much. You could also cut into the old spring loops with a just hacksaw and break off the loops with hand tools, but this will require a lot of effort.

A typical version of an overhead garage door used in the past would have been built as a one-piece panel.[1] The panel was mounted on each side with unequal parallelogram style hinge lifting mechanism. Newer versions of overhead garage doors are now generally built from several panels hinged together that roll along a system of tracks guided by rollers.[1] The weight of the door may be 400 lb (181.4 kg) or more, but is balanced by either a torsion spring system or a pair of extension springs.[2] A remote controlled motorized mechanism for opening garage doors adds convenience, safety, and security.[3]
“This is not a simple thing to install,” cautioned one of our testers. “It's likely that you’ll make a few trips to the hardware store even if you’re very handy and have a relatively complete set of tools.” That said, our reviewers thought that this opener’s instructions themselves were very clear and that once setup was complete, the device “worked without lots of fiddling.” Another plus was its added security features, like keyless entry and smartphone app integration. Lastly, our testers did wish it had a built-in camera to allow surveillance in the garage at all times.

The first garage door opener remote controls were simple and consisted of a simple transmitter (the remote) and receiver which controlled the opener mechanism. The transmitter would transmit on a designated frequency; the receiver would listen for the radio signal, then open or close the garage, depending on the door position. The basic concept of this can be traced back to World War II. This type of system was used to detonate remote bombs. While novel at the time, the technology ran its course when garage door openers became popular. While the garage door remote control transmitter is low power and has limited range, its signal can be received by other, nearby, garage door openers. When two neighbors had garage door openers, then opening one garage door might open the neighbor’s garage door as well.


Electric Garage Door Openers – Service and repair of the electric garage door opener itself, including the lift mechanism that pulls the door up and guides it down. This is typically not part of the garage door itself and is serviced and repaired on its own interval. Typical service includes inspection, repair, adjustment, and lubrication if needed. Also, we typically inspect the mounting of the unit as well as its attachment to the door itself.
I obtained my parts, as described on this page, from American Garage Door Supply Inc. (http://www.americandoorsupply.com/) They may have raised their small-order prices or imposed a minimum order since I ordered from them in 2002 at the prices in my essay above. The Web site offers a free catalog by PDF download or mail. Springs in 2005 were priced at $2.25/lb.
I could not be happier with the service from Precision, and Tom, especially. About a year and a half ago I called to have my garage door that was sticking, repaired. Tom came out same day and replaced, adjusted, serviced all moving parts and got it going smoothly. He has since come out within hours of a call to adjust and keep (what might not be the best) door, (originally installed by someone else), operating well. I recommend Precision and Tom with complete confidence.
At PK Garage Door, we firmly believe that an installation properly done is the key to a top-performing garage door system. Well-experienced, we understand and follow the highest safety standards in the industry. In addition, Garaga has certified our company as one of their Garaga Expert dealers, which means we meet their strict criteria for technical expertise and professionalism.    

Are you needing garage door repair? Has your garage door opener stopped working, or are you looking to boost your curb appeal? Whatever your garage door need may be, your local authorized Overhead Door™ Distributor is there to assist. You can find the nearest Overhead Door™ Distributor near you today by using our Distributor Locator​ to search your area. ​​

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